Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. The Solution: Create a training program. Learn more about tip pooling and how 7shifts can help.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. If your restaurant is a number one hit in your area, it may serve you well to open up the exact same concept elsewhere. Replicating an Existing Concept.

Management 370

Management Management Document Hiring 370

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Once established – do not sacrifice what you have invested the time in developing. [] FAILING TO INVEST IN TRAINING. Training ALWAYS pays back in dividends. This is what everyone pays attention to.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Ken Burgin

JULY 25, 2023

Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. This can help with balance and poise while serving. The fastest and driest wins!

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). You can train skills, but you can't change who someone is. So we've never learned how to train someone who's otherwise not nice to be nice. Leaders are there to serve their team.

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

MARCH 23, 2022

Since then, the brand has grown to 16 locations across Michigan, continuing to serve those beloved All-American classics. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. With 7shifts, communication between staff and their managers is simple.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Sling

DECEMBER 19, 2020

An effective restaurant training program is the driving force behind your business’s success. But how do you build a program that helps your employees make fewer mistakes, perform their job with greater competency, and serve your customers better? Restaurant Training Vs. Onboarding. Restaurant Training. Onboarding.

Training 78

Training Hiring Front of House Back of House 78

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. TRAINING: You can never train too much.

Employee Relations 382

Employee Relations Training Fine Dining Take-out 382

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

FEBRUARY 16, 2022

So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Inconsistent Communication Channels. With only so many hours in a day, communicating and managing the scheduling process can be a huge time vacuum. Consistent Channels of Communication. Understaffed, again.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Culinary Cues

MARCH 15, 2021

LACK OF COMMUNICATION WITH THE BUSINESSES THEY SERVE. If you teach in a live restaurant environment on your campus is it operated with five times as many cooks in training as would be possible in a real restaurant? PLAN BETTER –TRAIN HARDER. Make sure that it is clear and positive. LACK OF REALISM. CAFÉ Talks Podcast.

Education 539

Education Food Supply Training Communication 539

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . Now that the bars are back to normal, the need to train staff for COVID-appropriate behaviour has increased owing to the safety of customers and premium service quality. Correct Usage Of Protective Equipment .

Training 52

Training Bar Online Ordering Customer Service 52

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Culinary Cues

NOVEMBER 25, 2023

Hire attitude. [] TEACH AND TRAIN This is the chef’s primary job. Everything else falls into place if your staff are properly trained and as a result – confident in their abilities. [] EFFICIENCY WANES AFTER 10 HOUR SHIFTS It’s easy to abuse the most competent employees. Be the role model they hope you will be. DO THE RIGHT THING!

Seasonal Menu 353

Seasonal Menu Food Supply Training Presentation 353

7 Shifts

NOVEMBER 23, 2023

With a bit of legwork, you can smoothly change providers to one that serves your restaurant better—without you and your staff losing your cool. User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback.

Download 222

Download Employee Relations Demo Customer Service 222

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction.

Tip Distribution 222

Tip Distribution Document Hiring Training 222

Sling

NOVEMBER 21, 2022

Running a diversity and inclusion training program may be the answer. Engaging your team in this way can help them get to know one another better and lead to a sense of group cohesion that can serve them well when the job gets difficult. Diversity and inclusion training programs. Diversity and inclusion training activities.

Training 78

Training Certification Online Ordering Article 78

7 Shifts

APRIL 3, 2023

By Hassel Aviles, Executive Director of Not 9 to 5 and Jasmin Parks-Papadopoulus, Head of Community at CHOW. Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges.

Food Safety 195

Food Safety Education Communication Hospitality 195

Culinary Cues

DECEMBER 5, 2023

This is where cooks earn their swagger and success is drawn from the number of covers served, the number of mistakes made, and the beauty of the plate. This is “camp adrenaline” – where the action lives and where young cooks get their sea legs. It takes time and patience to earn and be ready for this role – second in command to the chef.

Kitchen Safety 366

Kitchen Safety Food Safety Back of House Front of House 366

7 Shifts

JUNE 29, 2022

They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. A consistent menu ensures standard serving across locations. Communication Blasts. 7shifts mobile restaurant communication tool. Menu Consistency.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Perfect Daily Grind

AUGUST 20, 2019

The list of things you need to train your baristas on is long. A well-trained barista will help your coffee shop run smoother and put smiles on the faces of your customers. So, how long should it really take your new staff members to become fully trained baristas? Internal team training at the Supracafé office in Madrid.

Training 101

Training Customer Service Food Safety Customer Experience 101

Modern Restaurant Management

OCTOBER 14, 2022

Communicate Clearly. For this to happen, there needs to clear, consistent communication between various parties. Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders.

Allergens 186

Allergens Kitchen Safety Front of House Food Safety 186

Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. PLAN BETTER – TRAIN HARDER. Those who do not understand marketing are playing a guessing game. Harvest America Ventures, LLC.

Customer Experience 367

Customer Experience Café Training Hospitality 367

Culinary Cues

NOVEMBER 20, 2020

Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed. The purpose of colleges is to teach, prepare, train and connect students with the rest of their lives. PLAN BETTER – TRAIN HARDER. The question is – are they willing to change? Harvest America Ventures, LLC.

Social Media 497

Social Media Education Email Marketing Healthcare 497

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Communicate Company Goals and Values. Provide Ongoing Career Development or Training. Another key strategy is talent management.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. For example, extra help might be needed to prepare, deliver, and serve catering.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

NOVEMBER 8, 2023

Food safety The Colorado Department of Public Health and Environment regulates how restaurant employees must handle the food they prepare and serve. Anyone 18 years old and older can serve alcohol—but 18-year-olds can only pour and serve under the supervision of someone 21 or older.

Restaurant Law 222

Restaurant Law Food Safety Employee Relations Article 222

Modern Restaurant Management

MARCH 6, 2023

When these procedures are regularly followed, QSRs have the ability to automate additional operational processes, improving employee productivity and ultimately better serving customers. In an industry known for having a high turnover rate and being a fast-paced environment, proper employee training and education is essential.

Audits 183

Audits Kitchen Safety Mobile Ordering Customer Experience 183