Modern Restaurant Management

JUNE 3, 2025

Social responsibility is becoming more important as well, so sharing your restaurant’s sustainability efforts or community involvement can attract customers who value ethical practices. For single-unit or independent restaurants, word-of-mouth and local community engagement often offer the best return on investment.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

MARCH 3, 2025

All that said, bringing a brand to life requires a partnership with open lines of communication. Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. There’s also a bigger focus today on guest engagement and community than ever before.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

MAY 30, 2025

They also adapted how they reach their customers by investing in restaurant and Instagram marketing, working with local influencers, and running targeted advertisements. Social media is perfect for this and can be helpful for responding to customer comments, doing live videos, or sending direct support messages.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

JUNE 6, 2025

In many ways, the cuisine influences the restaurant’s style, tone, and aesthetic, which you can highlight in videos. There are many ways you can encourage UGC from your diners, such as posing a challenge on social media to prompt guests to post reviews. Don’t forget about events, either.

Marketing 221

Marketing SEO Influencer Events 221

ChowNow

FEBRUARY 28, 2025

Reviews are social currency, and they do more than just build trust with potential customersthey also signal to Google that people are visiting and engaging with your restaurant. Plus, reviews give curious guests insight into what kind of experience they can expect, influencing their decision to place an order.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

DECEMBER 31, 2024

Elevated Snacking Redefining snacking with creative flair and global influence, tapas and shareable boards will evolve in new directions such as Middle Eastern-inspired mezze platters, top photo. Check out some of the insights driven by the social response below: Gen Z says ranch is overrated, but there’s a catch.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

ChowNow

APRIL 4, 2025

What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews. Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media.

Management 195

Management Management Social Media Online Ordering 195

The Rail

MARCH 25, 2025

Use Social Media to Announce Your Restaurant's Move Social media is one of the most effective platforms to announce the relocation of your restaurant. These messages can be shared on social media as part of your moves storytelling. This includes those who may not be active on social media.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

EATER

MARCH 27, 2025

The Vox Media Insights and Research team surveyed over 2,000 U.S. Here are some key takeaways: Each generation discovers and researches restaurants differently, with younger generations relying more on online review platforms and social media. adults in February 2025 representing the U.S.

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. This clarity also lets you communicate confidently with your team and customers, helping them buy into your vision for your restaurants future. Lower rent? More foot traffic? Transparency builds trust.

License 130

License Uniforms Social Media Customer Experience 130

EATER

APRIL 8, 2025

Sometimes their solutions can be colonial see the rise in homesteading on social media and its colonial background and practice and sometimes they can be liberatory. Sometimes those solutions are communal, and sometimes theyre isolationist. You communicated with people. But life felt more comfortable then.

Training 273

Training Food Travel Social Media 273

Perfect Daily Grind

JUNE 15, 2025

I spoke with Ross Hindle, the Group COO of PDG Media , to find out which strategies work best. As third wave and specialty coffee proliferated in the late 2000s, the way that coffee brands communicated with their customers changed significantly. You may also like our article on how digital marketing has evolved in the coffee industry.

Marketing 150

Marketing Email Marketing Social Media SEO 150

The Restaurant Group

DECEMBER 1, 2024

Think of it as setting the stage for an unforgettable show: Tease on Social Media – Share sneak peeks, ingredient highlights, or behind-the-scenes photos. Communicate expectations to avoid confusion. Media Events – Invite journalists and bloggers to spread the word. Use social media to monitor mentions and reviews.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

ChowNow

FEBRUARY 12, 2025

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

ChowNow

APRIL 25, 2025

With a restaurant email list, operators have a direct line of communication with guests that cant be blocked by third-party platforms that hide your customer data or social media algorithms that no one really understands. So why does it work?

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

The Rail

DECEMBER 2, 2024

Social media login for easy access. In-app communication with customers or the admin panel. Utilize targeted social media ads to reach a broader audience, focusing on demographics that match your restaurant’s clientele. Forge partnerships with local food influencers to create authentic buzz and attract new users.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

APRIL 25, 2025

Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. These design elements should communicate your bands personality at a glance. Think of it as your restaurants personality in words.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. Gen-Z is shaping luxury discovery: 64 percent seek limited brand collabs, and 57 percent rely on influencers or celebrities for product finds. Content for social media continues to be king.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

The Rail

JUNE 11, 2025

Regular check-ins, mentorship, and open communication can help new employees feel invested from day one. Create buzz on social media with behind-the-scenes content, construction updates, and soft opening invitations. Partner with local influencers and consider hosting a grand opening event. You’re becoming a brand.

