Communication Employee Relations Kitchen Safety Loyalty Program 
Modern Restaurant Management
JANUARY 8, 2024
Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.
Modern Restaurant Management
JANUARY 3, 2024
Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Restaurants are recognizing the power of genuine connection and involvement with their communities. – Joe Hand Jr.,
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Modern Restaurant Management
DECEMBER 28, 2020
A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Jonathan Morse CEO & Co-founder of Tripleseat.
7 Shifts
MARCH 27, 2020
Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? We’ll talk about this more later on.
Modern Restaurant Management
DECEMBER 16, 2021
Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.
Modern Restaurant Management
DECEMBER 21, 2020
We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.
Modern Restaurant Management
SEPTEMBER 15, 2021
In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.
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