Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Restaurant Engine

APRIL 26, 2023

In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services. tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. Let customers text to place an order.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Restaurant Engine

FEBRUARY 9, 2022

More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. An App Puts Your Loyalty Program at the Forefront. They might use them.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Indoor Media

NOVEMBER 4, 2021

If you have a food truck, make sure it reflects your brand identity’s visual aspects of colors and logo. For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. You can also put your menu into them so that your customers can order again.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Are you taking delivery orders over the phone, entering them into your POS system, sending them to the kitchen, then having your delivery driver take them to your customers? What do you need to do to set up online delivery?

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

The Restaurant Times

JUNE 29, 2020

Your cloud kitchen brand might be serving top-quality food, but effective marketing is necessary to amplify your brand’s reach. More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Partner With Online Food Aggregators.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. 88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. Deal or No Deal : The coupon, the freebie, the buy one/get one.

Marketing 177

Marketing Franchise Franchising Social Media 177

Lavu

DECEMBER 16, 2019

We’ve seen it from the granddaddies of fast-food chains to local coffee shops and independent bars. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. Why an App for a Loyalty Program?

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Restaurant Engine

MARCH 23, 2022

In one study, surveyors asked consumers in the United States if they preferred using a restaurant’s own app for food delivery. More than 65% of respondents said yes, they preferred using a restaurant’s own app instead of a food delivery app. It makes ordering ? ? 1: Customers Want Online Ordering. tweet this). #2:

Loyalty Program 64

Loyalty Program Online Ordering Customer Experience Mobile Ordering 64

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Through online ordering. 4: Promote Your Online Ordering. Craving pizza?

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Consumers are still very willing to get mobile and visit your stores for pick-up. March Sales Decline. Same-store sales for restaurants dropped by 28.3

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Cheetah

OCTOBER 22, 2020

Resy , for example, created a mobile waitlist and capacity monitor. A Technomic survey shows consumers prefer comfort food and bundled deals such as the classic bacon, egg and cheese sandwich from Wendy’s menu or Starbuck’s salted Caramel Mocha. Start a Loyalty Program. Use these to boost your reopening marketing efforts.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Next Restaurants

FEBRUARY 5, 2020

As a result, the choices for eating out are growing, from Five Star establishments to coffee shops to food trucks to pop-up eateries, and we flock to them all depending on the need of the moment. You know your food better than anyone else, so spend the time necessary to present it well on social media. Create A Stunning Menu.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. With this feature, you can also take food orders online.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class training program to develop them.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. For example, Sweetgreen’s “mission is to inspire healthier communities by connecting people to real food.”. and adding a reservation or online ordering widget. Elevate Your Food Photography.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants. .

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

SpotOn

MARCH 4, 2024

There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Mobile POS system A mobile POS system is a simplified version of the cloud POS on a smartphone or smaller handheld device. With advanced POS systems, a guest may also sign up for a loyalty program during this step.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Lavu

APRIL 15, 2020

Show Loyalty to Your Loyalty Members. Most clients consistently shop at a specific store, eat at one particular eatery, or apply for a charge card to acquire points and be rewarded for their loyalty. Restaurant loyalty programs help businesses to meet their objectives by offering motivating forces to the correct clients.

Dine-in 91

Dine-in Loyalty Program Point of Sale Mobile Ordering 91

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

The Restaurant Times

JULY 13, 2020

To get a competitive advantage, restaurants collect and analyze data on everything from which menu items sell the most, the efficiency of promotions, which source has the highest online ordering rate, etc. With this data in hand, they can better manage the restaurant inventory, avoid food wastage, and decide which menu items to promote.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Restaurant365

NOVEMBER 26, 2019

Especially if you are tracking food costs , you will frequently be making menu item updates or price changes. User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations.

2020 117

2020 Management Management Mobile Ordering 117

Next Restaurants

SEPTEMBER 3, 2020

Optimize Your Restaurant’s Website for Mobile Access. Failure to fully optimize a website for mobile access is one of the biggest mistakes a web designer can do when it comes to eCommerce presentation. Mobile access recently overtook the computer and that gap is only going to grow as the years roll by. Simple Website Navigation.

Design 179

Design Loyalty Program Mobile Ordering Online Ordering 179

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138