Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. But rapidly rising labor and food costs over recent months has heightened pressure on already tight restaurant margins.

Loyalty Program 188

Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 196

2024 Loyalty Program Food Order 2030 196

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. Going digital – increasingly a top choice among restaurant management. Say you’re overseeing 500 locations nationwide.

Customer Experience 203

Customer Experience Operations Loyalty Program Front of House 203

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Bingage

FEBRUARY 9, 2023

It allows the creation of personalized data and restaurant-tailored segments of the audience (customer personas) for more meaningful interactions with customers, and effective campaigns thus ensuring customer loyalty. Use Bingage to send automated campaigns for your customers to gain engagement and loyalty from your customers.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Bingage

APRIL 20, 2022

This is how you become memorable to customers, who will then associate your restaurant with quality food and service, not to mention great value for money. Customer loyalty program. The purpose of a customer loyalty program is simple: To keep your existing customers coming back for more! Just use the code [CO.

Loyalty Program 97

Loyalty Program Coupons Social Media Customer Service 97

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. How will you be getting more diners to eat your food this year? Plus, bags can be a great way to promote your menu to those who just ordered. Floor Graphics. Image Source.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 6, 2022

Eating out and ordering less : As part of this overall cut in spending, consumers are simply dining out less. And, even when they do eat out, almost half of consumers say they are cutting back on the amount of items they order to offset higher food and drink prices. The Value of a Good Deal and Incentive Marketing.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous. Update Online Ordering Technology.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

JANUARY 6, 2022

Online Ordering: How Gift Cards are an Essential Piece of the Process. As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Experts say that the trend of ordering food for delivery is here to stay: 49.4

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Indoor Media

FEBRUARY 15, 2021

The Worst Challenges for Restaurants When polled , most restauranteurs insisted that high operating and food costs were their biggest challenge. Whether it’s rent, back of house maintenance, securing new appliances, or fresh food — those costs add up.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Back of House 148

Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Happy hour promotions can help build brand loyalty and create a sense of community around your business. By offering a discount, you'll encourage customers to order more and stay longer.

Loyalty Program 203

Loyalty Program Social Media Point of Sale Customer Experience 203

Restaurant Engine

APRIL 26, 2023

In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. Let customers text to place an order.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

Goliath Consulting

DECEMBER 1, 2022

Some may say they hate the cold, but they love what the season brings: joy and cozy, comfort foods. Winter is known as the season of celebration and the best time to overindulge in rich meals and comfort foods. Loyalty ideas. Create a “nice list” reward program for the holiday season for repeat customers. Coffee and Tea.

2022 88

2022 Menu Seasonal Menu Coupons 88

Indoor Media

NOVEMBER 4, 2021

If you have a food truck, make sure it reflects your brand identity’s visual aspects of colors and logo. For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. You can also put your menu into them so that your customers can order again.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

7 Shifts

NOVEMBER 1, 2022

Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. Why you create the food you do, why your service is different, and why customers should come and be a part of your story.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JANUARY 31, 2023

A heart-shaped pizza is always popular on Valentine’s Day but it can also be done with other foods like burgers, sandwiches, and salads. Order Now FOR ONLY $21.99 +tax! Online ordering and pickup packages Perhaps the most important part of structuring your restaurant’s menu for Valentine’s Day is how takeout orders will work.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Restaurant Engine

APRIL 12, 2023

How do you get customers to order from your restaurant or dine in? Do you offer loyalty programs or other types of incentives to encourage routine visits? 2: Create a Customer Loyalty Program This customer engagement tactic absolutely works to your advantage by increasing customer retention rates.

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Lavu

APRIL 15, 2020

Show Loyalty to Your Loyalty Members. Most clients consistently shop at a specific store, eat at one particular eatery, or apply for a charge card to acquire points and be rewarded for their loyalty. Restaurant loyalty programs help businesses to meet their objectives by offering motivating forces to the correct clients.

Dine-in 91

Dine-in Loyalty Program Point of Sale Mobile Ordering 91

Restaurant Engine

MAY 24, 2022

What your customers experience with your restaurant is as important as the food they eat. The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Restaurant Engine

FEBRUARY 9, 2022

Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. You provide an easier ordering experience, and you’ll soon notice your orders are larger, and revenue rises. An App Puts Your Loyalty Program at the Forefront.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

The Restaurant Times

JULY 13, 2020

To get a competitive advantage, restaurants collect and analyze data on everything from which menu items sell the most, the efficiency of promotions, which source has the highest online ordering rate, etc. With this data in hand, they can better manage the restaurant inventory, avoid food wastage, and decide which menu items to promote.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Lavu

DECEMBER 16, 2019

We’ve seen it from the granddaddies of fast-food chains to local coffee shops and independent bars. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. Why an App for a Loyalty Program?

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

JUNE 29, 2020

Your cloud kitchen brand might be serving top-quality food, but effective marketing is necessary to amplify your brand’s reach. More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Partner With Online Food Aggregators.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Are you taking delivery orders over the phone, entering them into your POS system, sending them to the kitchen, then having your delivery driver take them to your customers? What do you need to do to set up online delivery?

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. Consider putting a coupon code for online orders in your ad so you can measure ROI. Product The product is what you sell.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Restaurant Engine

FEBRUARY 14, 2024

When your staff upsells customers, they can generally boost the overall order value while increasing your revenue. For example, when your customers place orders online on your website, your online ordering system does the upselling for you. You have several options: Offer them a coupon for stopping by.

Email Marketing 52

Email Marketing Loyalty Program Social Media Online Ordering 52

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. 88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. Deal or No Deal : The coupon, the freebie, the buy one/get one.

Marketing 177

Marketing Franchise Franchising Social Media 177