Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Perfect Daily Grind

FEBRUARY 12, 2020

For producers and roasters looking to enter an untapped market, it offers incredible potential. For insight into this market, I spoke with Felipe Cabrera, Roaster at Ocean Grounds Coffee , and Natalia Li, Green Bean Buyer for Ingenuity Coffee. Then take a look at Deconstructing Russia’s Coffee Market.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Research the Market. Market and Promote the Opening. Below is a list of the potential coffee shop concepts to think about when conducting your market research. Research the Market.

License 459

License Hiring Equipment Point of Sale 459

Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. Save the best experiences to repeat next year!

Social Media 156

Social Media Merchandise Customer Experience Communication 156

Mad Mobile

JANUARY 23, 2024

Many retailers have already adjusted their approach to shopping and merchandising, introducing powerful omnichannel technologies to streamline operations and help them better compete in a new digital landscape. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

Aaron Allen & Associates

MARCH 29, 2024

The Case for Menu Engineering and Innovation Menu engineering is paramount for restaurants to differentiate themselves in a saturated market. Unique and creative dishes can captivate customers’ attention, leading to increased foot traffic and social media buzz. Optimizing the menu can deliver great returns.

Innovation 52

Innovation Menu 2024 FOH 52

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Cheetah

AUGUST 28, 2020

Lifestyle Marketing Campaigns and LTOs Covid-19 has induced a sense of separation and loneliness among many. In response, people are looking for personalized experiences they can document and share online. The idea of exclusivity and being the first to something is one of the oldest tricks in the marketing book.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

FEBRUARY 10, 2020

Your customers will recognize your business (or not) by your logo. But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise.

2020 222

2020 Uniforms Online Ordering Design 222

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Social Media.

2019 45

2019 Loyalty Program Social Media Merchandise 45

Modern Restaurant Management

OCTOBER 29, 2019

What is the newest, greatest thing to hit the market, that other people don’t have? But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers.

Innovation 145

Innovation Menu Back of House Front of House 145

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 104

Design Food Social Media Merchandise 104

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. Social Media Presence. What is Restaurant Branding? Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Modern Restaurant Management

APRIL 15, 2020

The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. All Day Parts Suffering.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Email Sign-Up Forms: Even if you don’t have a loyalty program, collecting customer emails is a great way to stay in touch with your guests.

Design 92

Design 2021 Online Ordering Website Management 92

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. Too Good To Go, which launched in 2015 in the U.K. Nothing wrong with day-old pastries on sale.

Waste 101

Waste Consumer Goods Food Truck Front of House 101

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Modern Restaurant Management

NOVEMBER 24, 2021

Chick’nCone – the fast-craft restaurant concept famous for serving crispy, hand-cut chicken tenders in a freshly made waffle cone – is looking to capitalize on the growth it experienced throughout the course of the pandemic as it expands into new markets throughout the country. Veterans and first responders want to work.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). For every dollar a customer spends, they are keeping 8 cents as profit. . million and its cost of goods sold was $400,000. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Notch

JANUARY 23, 2019

Shifts in the real estate market can raise rent. This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Trends can change. We'll go over how to do both below.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

Shifts in the real estate market can raise rent. This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Trends can change. We'll go over how to do both below.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 86

Franchise Franchising Fast Casual Point of Sale 86

Perfect Daily Grind

JANUARY 25, 2023

However, correspondingly, we are also seeing more and more YouTube content creators market and sell their own-branded coffee products, which range from signature blends to capsules to single-serve bags. To learn more about this growing market, I spoke with three industry professionals. Read on to find out more.

Social Media 169

Social Media Merchandise Influencer Certification 169

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. So it makes good business sense to revamp your marketing strategies. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Notch

FEBRUARY 26, 2019

Tactically, there are a lot of ideas you can try to increase awareness and foot traffic: Use social media to market or advertise your restaurant Offer a special promotion or discount Ask for diners to leave you a review For more ideas, check out our guide on 65 tips for marketing your restaurant.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Tactically, there are a lot of ideas you can try to increase awareness and foot traffic: Use social media to market or advertise your restaurant Offer a special promotion or discount Ask for diners to leave you a review For more ideas, check out our guide on 65 tips for marketing your restaurant.

Management 52

Management Management Loyalty Program Email Marketing 52

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. People can’t order from you if they can’t find you, so be everywhere including social media, Google Maps, and third-party marketplaces. Deliver a Stellar Customer Experience. Reinvent Your Catering Menu.

Guest Recovery 180

Guest Recovery Social Media Catering Merchandise 180

MBB Hospitality

NOVEMBER 28, 2023

Navigating the turbulent waters of the restaurant industry requires resilience, adaptability, and a keen understanding of the market. Agile Adaptation to Market Changes Success in the restaurant industry often hinges on the ability to swiftly adapt to evolving market conditions.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Restaurant Clicks

SEPTEMBER 18, 2020

Read more to learn about food truck business plans, marketing, finances, and much more! Create a Marketing Plan. Just because you have a strong concept in your head, doesn’t mean that there’s customers willing to buy your concept. Create a Marketing Plan. Marketing is essential for any business, especially restaurants!

Food Truck 88

Food Truck Food License Social Media 88

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

The Restaurant Times

MARCH 9, 2022

For many restaurateurs, this meant drastically reducing their marketing efforts. Whatever route restaurants choose, one of the most difficult challenges is getting restaurant promotion ideas to market restaurant diners who have been isolated at home for months. . Here are 5 restaurant promotion ideas for the post COVID world. .

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52