Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. What Makes Hospitality So Vital to the Dining Experience?

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

JULY 6, 2023

Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. However, as the clock strikes 6 p.m.

Seating 178

Seating Innovation Marketing Loyalty Program 178

Squirrel Systems

OCTOBER 2, 2023

This is because one of the downfalls of a multichannel approach is that the various communication tools are isolated. Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Returning guests don’t want to be treated as if they were a new customer.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. By incorporating various elements that simplify and enhance the dining experience, your business can attract more diners and establish a solid reputation.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Mad Mobile

FEBRUARY 5, 2024

43% of operators choose POS systems like tablets for functionality There are so many ways that tablets enhance restaurant workflows : Place orders instantly: No more rushing back and forth from kitchen to dining room. Their compact size allows more freedom of movement in crowded dining rooms. Should I switch to restaurant tablets?

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Restaurants are recognizing the power of genuine connection and involvement with their communities. Read the first part, here.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Mad Mobile

FEBRUARY 22, 2024

Available restaurant technology is already reshaping the way your guests experience dining in 2024. The challenges of yesterday’s dining experience: A recipe for frustration Remember the days of paper menus, harried servers, and the agonizing wait for your food? 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Clover - Restaurants

MAY 3, 2024

A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. An estimated 3,000 people in the U.S. die each year due to foodborne illness.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Just over one in five (21 percent) want restaurants to perform on-site health screenings.

2020 184

2020 Food Safety Hotels Dine-in 184

24/7 Waiter

SEPTEMBER 21, 2023

Your restaurant’s success relies on good communication and great service. What do you remember most about dining with us? Making accommodations for certain dietary restrictions can be a compromise if you find it difficult to offer every option. Details help new customers learn about your products and create intrigue.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

EATER

JULY 21, 2022

While the descriptive menus of the late 20th century aimed to give guests all the information they would need to feel in charge of their personal dining experience, the businesses that chose to eschew descriptions put more control in the chef’s hands. Menus represent the changing values of the restaurant industry.

Menu 99

Menu Dietary Restrictions White Paper Seasonal Menu 99

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent).

Travel 96

Travel Food Hotels Loyalty Program 96

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. Part of turning a profit in your restaurant means effectively managing your tables. You should know the layout of your restaurant and determine how to seat people in an efficient manner. However, this is easier said than done.

Management 112

Management Management Seating POS 112

The Restaurant Times

NOVEMBER 17, 2021

Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. They first emerged some years before the pandemic. Restaurant Website .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019 103

2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The documentary is available on-demand exclusively on Hulu.

Allergens 118

Allergens Kitchen Safety Guest Recovery Customer Service 118

Modern Restaurant Management

JUNE 19, 2020

Consumers are able to find the new COVID – 19 section on business pages across all categories, which will include new features such as: Updated Services : Businesses can now share if they offer dine-in service, in-person visits or virtual service offerings. PPP Forgiveness Links and EZ App.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Modern Restaurant Management

OCTOBER 8, 2020

New backend advancements to ChefUI, Miso Robotics’ proprietary software, assist kitchen workers with operational interactions and workflows through an easy to navigate dashboard view of the web-based application displayed on a 15.6” ” touchscreen monitor mounted on the ROAR system.?. ” Robotic Barista.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Modern Restaurant Management

FEBRUARY 6, 2020

We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Heads North.

Franchise 126

Franchise Franchising Fast Casual Customer Experience 126

ChowNow

SEPTEMBER 13, 2019

Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. Because of this, you need to ensure that your menu is strategically organized and worded to both communicate what makes your restaurant unique and maximize revenue.

Menu 111

Menu Online Ordering Seasonal Menu Dietary Restrictions 111