Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well. Multipurpose.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Restaurants strive to provide their guests with a perfect, convenient, and pleasurable experience. From operational efficiency to customer experience, restaurant management has several obstacles.

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 150

Social Media 2003 Customer Service Customer Experience 150

EATER

MAY 3, 2022

En route to his first NBA championship, Jordan had established a reputation for dining at the eatery every morning for breakfast , and so the chain fashioned a burger named the McJordan after him, the first custom-issue branded meal of its kind: a Quarter Pounder with cheese, smoked bacon, and barbecue sauce. mcdonalds ready class?

2003 97

2003 Merchandise Employee Relations 2012 97

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Starbucks' Largest Immersive Coffee Experience. Oregon Convention Center.

Delivery 111

Delivery Reservations Customer Experience Retail 111

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Email Sign-Up Forms: Even if you don’t have a loyalty program, collecting customer emails is a great way to stay in touch with your guests.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers. It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Restaurant Clicks

SEPTEMBER 8, 2021

Make a Reservation. Make a Reservation. Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Make a Reservation. Dietary restrictions are no problem either, and the chef can customize most dishes. Make a Reservation. Weinkeller.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Define Your Brand Identity. Build a Website and Optimize it.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Clicks

NOVEMBER 12, 2021

This Abilene’s intimate space hosts local, regional, and international musicians to entertain their customers as they enjoy a drink. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The bartenders are very friendly to customers. Make a Reservation.

Bar 103

Bar Seating Coaching Events 103

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. And where the aggregator is intensifying competition for the customer by putting so much choice at the diner’s fingertips. Aggregators have their own issues to address.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 125

Mobile Ordering Online Ordering Food Order Recycling 125

Modern Restaurant Management

OCTOBER 14, 2019

“Carin has demonstrated the ability to build teams that embrace continuous improvement, operational excellence and an exceptional guest experience. Supporting Just Salad's "Healthy for Everyone" mission, Health Tribes customers can find nutritionist-verified recipes based on their individual dietary preferences.

Food Order 70

Food Order Retail Customer Experience Innovation 70