Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. They're going out to eat more often than the older generations, especially right now, and they expect more across the board.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

DECEMBER 28, 2020

Make sure you don’t make your customers wait too long to be seated, or served. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Talk about what marketing channels you plan to use to get butts in seats. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business. Check out these successful restaurant ideas.

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Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Lavu

NOVEMBER 18, 2022

Will your restaurant be fast casual or sit down? How much seating do you need? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Outline a plan to create a customer database or loyalty program that will bring existing customers back again.

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Loyalty Program Download Document Point of Sale 78

Mad Mobile

FEBRUARY 16, 2024

This shift from pen and paper to digital interaction not only streamlines the dining experience but also opens up a treasure trove of marketing opportunities, from promoting email signups to loyalty programs to seamlessly gathering online QR code payments. That is significant loyalty. Promote offers, surveys, and loyalty.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Apicbase

MARCH 28, 2024

BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR. This person organises tickets and checks orders are going out correctly.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Some popular programs include QuickBooks, Sage 50cloud, and Xero.

Management 120

Management Management Mobile Ordering Point of Sale 120

BNG Point of Sale

SEPTEMBER 2, 2021

Casual cafe businesses are seen as a negligible risk due to their increased mass appeal among millennials and the growing remote workforce. Add More Seating . Adding more seats does not affect the eating experience for the rest of the guests; rather, each additional seat represents a new source of revenue. .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Squirrel Systems

FEBRUARY 24, 2021

Other safety precautions worth considering are – getting rid of physical menus (60% of consumers support this) and eliminating communal seating (67% consumer support) 3. This means that offering restaurant loyalty programs like gift cards, for example, are more than just boxes to tick when it comes to creating a well-rounded guest experience.

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2021 Operations Loyalty Program Mobile Ordering 52

Future Food

MAY 5, 2020

With customers harder to find and harder to keep, a customer loyalty program will be important for driving repeat business and can provide a genuine point of difference with the right offer(s). This will drive a renewed sense of loyalty from the staff to the operator, creating a more consistent and enviable service culture.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

The Restaurant Times

FEBRUARY 24, 2022

Is your business a sit-down restaurant, a pop-up bar, a casual counter-service restaurant, or a food truck? Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Start customer loyalty programs & rewards. Know Your Customer.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Investing in your team’s development improves service immeasurably while also fostering loyalty and reducing the need for frequent rehiring and retraining.

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License Email Marketing Seasonal Menu Front of House 78

Touch Bistro

MAY 26, 2021

Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. If you’re fast-casual, consider doing a pulled pork version. For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior.

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Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

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Loyalty Program Catering Seating Email Marketing 164

Modern Restaurant Management

JULY 20, 2021

"This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty." ” The State of Casual Dining. Satisfying the appetite : Overall, the casual dining sector is seeing a big recovery in visits. " On Premise Impact.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). We believe the trends in restaurants will be a return to growth in the fast casual space, with a slower growth pattern to higher end and resort style dining.

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2020 Online Ordering Fast Casual Cash Management 180

Modern Restaurant Management

JANUARY 22, 2021

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. ” The addition of INAA Restaurant Group marks the ninth multi-unit development agreement for Naf Naf since launching its franchising program in the second half of 2019.

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Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 4, 2020

.” According to the survey, approximately 60-70 percent of respondents noted that they plan to visit the following businesses “much less than before” for the remainder of 2020: Casual/mid-scale restaurants. restaurant customers now use loyalty and rewards programs, and 44.2 Beauty care, SPA, and fitness center.

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Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7 In May 2021, total U.S.

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Indoor Media

SEPTEMBER 26, 2017

You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out. Check out these tips to avoid these advertising mistakes we’ve seen fast-casual restaurants make over the years.

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Fast Casual Advertising Casual Social Media 78

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. For more information on the program, including the 2022 scholarship application details, visit [link].

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering.

Franchise 188

Franchise Franchising Food Fast Casual 188

Mad Mobile

MARCH 8, 2024

They’re durable and flexible enough to go from fast casual to fine dining. Additionally, you can shift seating easily to adapt to special events or upticks in customer flow. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

MAY 7, 2020

This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19.

Food Safety 204

Food Safety Front of House Back of House Seating 204

Modern Restaurant Management

APRIL 15, 2020

Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie. We had introduced our Wahlburgers App and loyalty program just this past October so thankfully, we were able to switch gears from being a primarily dine-in experience, to completely takeout.

Food Safety 206

Food Safety Social Media Loyalty Program Consumer Goods 206

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Loyalty programs. Loyalty programs. Loyalty programs. Loyalty programs. Loyalty programs. Online ordering. Inventory management. Staff scheduling.

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POS 2020 Point of Sale Loyalty Program 78