Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Lavu

DECEMBER 12, 2022

For example, an iPad point-of-sale system can track employee shifts and schedule like a legacy point-of-sale system, but also allow those schedules to be updated from multiple terminals and locations in real-time. Take Orders Does your business need a quick way to record customer orders with little effort?

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Cheetah

APRIL 10, 2020

Read on to learn about the latest restaurant tech trends taking over everything from scheduling to inventory management. It’s free for up to 10 employees! Automated order flow. Everything can be automated, from communication between restaurant customers and the restaurant kitchen to orders from the kitchen to key suppliers.

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. Other restaurants with order counters must implement different ways to practice social distancing between customers and staff. .

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Modern Restaurant Management

JANUARY 3, 2024

This includes investing in digital systems that integrate and communicate with one another as well as deploying Guest Data Platforms that can turn actionable data into real-time decisions. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Hot Schedules

MAY 25, 2021

My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. Favourite part of working with Fourth: As a newly hired employee, what motivated me to join and still keeps me excited is: Working on one of the biggest and most complex products within Fourth’s portfolio.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Mismanagement of any of the details of restaurant operations—from shift schedules to inventory tracking to food costs—can cause a restaurant’s downfall. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. During peak service, they don’t have to wait to get their orders in the queue.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming the rising cost of food. As the rising food cost trend continues, it’s time to tighten your inventory control. Automate manual restaurant inventory processes. Your team must still take manual inventory by hand to account for spoilage, improper portioning, and waste.

Inventory 15

Inventory Management Management Food 15

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Lavu

MARCH 11, 2020

Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss. Some of the elements to put into considerations include: Deciding between a legacy system and a mobile system.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Focus POS

JUNE 27, 2019

In order to foster a loyal customer base, you need a combination of great food and top-notch customer service. Make sure you clearly define your standards for both, and communicate them to your employees. The right solution can provide better order accuracy, improve employee communication, and increase speed of service.

Management 121

Management Management Franchise Franchising 121

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. It’s an open secret but cloud kitchens are as much about tech as they are about food.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Miami-based Drive Kindness, a new home meal delivery solution, partnered with Olo to enable fully integrated home meal delivery ordering through Olo’s Dispatch platform.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

The Restaurant Times

NOVEMBER 11, 2021

Mobile applications, artificial intelligence, analytics, smart gadgets, and other technology developers have turned their attention to the restaurant business. Employees can be rostered for shifts according to their availability and shift needs. The food industry is a rapidly growing and evolving industry. This is not surprising.

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

The Restaurant Times

JUNE 4, 2020

Manage Orders Centrally . The entire cloud kitchen business depends heavily on receiving orders from the customers through online channels such as websites, apps, third party food aggregators, call center panels, and social media. Cloud kitchens often face a problem while managing orders manually.

Website Management 80

Website Management Mobile Ordering Online Ordering Food Order 80

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Additionally, starting January 1, 2020, all nationwide company employees can become eligible to receive at least 24 hours of paid sick time per calendar year.

Franchise 107

Franchise Franchising Fast Casual Leadership 107

Modern Restaurant Management

FEBRUARY 1, 2021

Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. ” Traffic Drop.

2021 117

2021 Point of Sale Guest Recovery Travel 117

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 121

2021 Loyalty Program Mobile Ordering Consumer Goods 121