Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Customers are interested in learning about the experience they can expect when visiting your restaurant.

Franchise 180

Franchise Franchising Marketing Social Media 180

7 Shifts

DECEMBER 3, 2019

The people have spoken, and your restaurant franchise is a winner. Therefore, it might be time to expand your franchise and lay the foundation for one (or even several) more franchise locations. Read on for our actionable, step-by-step process on how to expand your franchise. Next, you need a location.

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Franchise Franchising Audits Point of Sale 368

Modern Restaurant Management

AUGUST 19, 2022

Many people make the mistaken assumption that franchises are not local businesses. Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Unfortunately, many people do not equate a franchise with a locally owned business. Local Stakeholders Create Community. by the end of 2022.

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Franchise Franchising Social Media Loyalty Program 197

Modern Restaurant Management

DECEMBER 7, 2020

Fortunately, loosened restrictions have allowed most restaurants to welcome dinner back, although in many cases they are still operating at reduced capacity and with such caveats as shortened menus, face coverings when not seated, and social distancing. However, as customers return, restaurant operators face a slew of new challenges.

Customer Experience 158

Customer Experience Audits Franchise Franchising 158

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

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Operations Mobile Ordering Customer Experience Online Ordering 179

Crunchtime

JULY 20, 2023

With thousands of competitors in the restaurant industry, operators must find ways to get their brands to stand out from the competition. One brand fulfilling the promise of great customer experiences every visit is RPM Pizza, Domino’s largest franchise.

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Franchise Franchising Operations Leadership 60

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand. KFC Foundation Launches MyChange. ” Curry Up Now Adds Incentives LTO.

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Franchise Franchising Fast Casual Point of Sale 203

Clover - Restaurants

MARCH 20, 2024

“Even with today’s economic headwinds, franchised businesses continue to grow, providing more good-paying jobs for their employees, and serving their local communities,” said International Franchise Association (IFA) president and CEO Matt Haller. How do restaurant franchises work?

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Franchise Franchising Document License 52

Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. But like most things, it's not without some pitfalls.

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Franchise Franchising Restaurant Law Customer Service 167

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

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Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Modular Chicken. Golden Chick is introducing its first modular constructed building.

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Franchise Franchising 2020 2021 203

Modern Restaurant Management

APRIL 13, 2021

Emily was delighted to be back with her franchise friends and pick up some new ideas. Emily and Joe are composites of the business owners I’ve met working with many franchise brands over the last two decades. Lots of people run identical operations but get different outcomes. They travel a lot. They manage adversity.

Franchise 180

Franchise Franchising Employee Relations Coaching 180

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

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Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

SEPTEMBER 30, 2021

Consumer expectations have been permanently altered, and there are some key features to look for when seeking to invest in a franchise that will keep up with those expectations. The trends around restaurant ownership change with time, but the COVID-19 pandemic has accelerated consumer and investor trends alike. Concepts to Invest in.

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Franchise Franchising 2021 Fast Casual 223

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

MAY 21, 2021

It’s no wonder that restaurant franchising is so popular — franchisees buy into a proven business model with built-in branding, training and production methods, and (hopefully) a solid customer base. A few of these contracts could include: Contract for the franchise. Franchisor Support. Know the True Cost.

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Franchise Franchising Tip Distribution Design 203

Aaron Allen & Associates

SEPTEMBER 29, 2022

Franchising has enabled restaurant chains to grow exponentially across the world. chains account for almost 60% of foodservice sales — for every dollar you consume in restaurants, 60 cents go to a franchised system. Through time, international chains have expanded to new markets via franchising. In mature markets like the U.S.,

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. However, most companies’ communication efforts stop there.

Communication 188

Communication Franchise Franchising Leadership 188

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

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Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

JANUARY 11, 2022

But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. Find a Vendor Who Will Work with You.

Operations 189

Operations Supplies Uniforms Employee Relations 189

Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

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Loyalty Program Franchise Franchising Social Media 194

Modern Restaurant Management

MARCH 12, 2024

” to protect the tier-three pricing strategy and reinforce Ori’Zaba’s brand personality, has resulted in enhanced customer engagement and satisfaction, improved restaurant operations and significantly boosted sales and revenues. The positive results include a much more effective menu and improved diner experience.”

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Menu 2001 Franchise Franchising 179

Modern Restaurant Management

JULY 20, 2023

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.

Technology 167

Technology Audits Franchise Franchising 167

The Restaurant Times

JUNE 18, 2021

Shakeel Jivraj is Head of Operations at Queensway Group, a family business founded in 1973, by his Grandfather, Nurdin Jivraj. As Head of Operations for the multi-site Starbucks assets, Shakeel comes with extensive experience in developing businesses into profitable endeavours and promoting a culture of internal growth.

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Franchise Franchising Leadership Mobile Ordering 98

Modern Restaurant Management

APRIL 3, 2024

With modern threats proving to be more persistent, severe, and impactful, franchisors and franchisees must work together to protect the brand’s reputation and maintain customer trust. When looking at the franchise threat landscape today, the gaps between the digital haves and have nots are a primary challenge.

Email Marketing 205

Email Marketing Franchise Franchising Point of Sale 205

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Operates nearly 50 locations in the UK, with international expansion in a.o. Ensuring efficient operations and decision-making.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Operates nearly 50 locations in the UK, with international expansion in a.o. Ensuring efficient operations and decision-making.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Modern Restaurant Management

MAY 12, 2023

He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Jacquet now want his franchisees to learn from his example and keep conne[link] to their customers and community.

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Franchise Franchising Customer Service Fast Casual 100

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "The

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 27, 2024

Retaining quality staff members is always a key challenge for restaurant operators. Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. ” What is it the customer really wants?

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Coaching Franchise Franchising Leadership 110

Modern Restaurant Management

AUGUST 30, 2021

Many Canadian restaurant brands hit an immediate wall when they attempt to adapt to the United States’ tech-forward approach to operations. As third-party delivery became increasingly important, anything that could streamline operations was an enormous business perk. restaurant market.

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Innovation Technology Franchise Franchising 197

Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. "We've seen great success with the new restaurant prototype, remodels and operational upgrades. Krystal Eyes Refranchising. ” Coolgreens Turns 10.

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Franchise Franchising Fast Casual Point of Sale 86

Modern Restaurant Management

NOVEMBER 15, 2023

This means that restaurants and franchises must focus on efficiency and lean operations. It only exists online; customers can order food through a delivery app. Your target audience: Who are your ideal customers? Beyond just showing your menu, your website should offer an immersive experience.

Marketing 197

Marketing SEO Social Media Mobile Ordering 197

Modern Restaurant Management

FEBRUARY 26, 2024

Restaurants and franchises face numerous financial challenges that can hinder their success, however, by optimizing their payment processing strategy, these businesses can overcome some of the major obstacles faced by restaurants in their early start, helping them to achieve greater stability and ultimately profitability. trillion in 2024.

Audits 161

Audits Franchise Franchising Pricing 161

Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. After two decades of serving the local Berkley, CA community, Grégoire has launched franchising opportunities in the Greater Bay Area. The post 164.

Technology 88

Technology Innovation 2002 Fast Casual 88

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. This article lists ten crucial restaurant franchise metrics. Owning a franchise means collaborating with multiple independent business owners. 10 Key Metrics Restaurant Franchises Should Focus On And How To Improve Them.

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Franchise Franchising Loyalty Program Online Ordering 52