Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. So when you’re trying to manage your profits and losses, what you’re really doing is: weighing your risks, developing contingency plans—and mitigating the factors you can’t account for, by focusing on the ones you can.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Build a Website and Optimize it. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Starbucks' Largest Immersive Coffee Experience. Oregon Convention Center.

Delivery 129

Delivery Reservations Customer Experience Retail 129

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Coke Freestyle machines allow customers to make their selections using their own smartphone screen. 20 at 4 p.m. EST. Space is limited, click here to register. Here are their insights.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227