Modern Restaurant Management

JUNE 30, 2022

Within the F&B sector, the pandemic has spurred the rise in online deliveries, prompting restaurants to upgrade their legacy systems, as a means of meeting customer demands. Easier Order Management. A comprehensive delivery management platform has all of these things taken care of. Improving Delivery Driver Performance.

Delivery 419

Delivery Food Online Ordering Food Order 419

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

7 Shifts

JUNE 23, 2020

While restaurants have begun to reopen , dining rooms still cannot be filled to full-capacity to ensure safe distancing amongst customers. You will be in contact with the customer directly. This will ensure the customer gets what they’ve ordered and improve the customer's experience. Auto insurance.

FOH 370

FOH Delivery Insurance Back of House 370

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Customers can order and pay without speaking to a human and a runner delivers the food.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

7 Shifts

SEPTEMBER 9, 2024

Restaurant employee scheduling software can make this process easier, letting employees manage their shifts while allowing you to keep track of changes. Train your managers well In the same survey we did for 1,500 active restaurant employees, nearly half of them mentioned leaving their jobs due to poor management.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.”

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. “The Ecolab Science Certified program is our answer to help our customers meet the public’s heightened expectations for cleaner, safer consumer locations.”

2020 450

2020 Travel Food Safety Consumer Goods 450

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Employees must report any symptoms and recent travel to their managers before a shift. I'm so sorry, I'm not doing that anymore.’ Employee health assessments ???

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Consider your website.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We have brought together some of the best in the business to create a genuine tavern experience,” commented Taffer. ” Taffer's Tavern Inks Multi-Unit Deal. .

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. This could be a good choice if you find a business that is already established and has a loyal customer base. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. There’s no health insurance. an hour in some states.

Mobile Ordering 328

Mobile Ordering Customer Service Food Order Online Ordering 328

EATER

MAY 31, 2023

That’s why in 2005, Andrew launched Andrew’s Honey with his father and brother, selling jars of honey online and at the Union Square Greenmarket, where their customers include restaurants like Eleven Madison Park and Gramercy Tavern and food world luminaries like Jean-Georges Vongerichten and Padma Lakshmi. Eater: What does your job involve?

Insurance 246

Insurance Email Marketing Cash Management 2005 246

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers are responding favorably to menu changes that offer more variety.

2024 294

2024 Mobile Ordering White Paper Food Order 294

ChowNow

MARCH 26, 2021

But what shocked customers was the specific reason that Yoonjin Hwang, the chef of Spoon by H, gave for the closure: credit card chargebacks. These types of chargebacks usually reflect customer dissatisfaction. Some of these instances can be prevented by encouraging clear and open communication with customers.

Operations 221

Operations Online Ordering Food Safety Mobile Ordering 221

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Restaurant scheduling software , based on forecasting and sales per labor hour percentage goals, can help your management team optimize your labor hours while saving time and energy.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

ChowNow

AUGUST 26, 2021

But what shocked customers was the specific reason that Yoonjin Hwang, the chef of Spoon by H, gave for the closure: credit card chargebacks. These types of chargebacks usually reflect customer dissatisfaction. Some of these instances can be prevented by encouraging clear and open communication with customers.

Operations 195

Operations Online Ordering Food Safety Mobile Ordering 195

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

Open for Business

AUGUST 10, 2023

A solid hiring strategy can help you hang onto great talent, keep branding consistent, and ensure a fantastic guest experience. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications.

Hiring 167

Hiring Recruiting Reference Website Management 167

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones. If you experience this error message, please click “update your D&B profile”. Articles of Incorporation).

Mobile Ordering 369

Mobile Ordering Document Certification Website Management 369

7 Shifts

SEPTEMBER 16, 2024

EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) EBITDA is often used for larger restaurants or those with professional management in place, where the owner isn’t involved in day-to-day operations. Profitability Showing consistent profits and positive cash flow can increase the perceived value of your restaurant.

2024 195

2024 Document Cash Management Point of Sale 195

Restaurant365

DECEMBER 17, 2019

In addition, during the build-out phase, you may experience some unexpected surprise startup restaurant costs. Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. These recurring costs can be broken down further by category.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Sling

AUGUST 8, 2024

If you’re brand new to the event planning industry, a great way to gain hands-on experience is to work for another company before going out on your own. As you accumulate experience in the industry, take the time to revisit, review, and refine your business plan to make it as relevant to your operation as possible.

Events 78

Events License Hiring Insurance 78

The Restaurant Times

SEPTEMBER 17, 2020

The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Design a well-crafted menu and upload it on your restaurant website and the various restaurant delivery service providers. Use Technology To Accept Orders. Provide Great Service.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

The Food Corridor

MAY 7, 2020

Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Offer high margin dishes that your most loyal customers love. Build your menu around what your best customers repeatedly order and optimize it for maximum efficiency.

Delivery 98

Delivery Online Ordering Food Email Marketing 98

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time. Vehicle insurance.

Delivery 78

Delivery Operations Insurance Cash Management 78

Sling

OCTOBER 31, 2022

Getting a customer-centric point of view can go a long way toward helping you make the right decisions. What insurance is necessary? The experience you gain will only improve your ability to make your own gym a success. Start by visiting the website for your secretary of state. Is there a need for a new gym in the area?

Insurance 78

Insurance Website Management Equipment Advertising 78

Sling

MAY 14, 2022

Employee value proposition defined Elements of an effective employee value proposition Tips for creating a compelling employee value proposition Build value with strong team management. A strong employee value proposition goes above and beyond the hourly or salary pay your team receives to include every aspect of the employee experience.

Management 78

Management Management Employee Relations Insurance 78

Restaurant Clicks

JANUARY 9, 2020

Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Apply for Permits, Licensing, and Insurance. Considering your target customer personas can help with making choices like menu, pricing, layout, marketing, and other aesthetic choices. .

License 78

License Website Management Equipment Hiring 78

The Restaurant Times

JANUARY 23, 2022

There can be companies that cater to larger groups, or if you are starting out, you can start small for a party of 20 or 50 people depending on the experience, equipment, and capital you have. Prepare food on-site: This makes you heavily dependent on your customers’ facilities for the meal prep. Fryers & refrigerators.

Catering 75

Catering License Insurance Food Supply 75

Lavu

MAY 30, 2025

In this guide, well break down the key components of restaurant overhead costs and share practical strategies to reduce them without sacrificing quality or customer experience. You need to carefully manage your spending and reduce restaurant overhead costs whenever you can. It allows both restaurants and customers to save.

Cash Management 78

Cash Management Online Ordering Waste Employee Relations 78