Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Online Ordering Customer Experience 419

Modern Restaurant Management

SEPTEMBER 9, 2020

While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. With or without a pandemic, food safety culture is what you do when no one is looking. When employees feel safe, informed, and engaged, then customers will feel safe.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Download the full guidance, here. Download the full guidance here.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JUNE 24, 2022

The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. Elements from the ServSafe Certification. Keep the vital ServSafe items top of mind such as food handling, good personal hygiene and sanitizing. Safe food preparation. Storing food.

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493

Modern Restaurant Management

APRIL 28, 2023

This one effort can help your restaurant ensure you’re aligned with suppliers that prioritize safety and quality efforts. Supply chain transparency can provide vital information about suppliers’ environmental, social, and governance (ESG) initiatives. Customers want to know where their food is coming from.

Supplies 418

Supplies Food Supply Food Safety Certification 418

Modern Restaurant Management

MARCH 30, 2020

We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. They expect safer food handling. Using food rotation labels.

Delivery 511

Delivery Food Safety Mobile Ordering Customer Experience 511

Modern Restaurant Management

JUNE 8, 2020

Safety ordinances can vary widely by city, county, and sate. Your safety and sanitation policies should be in alignment with the latest FDA , CDC , state, and local policies regarding COVID-19. ServeSafe and food handler certification. Knowing exactly what is expected of you as a restaurant manager can be confusing.

FOH 507

FOH BOH Employee Relations Front of House 507

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 530

Food Supply Supplies Food Food Truck 530

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

Allergens 474

Allergens Kitchen Safety Front of House Food Safety 474

Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. Validating and verifying food safety. Here, AI can help verify suppliers’ compliance with audit and certification standards. Another crucial aspect of modern restaurant supply chains is validation. Building consumer trust.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Culinary Cues

MAY 18, 2020

First and foremost – congratulations on earning your degree or certificate. Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well. Make sure that you seek out opportunities that involve food.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

NOVEMBER 29, 2022

If your employees aren’t properly trained, they could make mistakes that could jeopardize food safety and quality, client satisfaction, and even your restaurant’s reputation. That means providing exceptional customer service, clean facilities, safe food, and accurate orders. Shift that mindset. Implement software.

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Goliath Consulting

SEPTEMBER 27, 2020

We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. These facial recognition systems are gaining popularity, and already in use at places like modern Asian street food restaurant Wow Bao, as well as the fast-growing high-end burger chain, BurgerFi.

Technology 397

Technology Mobile Ordering Food Safety Customer Service 397

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 11, 2019

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. How Multi-domain Data Governance Works from Farm-to-Fork.

Management 354

Management Management Food Food Safety 354

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan." " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan." " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Flyfish Club.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

The Rail

APRIL 10, 2025

By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. This shift is driven by growing environmental awareness, social media scrutiny, and increased access to digital information.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

7 Shifts

JULY 14, 2020

We’ve learned a thing or two from our experience working with restaurants during and before the pandemic, so we compiled a list of critical information any restaurant will need to successfully reopen and stay operational during the pandemic. Maintains food quality - if the tools a chef is using are faulty, there is only so much they can do.

Management 370

Management Management Kitchen Safety Equipment 370

EATER

APRIL 7, 2022

chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. B Corp certification is awarded to businesses that use profits and growth as a means to a greater end: Positive impact for their employees, communities, and the environment,” Amy’s explains in a blog post from March 2021.

Kitchen Safety 332

Kitchen Safety Food Safety Certification Consumer Goods 332

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

OCTOBER 30, 2023

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Food safety training Florida law (specifically, F. 509.049 ) requires food safety training for every employee in food service.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. It’s critical to our corporate mission and the values we strive to achieve.”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Restaurant Business

OCTOBER 9, 2024

In the FactoryAfter harvest, Chatime follows the highest standards of traditional tea-making at its tea factory, which is certified according to global quality and safety benchmarks. This represents a significant opportunity for brands in these categories—particularly those who align with the values of the Gen Z cohort.As

Beverage 261

Beverage Franchise Franchising Fast Casual 261

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Update your careers page with a safety section Let job candidates know what your restaurant is doing to keep employees safe during the pandemic, and what its expectations are for staff.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

NOVEMBER 15, 2024

How do you handle special dietary requests or food allergies? Use this interview question to explore the candidate’s familiarity with food service operations. Aside from providing the best dining experience, order-taking accuracy can help you avoid food waste and unnecessary costs. What restaurant tools have you used?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

ChowNow

OCTOBER 19, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 195

Front of House Back of House Online Ordering Certification 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539