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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available.

2023 203
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MRM Franchise Feed: Currying Up Favor and Committed Taco

Modern Restaurant Management

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Taco Bell committed to making all consumer-facing packaging recyclable, compostable or reusable by 2025 worldwide. Hattie Marie's Looks to Franchising.

Franchise 136
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Coffee News Recap, 25 Nov: European dieticians believe coffee consumption has clear health benefits, PRF confirms multi-year sponsorship deals with MTPak Coffee and Ally Coffee & other stories

Perfect Daily Grind

Nespresso launches new home-compostable capsules. The Solar Cow initiative provides children in coffee-producing communities with solar-powered charging stations to improve their access to education. Luckin credits the turnaround to rising sales, continuous nationwide store expansion, and an increase in customers.

2022 166
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MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Modern Restaurant Management

“SOBEWFF® offers our students a professional development experience unlike any other,” said Michael Cheng, Interim Dean, Chaplin School of Hospitality & Tourism Management at FIU. Knowing this was for a good cause made the experience even sweeter. “We can’t wait to bring this back again.”

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. “We’re both humbled and lucky to support our amazing customers during this critical time. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS.