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What Consumers Want? A B2C Checklist

Modern Restaurant Management

But precisely, how can you determine what customers want? How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace.

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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

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Six Happy Hour Promotion Ideas to Boost Sales

Modern Restaurant Management

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions. By offering a discount, you'll encourage customers to order more and stay longer.

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Adapting to Changing Consumer Food and Hospitality Needs Amidst Rising Cost of Living Pressures

Future Food

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

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Adapting to Changing Consumer Food and Hospitality Needs in Shopping Centres Amidst Rising Cost of Living Pressures

Future Food

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

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Why Restaurants Should Use Social Media 

Chowly

In the United States, roughly seven in 10 Americans use social media on a daily basis to connect with friends, access news, and be entertained. It enhances customer experience. People love sharing their daily experiences online, regardless of whether or not they’re celebrities with brand deals and millions of followers.