Embrace the Suck

FEBRUARY 12, 2020

It’s the solutions to how you deal with those problems that are the great divide between those that struggle, from those that thrive to the rare few that drive their market. Your goal should always be to dominate your market. You’re not marketing enough. Communication is key if you want to build a badass culture.

Coaching 330

Coaching Email Marketing Communication Workshop 330

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. Plan for Gaps in Your Budget.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Communicate what matters to potential restaurant employees.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Modern Restaurant Management

APRIL 11, 2022

Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. QR codes are not new, but they are a bit newer to mainstream use.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 430

Hotels Point of Sale Cash Management Training 430

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. Actively recruiting talent must be a top priority when hiring in the coming year! It must be communicated constantly.

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.

Hiring 188

Hiring Recruiting Restaurant Law Customer Experience 188

Modern Restaurant Management

DECEMBER 29, 2023

It will continue to be a rapidly evolving area for growth for players who understand the game, but like all investments, will likely be subject to market conditions. As we step into 2024, my prediction is that the spotlight will fall squarely on retaining top talent, focusing on recruitment, onboarding and ongoing training.

2024 123

2024 2040 2023 2013 123

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises. Communicate your culture. Where possible, look to automate common, repetitive tasks.

Hiring 98

Hiring Recruiting Customer Experience Document 98

Modern Restaurant Management

APRIL 11, 2022

In addition to cost considerations, efforts to structure these types of benefits are complicated by compliance requirements and the challenge of communicating and promoting a positive employee experience. Consider being a leader in this space rather than a follower, it might just help with recruitment and retention too.

Communication 191

Communication Restaurant Law Uniforms Customer Experience 191

Ken Burgin

MAY 9, 2022

We also discussed changes in managing people – recruitment, retention, mental health, skill development, culture and productivity. This then led onto marketing, customer communication, loyalty and social media – it was a very stimulating conversation!

Leadership 96

Leadership Innovation Hospitality Management 96

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 21, 2023

For many craft beverage brands, the local brewery taproom (providing daily “market research”) is incentivizing creators to “create again" emphasizing local ingredients and unique blends (across al l ABV's while also developing beyond-beer options.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Technology also helps bridge communication between restaurant management and staff. Food safety and restaurant cleanliness. Staff Management.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. QR codes are not new, but they are a bit newer to mainstream use.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Lavu

SEPTEMBER 29, 2023

Regularly reviewing and adjusting your compensation and benefits packages to align with market trends is crucial. Encourage open communication and provide frequent feedback and recognition for outstanding performance. Ensure that your recruitment and selection processes are efficient and thorough.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. The COVID-19 pandemic transformed the restaurant labor market at lightning speed. The source of the labor shortage is being heavily debated, but most experts are linking it to many different factors pressuring the labor market at the same time.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Is it community? So what do we mean by culture? And what does it mean to have a great one? What do you value?

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Restaurant365

SEPTEMBER 16, 2021

To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. It empowers restaurant owners to send highly targeted marketing messages. A digital scheduler can help you communicate clearly with employees about their shifts. These mobile-friendly tools can usually handle time off and shift swap requests, on-call lists, and other types of scheduling communications.

Technology 147

Technology Front of House Back of House Online Ordering 147

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. easy to edit.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

The Restaurant Times

MARCH 13, 2023

Okay, not a complete language per se, but some code words that make communication easier. However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Enable direct communication.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant365

SEPTEMBER 17, 2021

Make sure to communicate that this isn’t just another job responsibility that you are attaching onto their roles. If you can communicate to employees that this is a long-term investment in their industry knowledge, you may find that they are more likely to stick around for the long term. Hire with retention in mind.

Hiring 78

Hiring Recruiting Training Communication 78

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Restaurant365

MAY 13, 2020

As the restaurant industry emerges from the effects of COVID-19, the restaurant labor market is much more volatile than usual. However, when restrictions ease and the economy picks back up, the labor market is likely to rebound, and employers will once again face high employee turnover rates. Cost savings of employee retention.

Technology 88

Technology Hiring Communication Tip Distribution 88

The Restaurant Times

JANUARY 28, 2022

It is still difficult to operate in this market, both for new and established businesses alike. Many quick-service restaurants (QSRs) have seen explosive growth, thanks to a well-thought-out menu, theme, branding, and marketing strategy. . Recruitment and Retention . Branding and Marketing . Concept and Location .

Recruiting 52

Recruiting Customer Service Hiring Seating 52

The Rail

NOVEMBER 22, 2023

Producing marketing content around how you source fresh food locally to both boost the local economy and ensure customers can get nutritional value at a reasonable price. Some ways to adopt this into your new brand include: Recruit a more diverse staff. What type of “voice” do you want your marketing text to take?

Fine Dining 52

Fine Dining Consumer Goods Social Media Recycling 52

Modern Restaurant Management

AUGUST 12, 2022

However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Communication and transparency. Offering on-demand pay can give you an advantage over the competition, especially in such a tight job market. Add a tech solution.

Restaurant Law 197

Restaurant Law Small Business Hiring Communication 197

ExactHire - Restaurants

FEBRUARY 4, 2020

Even when it’s an “employer’s job market,” filling open positions is a difficult, often times unpredictable, challenge. Today’s tight job market adds more difficulty to this challenge, as most job seekers have multiple job options. Let’s face it, hiring in the restaurant and hospitality industry is never really easy.

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. Customizable communication (e.g.,

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Goliath Consulting

MARCH 19, 2021

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As Employees who are disgruntled by poor management are likely to leave their jobs, including their top talents, and that’s why operators must communicate openly with their staff.

Recruiting 78

Recruiting Small Business Magazine Hiring 78