The Food Corridor

APRIL 21, 2021

In support of local farmers and producers who have been affected by lockdowns and consumer fear, Cleveland Central Kitchen relaunched its Love Local Collective program in March 2021. . Sounds like a win-win for the locals and for anyone looking for a good feed in Downtown San Fran. Live Local Collective. Spice Kitchen.

Food 98

Food Coaching Food Truck Website Management 98

Apicbase

MARCH 17, 2023

There is good and bad news. High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. The good news, there are new recipes that could potentially work even better. On a logistical level, technology enables customers to order and pay remotely and track their delivery.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 183

Webinar Mobile Ordering Loyalty Program Online Ordering 183

Crunchtime

FEBRUARY 21, 2022

Having a team that is equipped with leadership skills like communication, teamwork, and professionalism results in better guest service across the board. But creating a good management development program is time-consuming, right? It doesn’t have to be.

Leadership 78

Leadership Employee Relations Training Coaching 78

Rocket Fuel

DECEMBER 9, 2022

Speed of service (SoS) may be one of the most important metrics your QSR restaurants track—Its influence on other facets of your business is undeniable. Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning.

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of service (SoS) may be one of the most important metrics your QSR restaurants track—Its influence on other facets of your business is undeniable. Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Ken Burgin

AUGUST 1, 2023

Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. It’s peak time, and a queue of hungry customers is out the door. Your regular customers love these dishes, and you want to satisfy them.

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 173

Webinar Loyalty Program Online Ordering Social Media 173

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Consumer expectations Over the last several years, there’s been mass adoption of cloud-based and app-based ordering in restaurants. One of the biggest drivers behind this shift is consumer behavior.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Sling

OCTOBER 9, 2020

Done right, it’s a once- or twice-a-week activity that includes updates, coaching, and feedback that make it easier for you and your team members to identify and resolve any problems that might have developed since your last meeting. This may seem like a complicated and time-consuming process.

Management 78

Management Management Communication Coaching 78

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. We couldn’t think of anyone better than Tebow and his foundation to fulfill our dream of faithful community service.”

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

The Restaurant Coach University

MARCH 2, 2017

However, discounting is rarely an effective strategy for developing regular customers, and can even end up hurting your business. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. Why is that? Their price is tied to their reputation.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Rocket Fuel

DECEMBER 1, 2022

Restaurant owners and franchisees in years past could rely on quick service, clean dining rooms, and friendly staff to stay afloat, but the scene has changed dramatically over the last decade. A good online ordering system will allow customers to view the complete menu on the website and place an order through the same website.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments.

Food Truck 121

Food Truck Customer Service Customer Experience Front of House 121

Black Box Intelligence

MAY 25, 2021

And if you need more reasons to be hopeful, KFC is bringing back the “Finger Lickin’ Good” tagline after a year on pause. While the hypothesis sounds good in conversation, I’d argue a more troubling issue is at hand. Spend as much time learning about this audience as you do your customers. If only it were that easy.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Restaurant365

JANUARY 13, 2021

Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Review Cost of Goods Sold and Labor Reports Daily.

Management 78

Management Management Point of Sale Waste 78

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. FFH’s third program, Investment in Heroes, gives non-service members the chance to partner with a hero to become a franchise owner or invest in a hero as an operational partner.

Franchise 169

Franchise Franchising Loyalty Program 2022 169

Modern Restaurant Management

OCTOBER 21, 2019

Adoption of a plant-based lifestyle is sweeping the globe as people everywhere are becoming aware of the human health, environmental and ethical implications of consuming more plant-based products. quick service restaurants to offer plant-based breakfast, lunch and dinner options, top photo. " by CHLOE.'s With more than 4.5

Retail 74

Retail Consumer Goods Point of Sale Innovation 74

Restaurant Clicks

SEPTEMBER 17, 2021

If you’ve ever had to choose a restaurant to host a large dinner party at, then you know how stressful and time-consuming it can be to pick exactly the right one. After all, the whole point is making a good impression on your guests, right? View this post on Instagram A post shared by Coach Roach (@bjj_operator).

Dine-in 100

Dine-in Seating Reservations Events 100

Modern Restaurant Management

JANUARY 22, 2021

He is also a veteran entrepreneur and is a coach to many Fortune 500 companies. He also launched Fireteam Logistics LLC, an Ohio-based transport and delivery service, and recently partnered with Amazon Logistics. Good 2020 for Mountain Mike's. Hartman is a veteran, having served as a U.S. Army Officer. percent over 2019.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

NOVEMBER 19, 2020

Once finished, the whisky from the barrels was blended and filled back into the barrels to rest for an additional five weeks to allow the subtle nuances of the custom bourbon to properly integrate. "We've “Ever since COVID-19 hit, our customers have been asking for no-contact payment options.

Mobile Ordering 122

Mobile Ordering Kitchen Safety Online Ordering Coaching 122

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. Hoping to raise a record-breaking amount for charity this March, Jersey Mike’s Subs asks customers to eat a sub and help a local cause.

Coaching 139

Coaching Point of Sale Customer Experience Retail 139

EATER

OCTOBER 24, 2022

Immediately following the Corden story, service industry workers across the globe began sharing their own brushes with celebrity entitlement. Outside of the fact that everyone loves to hear about a good tantrum, our culture has decided that treating waitstaff badly is one of the lowest forms of bad behavior.

Coaching 102

Coaching Consumer Goods Customer Service Customer Experience 102

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

Restaurant365

JANUARY 13, 2021

Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. As you work to empower your managers, think about the process as more like a coach and make sure all your managers understand your approach. Review Cost of Goods Sold and Labor Reports Daily.

Management 15

Management Management Point of Sale Waste 15

Modern Restaurant Management

OCTOBER 31, 2019

They also analyzed how their national menu trends compared to the menus of their James Beard award-winning customers. Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. “The Juicey Awards are about honoring our passionate store owners. Grand Ave, Chicago, Illinois 60651.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116

Modern Restaurant Management

JANUARY 17, 2020

We are dedicated to our guests and by welcoming well-qualified franchisees who share our commitment to excellence into the Benihana family, we will be even better positioned to continue providing our guests with the outstanding food and service they have come to know and love!" Taco Bell's 2020 Commitments.

Franchise 110

Franchise Franchising Fast Casual Leadership 110

Modern Restaurant Management

MARCH 13, 2020

ICV’s ownership brings additional resources and skills that will enable us to grow the BWW brand and help enhance the customer experience.” Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. .

Franchise 118

Franchise Franchising Customer Experience Customer Service 118

Modern Restaurant Management

JUNE 8, 2020

The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. " Revention is HungerRush. .

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Yelp Virtual Services. Curbside pickup will also be searchable in the app so consumers can easily find these businesses.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104