Culinary Cues

MARCH 25, 2021

There is no greatness without a passion to be great – whether it’s the aspiration of an athlete or an artist, a scientist, a parent, business owner (or chef).”. Greatness is realized both in the moment and through strategic planning, but greatness is still greatness no matter how small or how lofty the task. Author unknown.

Communication 450

Communication Coaching Fine Dining Influencer 450

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. ” At The Cake Girl in Tampa , it is business as usual.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. They don't feel connected to the larger business. This can be as large as supporting a social mission or as small as a commitment to creating a great place to work.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Embrace the Suck

JANUARY 13, 2021

While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch. Now, before you say, “ But Coach, you are an anomaly and my situation is different.” While the food was getting rave reviews and the restaurant was slowly picking up more business.

Coaching 360

Coaching Back of House Front of House Take-out 360

Embrace the Suck

MAY 24, 2023

If your restaurant mirrors many others in your local scene, finding reliable staff is no small feat. Take the initiative, communicate, and show genuine interest in their capabilities. Join restaurants from across the globe that are mastering the art of working on their business, not just in it. It's astounding! Are they alive?

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. Over the last 12 years of being The Restaurant Coach™?,

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Try new communication channels Communication is critical in any annual benefits rollout. Keep it informative and fun.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Clover - Restaurants

JULY 11, 2024

Joining forces with other businesses helps allow owners to pool resources and create new ways to attract and delight customers. There are a host of potential benefits of small business collaboration–not just for each of the businesses involved, but also for the local community.

Small Business 52

Small Business Retail Customer Service Food Truck 52

Lavu

OCTOBER 13, 2023

Manage guest expectations: Educate customers about the average dining time in your establishment and provide estimated waits during busy periods. Transparent communication helps manage their expectations and reduces frustration. By leveraging this information, you can encourage repeat business and build loyalty among customers.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Gecko Hospitality

MARCH 10, 2023

Most employees are expecting an average score and a small raise. People Leave Because of Leaders and Managers Becoming a successful leader in hospitality management is no small feat. Coaching -This is not quite the same as mentorship, but has some of the same qualities. Costs for a leadership coach can vary.

Hospitality 98

Hospitality Leadership Coaching Seminar 98

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching.

Leadership 81

Leadership Coaching Sustainability Customer Experience 81

Modern Restaurant Management

DECEMBER 12, 2019

. "The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. ” Camille Chavez.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Restaurant365

APRIL 26, 2022

On top of that, nearly every restaurant in the industry is hiring at the same time, competing for the same small labor pool, and giving workers more employment options than ever. For many restaurant groups and businesses in general, there is an expectation that investments should show quick payoffs. Focus on training and development.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Add these 7 ingredients to your business and taste the difference. #1 For example, this continuous improvement involves identifying bottlenecks in your operation and eliminating them, improving communication, and automating repetitive tasks.

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Kounta

SEPTEMBER 2, 2019

From the coffee cart operator to the ritziest restaurant in town, every business owner in the hospitality industry has their own way of doing things. Traditionally, technology was really an administrative part of the business. People at Kounta absolutely love helping our customers keep their businesses running smoothly.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

Black Box Intelligence

MAY 26, 2021

Both small and large brands alike quickly made the pivot to keep their business afloat amid so much doubt. Restaurants that had never even considered To-Go found a way to pull it off, and small local favorites found a way to invest in digital and delivery. How it’s going.” Writ large. This time is different.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

Both small and large brands alike quickly made the pivot to keep their business afloat amid so much doubt. Restaurants that had never even considered To-Go found a way to pull it off, and small local favorites found a way to invest in digital and delivery. How it’s going.” Writ large. This time is different.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Mad Mobile

MARCH 8, 2024

Not only that but with their powerful data integrations and flexible formats, they’ll change how you run your business. Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. One of the biggest drivers behind this shift is consumer behavior.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Modern Restaurant Management

NOVEMBER 19, 2020

Co-founders Dilip Rao and Mohsin Memon have been growing Sharebite’s reach and influence within the corporate food ordering space, and have done so with a very important mission at the core of their business. By partnering with Sharebite, companies can easily support small businesses and society through simple transactions.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 17, 2020

. “This is a challenging time for both consumers and businesses. “It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.”

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

7 Shifts

NOVEMBER 15, 2024

How do you stay organized during busy shifts? How do you stay organized during busy shifts? Organization skills are critical in a busy kitchen, where orders can stack up and every minute counts. Team communication is also key. In a busy kitchen, small mistakes can lead to wasted ingredients and lower food quality.

Back of House 195

Back of House Management Management Operations 195

Modern Restaurant Management

JULY 27, 2020

The report also shows a declining trend in total business closures, however, permanent closures now account for 55 percent of all closed businesses since March 1, a 14 percent increase from June. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JUNE 19, 2020

Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. These changes will result in a more efficient process and make it easier for businesses to realize full forgiveness of their PPP loan. My Black Receipt?,

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

7 Shifts

MARCH 31, 2023

How can you encourage them to care about the business and invest time and energy into their role? Recommended Reading: Tip Pooling Laws | Federal, State, FAQ and More Create a culture of transparency and communication Listening to your employee’s feedback can boost retention. Communicate and let me know.’

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. At Smalls Sliders, they use an acronym to remember their core values: SWEAT. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication.

Leadership 195

Leadership FOH BOH Website Management 195

Embrace the Suck

JUNE 8, 2019

It’s time to kiss Toto goodbye and let’s get down to business. You were getting away from the rat race and declared you were now a business owner. Time to pull up your big boy (or girl) leadership pants and get down to business. It’s understandable. You were going to call the shots.

Leadership 221

Leadership Hiring Bar Restaurant Law 221

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. The team has formed small teams within the team and they are constantly bickering with each other. How should they help you run your business? When the call for restaurant coaching comes in, people are asked what the issues might be.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Cheetah

JANUARY 28, 2022

And, as if every minute didn’t already matter to a restaurant owner, the time commitment to turn a restaurant into a more sustainable business may not seem feasible. Eventually, Vanick took the family business into his own hands. . To-go containers are only a small part of the operation. Communicating your Sustainability.

Sustainability 148

Sustainability Consumer Goods Food Supply Waste 148

Cheetah

JANUARY 28, 2022

And, as if every minute didn’t already matter to a restaurant owner, the time commitment to turn a restaurant into a more sustainable business may not seem feasible. At Cheetah, we’re here to challenge those preconceptions and argue that going green with your restaurant is actually well worth the investment. His crisis was existential.

Sustainability 78

Sustainability Consumer Goods Food Supply Waste 78

Modern Restaurant Management

JUNE 8, 2020

This is why we have expressed, since the beginning of the COVID crisis, that our industry’s unique operations require a flexible recovery program.While the PPP program can be a critical tool for helping restaurants and small businesses, changes to the program are needed so it can be utilized as intended. Recovery Roadmap.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

MAY 5, 2020

Yelp Reimagines Business Owner Platform. Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Yelp Virtual Services. Yelp Personalized Banner.

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

Bottleneck Management

OCTOBER 4, 2018

We also have a strong understanding of what makes a good manager; someone who’s able to oversee the many aspects of the business and work through challenges that come with the restaurant industry. ” JG : “Team players, positive energy, hospitality, passion, and those who understand that we are in the people business!”

Management 114

Management Management Leadership Training 114