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How Restaurants Can Remain Competitive in 2021

7 Shifts

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For both safety and ease, there isn’t a better option. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic.

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The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Kitchen operations. Dining room procedures. Food safety and restaurant cleanliness. Kitchen Operations. Fast forward a year later and the economy is recovering, albeit at a slow pace. Staff Management.

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How Integrated Technologies Will Shape the Future of QSRs

Modern Restaurant Management

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The entire restaurant industry has been hit particularly hard as consumers have drastically reduced their spending on dining out in every format.

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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

But with the growth in off-premise dining comes extra pressure for businesses. Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Changing Trends and the Importance of Exceeding Expectations Before the pandemic, dining out was a common way for people to socialize and unwind.

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Read the first part, here.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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Senior Living Dining: Not Just Surviving, But Thriving in a Post-COVID World

Culinary Digital

Dining out not only evokes cherished memories and family traditions, but it also gives senior living residents one of life’s greatest pleasures. Amid the COVID pandemic, foodservice operators might have ramped up outdoor dining and curbside pickup. COVID-19’s economic toll on the foodservice industry hasn’t been evenly distributed.

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