Modern Restaurant Management

DECEMBER 17, 2024

With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand. KFC Foundation Launches MyChange. ” Curry Up Now Adds Incentives LTO.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 17, 2021

MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. "We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers."

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Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.

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Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” Wing Zone Refresh. Wing Zone is getting a new look, top photo.

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 31, 2024

More than half of those surveyed, 55 percent, said increasing sales is 2025’s top priority, followed by reducing costs and enhancing guest experiences. Renewed Optmism Ahead for Franchise Landscape The last five years have provided significant challenges to the restaurant franchise industry. Franchise 2.0:

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods. On the Border Entryway.

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Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

NOVEMBER 2, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Subway® announced significant expansion in India, Sri Lanka and Bangladesh, as the company signed a master franchise agreement with Everstone Group (Everstone), a South Asia focused leading private investment firm.

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Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

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Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

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Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

MAY 15, 2025

This experience ignited a fire in him, leading him to leave a successful career in nonprofit and consulting to helm Fast Fresh, parent company of Bee Healthy Cafe and Nature's Table. What was your journey into the food industry and how does your previous business experience translate to what you do now?

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Fast Casual Food Franchise Franchising 221

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

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Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

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Loyalty Program Franchise Franchising Social Media 486

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Brooklyn Dumpling Inks First Franchise Deal. Brooklyn Dumpling Shop has signed its first franchising deal to bring five locations to Connecticut.

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Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

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Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ICV’s ownership brings additional resources and skills that will enable us to grow the BWW brand and help enhance the customer experience.”

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Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Her wealth of experience with leading brands and impressive set of skills will be highly valuable to our business and its outstanding franchisees.

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Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. However, most companies’ communication efforts stop there.

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Communication Franchise Franchising Leadership 471

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

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2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. Internet of Things (IoT) technology. Today’s Special: Augmented Reality.

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Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

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Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

JUNE 19, 2023

Through my 20-plus years of experience working in the foodservice and franchising industry, I’ve observed that for QSR brands to position themselves for growth in these types of spaces, it’s critical to emphasize brand recognition and consistency as you continue to grow your footprint.

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Mobile Ordering Sports Travel Customer Experience 471

Modern Restaurant Management

AUGUST 25, 2022

In the storm of the pandemic, restaurants were able to serve orders efficiently and maintain the best-possible experience — and customers loved it. The benefits of automation are two-fold for your existing and future employees and your customers.

Technology 474

Technology Mobile Ordering Social Media Customer Experience 474

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. We now want to bring this elevated experience to our customers across our footprint." Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Franchise Franchising Fast Casual Point of Sale 216

Modern Restaurant Management

JANUARY 11, 2022

These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. By selecting data-rich vendors with expert-level insights, you can outsource some of the supply-chain burden and focus on what matters most – keeping your customers and employees happy.

Operations 474

Operations Supplies Uniforms Employee Relations 474

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Consumers still want great in-store experiences, even if they don’t always use them. Krispy Kreme is out of the cookie business , selling its remaining stake in Insomnia Cookies for $75 million.

Operations 230

Operations Leadership 2025 Fast Casual 230

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Leading the Tampa expansion are Tammy and Brad Cochran of Tampa Bay CSC, multi-unit Chicken Salad Chick franchise owners. ” The Dolly Llama Looking to Franchising.

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Franchise Franchising Fast Casual Point of Sale 193

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JUNE 26, 2024

But what do customers want from the drive-thru experience and how can QSRs better meet those needs? Guests have high expectations for their drive-thru experiences. Customers want seamless interactions where their orders are taken correctly the first time. Brands should first examine their customer journey and pain points.

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Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

JANUARY 11, 2021

I had no experience in the restaurant business prior to coming to South Florida. It was a fantastic experience and highlighted the fact that there is a great appreciation for inventive, well-prepared quality food. It has been a great response from our customer base. Are you franchising? But I’m a global citizen.

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Fast Casual Casual 2013 Franchise 367

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

JUNE 11, 2025

And, like the rest of family dining, they have been losing customers. When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. It still features the chain’s signature bakery case, where customers can buy pies, cookies and other treats.

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Fast Casual Front of House Back of House Leadership 188