Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In The time has come to drop the apps and set up your own delivery system that will be profitable now and in the future.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

OCTOBER 20, 2023

To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Lavu

APRIL 22, 2020

Did you know with Lavu’s partnership with MenuDrive, you can partner with premier delivery services for free? If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Partnering with a Delivery Service Saves Time and Money.

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

Loyalty Program 188

Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

SEPTEMBER 24, 2020

According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. But now there’s something coming on stronger than even delivery: takeout. Delight Your Customers. Simplify Their Lives. Naturally Cut Out the Waste.

Coupons 238

Coupons Social Media 2025 Online Ordering 238

Modern Restaurant Management

MAY 26, 2020

In response to these changes, many restaurants will be serving in-person diners at a limited capacity, while maintaining an accelerated demand for food deliveries. Restaurants will also need to modify their strategies to engage old and new customers and stand out from the competition.

Social Media 207

Social Media Coupons Customer Service Customer Experience 207

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Furthermore, about 60 percent of customers order food online at least once a week and 31 percent order online at least twice.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

APRIL 20, 2021

Businesses using big data can expect to see an average profit increase of eight to 10 percent — a testament to why restaurant owners and operators have embraced big data to help understand customer wants and expectations to keep them loyal. The data from these tools can help restaurants streamline systems and improve customer service.

Customer Experience 215

Customer Experience Customer Service Online Ordering Food Order 215

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. Know your customers: Gather data-driven insights about your potential clientele and knowing their tastes and behavioral habits. - The under 35s are the biggest food delivery adopters. #2 2 Go beyond the norm.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

FEBRUARY 12, 2020

DoorDash, Grubhub and Uber Eats are among the most popular third-party ordering (“TPO”) platform services on the market, which tout online ordering and delivery solutions to restaurant owners across the country. With some TPO services, restaurants only pay a pre-set delivery amount once an order is placed.

Ordering 181

Ordering Online Ordering Customer Service Customer Experience 181

Modern Restaurant Management

NOVEMBER 15, 2023

Conversely, speed of service was identified as a key factor by 32 percent of households with children but only 21 percent of households without. Features such as showing delivery time, allowing consumers to select the quickest delivery option, and the ability to opt for pick up over delivery to save time and money were also popular.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Web Diner

SEPTEMBER 15, 2020

Restaurants are embracing 3rd party online food delivery platforms because it can make dollars and sense. But is there a better way to leverage these 3rd party services to your advantage? Here’s some data about where the customer population is at the moment. But it’s not all pleasant in the world of food delivery.

Customer Service 36

Customer Service Delivery Ordering Online Ordering 36

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. Re-share customer’s content.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Deliverect

SEPTEMBER 5, 2019

A top-notch customer experience. In this day and age it’s impossible to imagine the food & restaurant industry without delivery. Having food delivered to customers is a whole new way to order, experience and enjoy food. Therefore, the worst thing you could do is look at delivery merely as an add-on to your existing business.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

Modern Restaurant Management

DECEMBER 1, 2021

Not all restaurants have seen a dip in sales as a result—Chipotle, for example, reported a surge in sales in spite of the fact that the chain has raised regular menu prices twice and delivery prices three times since August 2020. Not all loyalty and reward programs require the customer to download an app, however.

Loyalty Program 212

Loyalty Program Pricing Menu Mobile Ordering 212

Modern Restaurant Management

JANUARY 12, 2022

Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. Expanding delivery methods. Suzi Tripp.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. Re-share customer’s content.

Delivery 98

Delivery Marketing Social Media SEO 98

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

SEPTEMBER 27, 2021

Plan for off-premise growth : new behaviors will stick, with higher anticipation of incremental off-premise consumption like pickup and curbside delivery. When COVID ends, consumers expect their visit frequency to quick-service and full-service restaurants to increase to levels beyond that of pre-COVID life. visits per month.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Indoor Media

SEPTEMBER 9, 2020

Are you rewarding your current customers? Keeping current customers is so much easier, and cheaper, than finding new ones. While there are many ways to encourage customer loyalty, we’re going to discuss a simple, yet significant tactic – putting offers on the back of your auto repair receipts. Increase Customer Lifetime Value.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

Cheetah

JANUARY 13, 2022

3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share. In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

7 Shifts

DECEMBER 8, 2020

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. Delivery combos are the new Prixe Fixe—so have your staff help and get creative with your offerings!

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Indoor Media

AUGUST 15, 2020

People have become dependent and attached to their phones, making SMS marketing one of the most effective ways of communicating with your auto shop customers. Loyal auto shop customers are priceless, and SMS Marketing gives you a way to reward them and keep them engaged in your business. Reward loyal customers and create new ones.

Marketing 147

Marketing Email Marketing Coupons Customer Service 147

Modern Restaurant Management

MARCH 3, 2020

A customer had sued Subway based on text messages he received through a T-Mobile coupon promotion, in which T-Mobile sent subscribers a weekly coupon or discount for “T-Mobile Tuesday.” Currently, restaurants may be added to delivery apps without their permission. Legislation.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders. Then Came MenuDrive .

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Embrace the Suck

DECEMBER 25, 2019

If you can reduce ticket times in your kitchen, reduce the time it takes to turn a table, and increase delivery without adding more staff. The fewer deliveries you get per week the better. Those restaurants that can’t manage their inventory and need five deliveries a week are paying much more for their products then they realize.

Food Truck 289

Food Truck Food Audits Tip Distribution 289

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. Mobile advance ordering will become normative, as well as alerting local customers to restaurant openings and any deals.

Marketing 177

Marketing Franchise Franchising Social Media 177

Goliath Consulting

JUNE 3, 2020

Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.”

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

MAY 27, 2021

Even full-service restaurants had accepted the inevitable, seeing gains by embracing options like mobile ordering, curbside pickup and third-party delivery. The real issue to address is why a guest needs a $1 off coupon to use your brand only once. Hope isn’t a strategy.

Mobile Ordering 215

Mobile Ordering Airlines Fast Casual Coupons 215

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can also use them to intrigue your customers with menu items available only for takeout.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

ChowNow

FEBRUARY 12, 2021

Bringing your restaurant into the digital space not only builds credibility, it also helps attract more customers. In the age of COVID-19, when dine-in and foot traffic are limited, being online is vital to maintaining your engagement with customers and boosting your restaurant’s success. Engage with customers using Business Posts.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148

Indoor Media

APRIL 29, 2021

If you can incentivize take-out or delivery deals around your slowest time of day, you may be able to find a great opportunity by adjusting to this new audience. If you’re a salon or beautician, try to pinpoint what trendy services you can offer and then spread the word about them on your social media.

Social Media 78

Social Media Advertising Coupons Customer Service 78