7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

AUGUST 27, 2021

Communicate clearly to guests what the policies are. Whether you're in a region where the government has set vaccination policies, or you are deciding your own as a business owner, communication is a key to successful implementation. Give your employees proper training. Add a banner to your website.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

7 Shifts

FEBRUARY 4, 2021

Communicating the new schedules was another logistical nightmare. Book found herself texting pictures of the staff schedule to employees day-in and day-out. “I Streamlining team communication Communication between teammates at a restaurant is something that can directly affect staff accountability and team culture.

Operations 370

Operations Book Communication Small Business 370

Open for Business

MARCH 23, 2023

They can be done by full-time employees, part-time staff, or freelancers. Here are some of the restaurant marketing roles you might consider adding to your team: Social media manager A social media manager is responsible for a restaurant’s social media strategy. Marketing is a booming field.

2023 78

2023 Marketing Social Media Email Marketing 78

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key. Check employee schedules to ensure plans match reality. Oversee incoming deliveries. Stock incoming inventory.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. Whether it is on social channels, more traditional media or with creative promotions brands have realized that FUN can be SERIOUS business.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

NOVEMBER 9, 2022

An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Restaurants often use social media to target users. Footer : share the links to your social profiles and website along with any legal disclaimers. Cost-effective and scalable. Limited menu dishes.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Post “reopening soon” social media messages and updated hours of operations to your online channels. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Related Read: 10 Benefits of Having a Customer Loyalty Program in Restaurant. Announce on Social Media – Let people know what you are offering.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Bingage

APRIL 5, 2020

Related Read: Factors that impact a restaurant success. Related Read: Important Restaurant industry stats (updated). Communicate efficiently. Communicate with your customers during the crisis time. Communicate what changes you are doing amidst Coronavirus crisis. Use Social media proactively.

Marketing 95

Marketing Social Media Employee Relations Email Marketing 95

Sling

JULY 31, 2023

Will it save me and my employees time? 1) Sling Sling is an all-in-one platform for staying on top of everything related to employee scheduling, time tracking, and communication. Sling also has a time clock function to accurately track employee hours. Will it make customers more likely to come back?

2023 78

2023 Bar Management Management 78

Modern Restaurant Management

DECEMBER 30, 2020

Restaurants that have customer lists can and should offer email communications (i.e., This can include hours changes or COVID-related protocols, information about how the business is doing and promotions or discounts, which can be shared “virally” to generate new or repeat business. Existing Customer Engagement is Critical.

Loyalty Program 203

Loyalty Program Email Marketing Online Ordering Employee Relations 203

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. Add a direct delivery link to all your social media profiles and display it on your website loud and proud. 7shifts' data has seen a 243% growth in delivery-related roles (i.e. Add a link to all of your social media profile.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology.

2023 120

2023 2024 Insurance Employee Relations 120

QSR Automations

APRIL 29, 2024

ConnectSmart® Host gives restaurant hosts the tools they need to simplify the waitlists and the reservation process, which in turn, keeps everyone updated in real-time by communicating instantly with servers. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. 5 Tips for Reducing Diner Tension & Increasing Employee Retention.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key. Check employee schedules to ensure plans match reality. Oversee incoming deliveries. Stock incoming inventory.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 192

Kitchen Safety Food Safety Cash Management Food Supply 192

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Sling

NOVEMBER 24, 2021

1) Build Buzz With Social Media. Social media is one of the best ways to reach a large audience for your grand opening. Spread the word via mainstays like Twitter, Facebook, Pinterest, and Snapchat, but don’t forget local social media apps as well. 5) Don’t Neglect Traditional Media Channels.

Small Business 148

Small Business Social Media Advertising Events 148

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. Restaurant Group.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

OCTOBER 4, 2023

However, when hiring teams need to fill multiple positions rapidly, it becomes challenging to provide each candidate with a positive experience and effectively communicate the organization’s values and culture. Use social media platforms like LinkedIn, Facebook, and Twitter to extend your reach and tap into passive job seekers.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. The franchisees were community forward as well. Each Friday, L&L’s social media platforms showcase Acts of Aloha. there has been a positive side. "We've

Franchise 120

Franchise Franchising Leadership Food Safety 120

Next Restaurants

JANUARY 27, 2021

Communicating online and making sure your patrons know your hours, offers, policies, procedures and more can keep things going strong even if you’re only offering takeout orders. The health and safety of both your employees and your customers have taken center stage. You have new cleaning procedures, distancing rules, and more.

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Related Read: 10 Benefits of Having a Customer Loyalty Program in Restaurant. Announce on Social Media – Let people know what you are offering.

Marketing 52

Marketing Loyalty Program Social Media Seasonal Menu 52

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Related Posts. read more.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. Since managing and reviewing your job postings across several platforms might prove to be more time-consuming than what you’d prefer, consider using an applicant tracking solution that automatically cross posts your job listings across various job boards and social media channels.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Black Box Intelligence

NOVEMBER 1, 2021

Online review sites and social media make it easy for guests to broadcast their opinions – good or bad – to anyone who’ll listen. Currently, many of the complaints we see are driven by issues related to staffing shortages. Proactive monitoring of reviews and social media is essential to restaurant reputation management.

Management 96

Management Management Social Media Customer Service 96

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Future Food

FEBRUARY 25, 2020

The everyday trading lesson is for restauranteurs and F&B operators to boost the sustainability of the business with active, customised and well communicated promotions, offers and experiences, expanding the target market base to create a more sustainable revenue base. Image via News.qq). food matching with gin/wine/beer) 2.

Sustainability 88

Sustainability Social Media Communication Customer Experience 88

Restaurant365

JULY 24, 2020

In your dine-in location, you’re limited by a finite occupancy, which has been further reduced by social distancing guidelines. Choosing between in-house delivery, third-party delivery apps or a combination requires an understanding of related costs. That may alleviate the fears for many of your potential employees.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Hot Schedules

MARCH 26, 2020

Communicate. Encourage social sharing to drive engagement with your brand. If you don’t have delivery infrastructure in place already, leveraging your social media and email presence can help. If you don’t have delivery infrastructure in place already, leveraging your social media and email presence can help.

Inventory 97

Inventory Management Management Social Media 97

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78