Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

The Restaurant Times

NOVEMBER 10, 2021

You not only make your consumers’ life easier by implementing modern technology, but you also guarantee that they are safe. . Restaurants of all sizes must provide solutions that allow consumers to browse menus, choose options, and pay for carryout or delivery orders online to stay up with demand. Source: IndiaMART.

Management 52

Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 149

Hospitality Food Consumer Goods Point of Sale 149

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. With social distancing, changes in consumer behavior, and other swift changes, the COVID-19 pandemic quickly upended many restaurant business models.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

FEBRUARY 24, 2022

Restaurant marketing in today’s highly competitive industry necessitates precision, consistency, and thorough consumer data. Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Source: McDonald Paper & Restaurant Supplies.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. To be able to offer these types of resources means a lot.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Lavu

MARCH 27, 2020

For example, the following dishes appeared on American restaurant menus 170 years ago: Mayonnaise of chicken, Red head ducks, Boiled beef tongue, and Anchovy toast (Source: The New York Public Library “What’s on the Menu?” Access levels, so restaurant owners can make changes in the system that other employees cannot.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Pilferage And Thefts. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Ordyx

JANUARY 14, 2020

Restaurateurs keep customers’ information to help them tailor dining experiences and use it for customer loyalty programs. If your knowledge about Wi-Fi, antivirus programs, and even multi-factor authentication is close to non-existent, this is understandable. Outsourcing these kinds of services is quite a common practice.

Point of Sale 52

Point of Sale Employee Relations Loyalty Program POS 52

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Here are some of their insights. – Christine Barone, President, Dutch Bros.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

AUGUST 16, 2021

The second quarter of this year reflects a period during which state and local governments lifted pandemic restrictions, restaurants reopened, people got vaccinated, and consumers used restaurants more than they did throughout the pandemic, reports The NPD Group. “The U.S. percent, compared with 3.1 percent overall.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 174

Healthcare Employee Relations Online Ordering Customer Service 174

Modern Restaurant Management

NOVEMBER 20, 2019

” “To us, a good brand starts with the quality of the product and we knew early on that the product was great. “The restaurant appeals to consumers from all walks of life and we just see so much potential in this concept and its menu. It is simply outstanding chicken,” Rutkauskas said.

Franchise 82

Franchise Franchising Customer Experience Seasonal Menu 82

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Apicbase

FEBRUARY 6, 2023

At the same time, automated solutions free up employees for more valuable tasks – like preparing consistent food in record time. #3 Which type of consumer does the virtual brand attract? As a result, you can improve inventory accuracy, prevent stock issues like stock-outs or excess stock, and save on operating costs.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

MAY 1, 2020

Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Restaurant Industry Consumer Perspectives. How consumers make dining decisions has changed substantially. Trust in restaurants remains high.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

DECEMBER 14, 2020

Whether it’s helping them adjust to evolving guidelines or uncovering additional sources of profit, we’re committed to staying right beside our operators through it all, helping them Make It." The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. Remember, data is only as good as what you do with it. Cost of Goods Sold (CoGS) What does CoGS mean?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Yelp Adds COVID-19 Help Features.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. tariffs on goods from China. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Of consumers surveyed, 75% reported skipping a long line is the top reason they would use Order for Pickup.

Mobile Ordering 103

Mobile Ordering Online Ordering Point of Sale POS 103

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., Grab-and-go salads and wraps, freshly-baked goods and more. NLRB Approves McDonald's Settlements.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. Preference for on-demand food that is accessible anywhere the consumer prefers will continue to increase and force brands to revolutionize.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. This one, fielded May 25-28, 2021 included 805 respondents and seems to be a good indicator of future behavior. That said, we are seeing some changes across consumer behaviors.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121

Modern Restaurant Management

AUGUST 19, 2020

The role of many employees may evolve from manual tasks to more human interaction. The ability to mine customer data and distill insights that drive loyalty, and perhaps more importantly trust, will become necessary as we emerge from the pandemic. SpeedLine Solutions CEO John deWolde. Andrew Glantz, Founder and CEO of GiftAMeal.

Kitchen Safety 223

Kitchen Safety Food Safety Loyalty Program Technology 223

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” ” Taco John’s Launches Aggressive Franchising Initiative. Taco John’s International Inc.

Franchise 109

Franchise Franchising Fast Casual Point of Sale 109

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Curbside pickup will also be searchable in the app so consumers can easily find these businesses. Yelp Virtual Services.

Guest Recovery 103

Guest Recovery Food Safety Loyalty Program Point of Sale 103

Modern Restaurant Management

JANUARY 31, 2020

The report measures local economic strength through business survival and consumer interest. ?According voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., According to researchers?, points in 2018.

2020 158

2020 Loyalty Program Point of Sale 2019 158