Management 147

Management Management Equipment Hiring 147

Perfect Daily Grind

JULY 1, 2025

These figures have sparked debate across social media and news commentary, often framed as a direct result of coffee becoming more expensive to source. The reality is far more complex, and unless coffee businesses are willing to discuss the many factors influencing their prices, they risk alienating the very customers they rely on.

Pricing 93

Pricing Operations Café Consumer Goods 93

Lavu

APRIL 4, 2025

Choose Channels : Deliver personalized messages via email, SMS, social media, or in-app notifications. ” – Neil Patel, Digital Marketing Expert Choosing the Right Communication Channels for Personalized Restaurant Marketing The way you deliver your message matters just as much as the message itself.

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

The Restaurant Group

JUNE 7, 2025

The Power of Visuals in the Restaurant Industry Why Images Matter Appealing food images dramatically influence customer choices. Visuals are essential for marketing and social media engagement. For instance, adding fresh herbs or steam effects can communicate freshness and warmth.

Food 78

Food Social Media Tip Distribution Customer Experience 78

EATER

NOVEMBER 5, 2024

What started as a blog in 2006 expanded its social media presence a decade later. The idea of creating my own online presence to celebrate Martha’s talent and influence came from a conversation with John Small, the creator of SaveMartha.com. How do you think Martha keeps herself a part of the conversation?

2001 144

2001 2010 Magazine 2006 144

SpotOn

JULY 25, 2025

  The need for accurate foresight has only become more necessary with Allmine’s rising social media prominence. She works with local influencers and spends time crafting email newsletters for which she’s been stopped more than once at her local Trader Joe’s.  Pavel is savvy.

Front of House 52

Front of House Point of Sale Hotels Hospitality 52

Restaurant Engine

JUNE 14, 2025

Key elements include: Logo: Make it simple, recognizable, and scalable across media. Digital branding: Make sure your website, social media profiles, and ads match the new branding. Step #6: Plan a Strategic Rollout Timing and communication are key to a successful rebrand. Menu design: Matches the new visual direction.

Social Media 59

Social Media Email Marketing Website Management Uniforms 59

Modern Restaurant Management

NOVEMBER 1, 2024

The Influence of Reviews HungerRush™ revealed how restaurant reviews significantly influence where people choose to eat. Though takeout is popular, dining out has its own allure, especially for social occasions. Customers regularly report inattentive staff, unprofessional communication, incorrect orders and rude managers.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Indoor Media

JULY 17, 2024

On top of it, the real estate market is also highly influenced by various factors such as economic conditions, demographics, interest rates, and government policies, making it a highly dynamic marketplace. Social Media Your social media account is the direct point of contact between you and your target audience.

Marketing 78

Marketing Advertising Social Media Customer Service 78

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 They’re naturally eager adopters of emerging communication platforms. billion in spending by others.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

NOVEMBER 29, 2023

This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. Responding to customer feedback on social media, offering personalized experiences and creating original events are all PR strategies for building an engaged customer base.

Social Media 493

Social Media Employee Relations Food Safety Customer Service 493

Modern Restaurant Management

OCTOBER 1, 2022

Communicate with Customers on Social Media. Meet your guests on social media. Promoting a business on social media is as easy as taking a photo of your meals and clicking the “Share” button. Such content showcases the brand favorably and works as social proof.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising.

2024 520

2024 Social Media Customer Experience Events 520

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Modern Restaurant Management

JANUARY 28, 2022

You can’t communicate your brand to your customers if you don’t know what your brand represents. Use Social Media to Promote Your Business. Ghost kitchens are a modern concept, so using modern promotional techniques like social media makes sense. You want to establish a community for your customers.

Social Media 528

Social Media Small Business Advertising Food Order 528

Modern Restaurant Management

AUGUST 8, 2022

However, as a restaurant operator provides free WiFi service to customers they can go beyond “marketing” and leverages technology to not only capture valuable customer information but as the critical first step for powerful messaging, communication and relationship-building. Drive Organic Social Media.

Social Media 468

Social Media Loyalty Program Email Marketing Point of Sale 468

Modern Restaurant Management

AUGUST 3, 2021

That means the digital experience is of the utmost importance as more consumers are accustomed to researching online, reading reviews and turning to social media for what’s new and hot in their area. Create and/or cultivate your social media presence as well. Build Social Proof. Keep it Fresh.

Customer Experience 539

Customer Experience Social Media Email Marketing Online Ordering 539