Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão. .

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

7 Shifts

JULY 31, 2020

With real-time labor costs available on the free manager’s mobile app, they knew exactly when they needed to call in extra hands, or cut someone for the night, in order to keep their labor costs in check. Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team.

Management 370

Management Management Document Communication 370

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Sling

FEBRUARY 3, 2022

Use this information to plan shifts that provide the right number of employees for the traffic in your store. 2) Combine Full-Time And Part-Time Employees. Sometimes, creating the best retail schedule for your business means scheduling a mix of full-time and part-time employees. Don’t restrict yourself to analyzing daily data.

Retail 146

Retail Employee Relations Communication Document 146

Hot Schedules

APRIL 24, 2020

Communication best practices that can help you stay connected to your team, regardless of their employment status. A staggering eight million restaurant employees are out of work as of April 15. Sixty-seven percent of restaurants furloughed their employees and 22% conducted layoffs. Related Posts. read more.

Kitchen Safety 88

Kitchen Safety Mobile Ordering Employee Relations Email Marketing 88

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Extra side, desert, take-home dressing, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

JANUARY 3, 2024

This includes investing in digital systems that integrate and communicate with one another as well as deploying Guest Data Platforms that can turn actionable data into real-time decisions. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. Other restaurants with order counters must implement different ways to practice social distancing between customers and staff. .

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

Lavu

DECEMBER 12, 2022

For example, an iPad point-of-sale system can track employee shifts and schedule like a legacy point-of-sale system, but also allow those schedules to be updated from multiple terminals and locations in real-time. Take Orders Does your business need a quick way to record customer orders with little effort?

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Sling

NOVEMBER 18, 2020

Every business needs time clock rules for hourly employees. In this article, the workforce management experts at Sling tell you everything you need to know about time clock rules for hourly employees so you can keep your team happy, satisfy all federal government mandates, and streamline the time-tracking and payroll processes.

Management 78

Management Management Employee Relations Mobile Ordering 78

The Restaurant Times

MARCH 13, 2023

Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Okay, not a complete language per se, but some code words that make communication easier. They supervise other chefs, create menus, and handle food order costs. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

Management 52

Management Management Online Ordering Loyalty Program 52

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. It was very exhausting.”

Back of House 138

Back of House Employee Relations Delivery Mobile Ordering 138

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Cheetah

APRIL 10, 2020

It’s free for up to 10 employees! Automated order flow. Everything can be automated, from communication between restaurant customers and the restaurant kitchen to orders from the kitchen to key suppliers. Cheetah Mobile App. Best of all? Always be in control of your scheduling – 7shifts.

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Forecast to order correctly.

Inventory 138

Inventory Management Management Point of Sale 138

Sling

DECEMBER 3, 2021

At the most basic, payroll reports are documents (hard copy and digital) in which you conduct calculations with regard to: Wages paid to employees. Really, you can create payroll reports to give you insight on any aspect of your employees’ labor, including: Hours worked. Federal income taxes withheld. Medicare taxes. Reported tips.

Management 146

Management Management Tip Distribution Employee Relations 146

Hot Schedules

MAY 25, 2021

My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. Favourite part of working with Fourth: As a newly hired employee, what motivated me to join and still keeps me excited is: Working on one of the biggest and most complex products within Fourth’s portfolio.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Aaron Allen & Associates

OCTOBER 4, 2022

per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 Some questions to ask when beginning to set the baselines include: What are sales per employee? What are employee turnover and retention rates? In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices. More about this later.).

Inventory 148

Inventory Pricing Management Management 148

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. During peak service, they don’t have to wait to get their orders in the queue.

POS 40

POS Bar Brewery Customer Service 40

Perfect Daily Grind

AUGUST 11, 2019

Perhaps you’re entering as a potential employee with your CV in hand. But if you don’t have experience with disabilities, impairments, or mobility issues, it’s easy to overlook some features of your coffee shop that can make it unsafe or an unwelcome space for some customers. What do you think about when you enter a coffee shop?

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Hot Schedules

AUGUST 12, 2019

Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Arranging childcare, scheduling transportation, attending school or second jobs, or caring for family members…there are many things hourly restaurant employees juggle outside of work. Technology to rescue! Improve Scheduling Accuracy.

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60