Remove Consumer Goods Remove Customer Service Remove Food Supply Remove Kitchen Safety
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Cleanliness and Hygiene: The Perfect Pairing for Restaurants

Modern Restaurant Management

Over the last few years, restaurants have been feeling the heat amid concerns about COVID-19, worker shortages and rising food prices. There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. Toilet clogs at your restaurant are a major deterrent for customers.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 215
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. The younger generations don’t just want great food, they expect memorable experiences.

2021 230
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Four Ways QSRs MUST Innovate to Outlast the Pandemic

Modern Restaurant Management

And yet, despite the high unemployment, Quick Service Restaurants are one of the few sectors still hiring in massive numbers. A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. Go All In on Digital Delivery.

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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. You need to be quick on your feet and be able to reinvent what you’re doing and be flexible.

2020 197
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2021: A Year of Strategic Questions for Restaurants 

Modern Restaurant Management

But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. We're spacing people.

2021 189