ChowNow

FEBRUARY 28, 2025

Consumers report that 24.4% Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. Here are the key features to look for when evaluating your options: Easily integrates with your existing POS system.

Delivery 195

Delivery Online Ordering Customer Service POS 195

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S.

Customer Experience 474

Customer Experience Mobile Ordering Loyalty Program Point of Sale 474

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. Restaurants can print QR codes for payment on receipts or generate a QR code on a mobile POS device.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Modern Restaurant Management

JANUARY 28, 2020

Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. If you’re wondering whether delivery is good for your concept, the short answer is yes. consumers order delivery or takeout once a week. Q: Would delivery work for my concept?

Delivery 533

Delivery Consumer Goods Online Ordering Customer Service 533

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. The primary focus of the websites is having what you need, at a good price. The trick with personalization is achieving a good balance.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. Lets explore each feature in detail.

Allergens 78

Allergens POS Kitchen Safety Management 78

Modern Restaurant Management

MAY 31, 2022

Big data may seem like a tech-savvy buzzword, but it's a hot topic of conversation for a good reason. There's no denying that manual restaurant reporting can be time-consuming. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

SEPTEMBER 30, 2024

Consumer demands are changing at a rapid rate. Better Order Accuracy Equals More Satisfied Customers If a customer has a good experience at a restaurant, it will influence their decision to return. Data shows that order accuracy , fueled by improving technology, received top marks from satisfied consumers.

2025 450

2025 Fast Casual Food Customer Experience 450

ChowNow

MARCH 21, 2025

With 52% of consumers saying that ordering out is essential to their lifestyle, every restaurant that wants to stay competitive must offer delivery. These orders can be directly sent to your POS or kitchen printer, depending on your setup. Is your staff struggling to juggle multiple tablets, leading to slower service and mistakes?

Delivery 195

Delivery Operations Food Online Ordering 195

Modern Restaurant Management

MARCH 5, 2020

Some state data security and privacy statutes such as CCPA and the New York SHIELD Act can apply extraterritorially to out-of-state entities that collect or possess state residents’ personal information.

Restaurant Law 596

Restaurant Law Small Business Customer Service Online Ordering 596

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment. merchants who accepted credit cards as payment for goods and services paid $105.23

Consumer Goods 449

Consumer Goods Restaurant Law Customer Service Audits 449

Focus POS

FEBRUARY 7, 2023

Whether you’re just starting the process of opening your own restaurant or you’ve been in business for 30 years, it’s always good to research what is new in the work of restaurant POS technology. Build A Wish List Start by deciding what feature you want to incorporate into your restaurant POS technology.

POS 78

POS Technology Customer Service Online Ordering 78

Modern Restaurant Management

DECEMBER 20, 2023

Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

DECEMBER 9, 2020

The subscription economy is not new, of course, and the fact that subscriptions for all types of consumer products and services have boomed during the pandemic is neither surprising nor noteworthy. Now, restaurants are turning to the subscription model as the latest step toward recovery. Booming Subscriptions. Individualized Interactions.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

APRIL 17, 2024

Fifty-six percent of consumers surveyed said they choose/will choose in the future to order from a restaurant with lower fees. As we’ve seen several times, consumers are not always the most responsive to increased fees. consumers 18 years and older. What are best practices for raising menu prices/instituting a fee?

Pricing 493

Pricing Loyalty Program Customer Experience Consumer Goods 493

Modern Restaurant Management

FEBRUARY 10, 2021

Demand for gluten-free products continues to grow, with 15 percent of consumers surveyed looking for gluten-free options when dining out, according to a 2020 report by market research firm Mintel. Use Digital Channels to Market to Gluten-Free Consumers. Make Gluten-Free a Part of Your POS.

Marketing 452

Marketing Social Media Online Ordering Demo 452

Modern Restaurant Management

MARCH 9, 2022

Approximately 45 percent of all fruits and vegetables , 35 percent of seafood, 30 percent of cereals, and 20 percent of meat and dairy products are wasted by suppliers, retailers, and consumers each year. a POS system, predictive ordering technology) to accurately predict what products you’ll need to order based on historical patterns.

Waste 539

Waste Compost Food Recycling 539

ChowNow

FEBRUARY 21, 2025

In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Easily increase your direct sales.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

APRIL 29, 2020

Putting good food in your body for sustenance can be an important part to fuel your work. Consumers are our lifeline and we want to ensure they are taken care of during this time. This is based on the insight that consumers don’t want to engage with people during this time so we thought this could help in that spirit.

