Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. is redefining kitchen operations.

2024 147

2024 Technology Kitchen Safety Website Management 147

Modern Restaurant Management

SEPTEMBER 8, 2020

Now, for restaurant employees and guests alike, nothing matters more than the safety of their experience inside the restaurant. Social distancing can only go so far—there are still many shared devices that guests and staff have to touch, including point-of-sale devices, payment PIN pads, kiosks and kitchen monitors.

Dine-in 183

Dine-in Kitchen Safety Operations Point of Sale 183

Modern Restaurant Management

MARCH 6, 2023

As customers continue to feel more comfortable dining out, restaurants should have health and safety measures down pat. More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout.

Audits 181

Audits Kitchen Safety Mobile Ordering Customer Experience 181

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 23, 2022

A key part of an effective kitchen is its design. After all, there’s no point in spending time and resources on designing the perfect menu, if your kitchen isn’t up to scratch. Do you feel your kitchen needs a design boost? Having the correct layout is key for every kitchen.

Design 198

Design Kitchen Safety Equipment Fine Dining 198

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 12, 2021

Imagine you operate a multi-site restaurant organization known for its elegant holiday dining and delicious catering. You’re approaching your busiest season, and more of your customers are planning gatherings and returning to their pre-pandemic spending levels. Maintaining Equipment. freezers, food warmers, fryers, etc.).

Equipment 193

Equipment Kitchen Safety Food Supply Food Safety 193

Modern Restaurant Management

JULY 26, 2021

The state of dining has transformed over the last year and a half and continues to rapidly evolve. Customer comfort levels with on-premise dining varies and proper hygiene continues to be at the forefront of diners’ minds. In the U.S., the pandemic only accelerated the growing trend toward takeout and delivery.

Guest Recovery 199

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 199

7 Shifts

SEPTEMBER 20, 2021

Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. It's a necessity for building a modern and future-proof restaurant.

Technology 370

Technology Front of House Social Media Back of House 370

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly.

License 78

License Certification Kitchen Safety Food Safety 78

The Restaurant Times

APRIL 7, 2022

A fine dining restaurant in Gulf countries like Oman is a blend of delicacies and a bespoke experience. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene.

Fine Dining 52

Fine Dining Dine-in License Point of Sale 52

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

Kitchen Safety 209

Kitchen Safety Customer Service Customer Experience Dine-in 209

Squirrel Systems

MARCH 8, 2024

From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. Current Use of Robotics in Restaurants Kitchen Automation One of the most significant areas where robotics has made inroads is in the kitchen. Firstly, it can lead to increased efficiency and productivity.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Here are their responses. To read part one, click here. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

The Restaurant Times

MARCH 31, 2022

If you plan to start a casual dining restaurant in Bahrain, it is a great time to make it a reality. A casual dining restaurant offers a fun-filled calming atmosphere and delicious food in a nominal price range. Opening A Casual Dining Restaurant In Bahrain. It must suit the tastes of both – locals and tourists. .

Casual 52

Casual Dine-in Tourism License 52

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

MAY 6, 2021

With strict government health lockdowns in place, dining out became a thing of the past. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. Promoting Safety. For customers, it became a new experience.

Kitchen Safety 186

Kitchen Safety Guest Recovery Employee Relations Technology 186

Modern Restaurant Management

OCTOBER 7, 2021

As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Embrace the Suck

MAY 14, 2023

In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Over and above these suggestions, if you have the size to spread out your kitchen you should do so. Even though they have ?less

FOH 212

FOH Kitchen Safety BOH Food Safety 212

Modern Restaurant Management

JULY 8, 2022

The open kitchen concept has become one of the biggest trends in the restaurant industry. An open kitchen makes the understanding of the whole food production process really simple. However, it is still a matter of discussion whether an open kitchen is good from an operational standpoint or not. Pros of Open Kitchen.

Kitchen Safety 163

Kitchen Safety Customer Experience Food Order Entertainment 163

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

SEPTEMBER 14, 2020

Even in states that now allow indoor dining with safety measures, many customers still have concerns that keep them away, perhaps because a significant percentage of this summer’s outbreaks are linked to bars and restaurants. Before the pandemic, familiar routines guided employee and customer interactions.

Online Ordering 193

Online Ordering Kitchen Safety Food Safety Customer Experience 193

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. Smaller menus in general.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Read the first part, here. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JUNE 2, 2020

Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. Safety is Priority #1. During COVID and post COVID shutdown, there’s a whole new dynamic- safety.

Training 211

Training Kitchen Safety Food Safety Website Management 211

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Utilize digital resources to streamline communication with customers. Given that 46.5

Customer Experience 181

Customer Experience Customer Service Online Ordering Food Safety 181

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. Transforming customer service. Software technology has revolutionized the restaurant industry, particularly in customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?

Fine Dining 187

Fine Dining Kitchen Safety Customer Service Employee Relations 187

The Restaurant Group

JULY 23, 2021

Designing your restaurant’s layout is a lot more than just pushing tables around the dining room, it’s a critical element that can actually play a vital role in the success ( or not ) of your business. . Proper layout and design can effect everything from staff workflow to ordering patterns to customer satisfaction.

Design 78

Design Kitchen Safety Food Safety Customer Service 78

Modern Restaurant Management

AUGUST 9, 2022

Restaurants have been making a comeback while a global pandemic still clutches owners, staff, and customers. Recent industry studies have reported that 63 percent of restaurant consumers prefer to order delivery directly from restaurants, mostly due to the excessive customer fees associated with third party ordering apps.

Loyalty Program 195

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 195

Modern Restaurant Management

OCTOBER 14, 2021

Beyond a welcome reprieve from 18 months of eating at home, sit-down dining experiences can provide a sense of normalcy; people are eager to return when it’s safe to do so. Alfresco dining will play heavily into consumer decisions on where to dine, according to Enthuse research.

Information 178

Information Consumer Goods Customer Experience Kitchen Safety 178