Social Media 474

Social Media Front of House Back of House Fast Casual 474

Modern Restaurant Management

MARCH 23, 2020

Hyper-connectivity and lifestyle trends will continue to influence and alter consumer behavior. Goods on the Go : Mobile order-ahead has quickly gone from a new phenomenon to a key differentiator as restaurants and customers alike enjoy its benefits.

Technology 398

Technology Loyalty Program Customer Experience Mobile Ordering 398

Modern Restaurant Management

APRIL 1, 2020

Cash has its advantages, and with the right technology and processes, QSRs can improve their cash operations while allowing their customers to pay for purchases the good old-fashioned way: with money. One way that QSRs compete is to allow consumers to use a variety of payment options. Customers Want Payment Options.

Cash Management 433

Cash Management Mobile Ordering Employee Relations Consumer Goods 433

Modern Restaurant Management

NOVEMBER 6, 2019

According to Consumer Reports , the federal minimum wage for tipped employees (or workers who make at least $30 monthly in tips) has stagnated at $2.13 In fact, Payment Depot reports that 75 percent of consumers use their debit or credit cards when dining out at a restaurant. Yet your employees depend on their tips to make a living.

Customer Service 340

Customer Service Consumer Goods POS Customer Experience 340

Modern Restaurant Management

MARCH 11, 2025

When the pandemic shifted consumer behavior overnight, off-premise became mission-critical, and at Olo, we were grateful to support restaurants as they navigated unprecedented challenges. Now that need is less, so I'm finding other ways to help my neighbors, who have been so good to me all these years.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 12, 2022

Guests have lots of options when it comes to Restaurant Week, so be sure to make a good impression with a menu that makes your restaurant stand out: think best sellers, unique flavors, and creative dishes. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering. Offer Easy Online Ordering.

Loyalty Program 558

Loyalty Program Online Ordering Point of Sale Customer Experience 558

Modern Restaurant Management

MARCH 20, 2024

Facing harsh headwinds in the form of stiff competition, tough macroeconomic conditions, and ever-evolving consumer preferences, running and scaling a successful restaurant business requires a nimble approach that encompasses four key focuses. minimum wage or tip-credit that impacts labor costs), it’s a red flag to potential investors.

2024 450

2024 Cash Management Food Sustainability 450

Restaurant Business

JUNE 6, 2025

Have consumers moved on? Premium Financing Franchising may put some restaurant chains at a disadvantage The Bottom Line: In the Applebee’s-Chili’s battle, it’s difficult to overlook the impact of the chains’ different business models on their ultimate results.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Modern Restaurant Management

JUNE 20, 2022

There’s good news! As restaurants are adding ghost kitchens or new delivery options, there may be new skills/positions for your employees that have arisen due to consumer preference shifts in the industry. Dealing with a faulty POS, a glitchy computer, or a slow ordering kiosk can be exasperating. Give Responsive Feedback.

Small Business 546

Small Business Social Media Hiring Leadership 546

ChowNow

APRIL 11, 2025

Tablets are everywhere in restaurants these days, and with good reason. Make sure your tablets work with your existing systems Before choosing a particular tablet brand for your business, make sure it actually works with the POS system and other systems you already use. Also, look for a tablet that has a strong battery life.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

NOVEMBER 16, 2021

This enables you to provide the modern eCommerce/omnichannel customer experience today’s consumers crave. Easily integrate various systems – Through APIs, multiple systems can share data and provide insights across multiple locations and POS systems quicker than ever.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. 57 percent of consumers aren’t confident that a busy store will take their order correctly. 57 percent of consumers aren’t confident that a busy store will take their order correctly.

Customer Experience 418

Customer Experience Food Order Consumer Goods Online Ordering 418

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. By injecting a sense of playfulness into their interactions with consumers, brands are creating unforgettable experiences that build lasting relationships. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Consumers can now enjoy TYGA BITES at home through our partnership with Grubhub, offering contact-free delivery for everyone’s added comfort and peace of mind.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 4, 2022

For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. Now, they're coming back into the light.

2022 547

2022 Online Ordering Customer Service Website Management 547

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JUNE 24, 2020

Encouraging digital payments : Major shifts in consumer behavior have occurred around the globe, including the overarching need for a touchless experience at the point-of-sale as 90% of shoppers are hesitant to shop in-store due to coronavirus.4 In the U.S., based Black women-owned small businesses. and further expanding globally.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539