7 Shifts

JANUARY 7, 2021

Work on your brand strategy Create the face of your brand You probably already have a logo, a nicely designed menu, and all the other trimmings to make your restaurant look and feel like a cohesive brand. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 191

2021 Loyalty Program Coupons Fast Casual 191

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Inflation and Pricing Concerns. ·

2021 158

2021 Fast Casual Mobile Ordering Social Media 158

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Touch Bistro

MAY 18, 2021

A whopping 59% of people say that marketing emails influence their purchase decisions. As mentioned already, an ESP is a service that’s specifically been designed to help you to build email lists and send emails to your subscribers. Are you friendly and casual? Fortunately, this is an easy step. What is your atmosphere?

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Lavu

NOVEMBER 18, 2022

What will inspire the brand, design elements, and atmosphere? Will your restaurant be fast casual or sit down? Is it designed to attract families or an over-21 crowd? List media outlets in your area along with stories to pitch to nearby news stations, print publications, blogs, and social media influencers.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020 170

2020 Loyalty Program Point of Sale 2019 170

Mad Mobile

FEBRUARY 16, 2024

This shift from pen and paper to digital interaction not only streamlines the dining experience but also opens up a treasure trove of marketing opportunities, from promoting email signups to loyalty programs to seamlessly gathering online QR code payments. That is significant loyalty. We’ll get into that shortly.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

The Restaurant Group

DECEMBER 9, 2019

Like most industries, the restaurant/food industry is using analytical data to understand how the market is being influenced and how to follow suit. Classic foods like meatloaf and brunch are gaining popularity at both casual and upscale restaurants. Now apps are devoted to creating customer loyalty programs and ordering food as well.

Technology 68

Technology Loyalty Program Customer Service Online Ordering 68

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Emotional Connection and Loyalty.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. ” Optimism Is Returning. The Great Restaurant Restart. Paytronix Systems, Inc.,

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bruce Reinstein, Partner, Kinetic12.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

NOVEMBER 2, 2020

This study is based on two surveys of restaurant customers from December 2019 and June 2020, as well as interviews with executives from quick service restaurants (QSR), fast casual and casual dining brands. Fast casual and fine dining establishments need to modify their menus to tasty food that travels well. Beyond the Booking.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Open for Business

OCTOBER 20, 2023

Start by outlining your restaurant’s concept, from the type of cuisine to the interior design. Once you’ve nailed the perfect location, focus on the layout and interior design. Choose wisely and design smartly. Now, implementing restaurant technology is a must for any place with grand designs of being successful.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. In addition, it provides the option to order and pick-up items from a designated shelf to easily maintain necessary social distancing.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

Franchise 144

Franchise Franchising Food Safety Kitchen Safety 144

Modern Restaurant Management

DECEMBER 31, 2019

Imagine live entertainment featuring the guests themselves (open mic nights, talent shows) or restaurants offering foods and drinks with unexpected flavors and textures, specifically designed to be enjoyed in the restaurant. In addition, attracting and retaining talent will continue to be a focus. Consumers will crave transparency.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “I want to show people that hibachi and ramen can be just as thoughtful and delicious in a casual setting,” said Liang. in Plano, Texas.

Back of House 114

Back of House Hotels Leadership Design 114

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 176

Franchise Franchising Customer Experience Fast Casual 176

Lavu

MARCH 27, 2020

Besides the rise of apps, the second largest computing development to influence restaurant management system software is the cloud. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 125

Mobile Ordering Online Ordering Food Order Recycling 125

Lavu

MARCH 11, 2020

Be designed specifically for the restaurant or food service industry . Restaurant management software is designed to provide an end-to-end solution to run a restaurant business. In most cases, restaurant management software is designed as a single solution for all the needs of running a restaurant. Tableside Ordering.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality 157

Hospitality Food Consumer Goods Point of Sale 157

Modern Restaurant Management

JULY 27, 2020

Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. The new franchise program is now available nationwide. While many businesses are struggling right now, there are a few that have been able to withstand the economic downturn.

Franchise 151

Franchise Franchising Mobile Ordering Kitchen Safety 151

Modern Restaurant Management

MAY 1, 2020

dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. and Asia, frequent users tend to be more pleasure-seeking and favor options such as meal kits as well as delivery and take-away from casual dining restaurants.” In the U.K. In the U.S.

2020 168

2020 Fast Casual Food Safety Guest Recovery 168

Modern Restaurant Management

OCTOBER 29, 2020

More efficient prep: The kitchen has been built for delivery with “commercial” equipment that has a larger capacity and is designed to fulfill to-go orders. ? Environmentally-friendly containers: To-go containers have been designed specifically for travel. ” Burma Bites will open its doors on Telegraph Avenue.

Online Ordering 139

Online Ordering Customer Service Seasonal Menu Food Order 139

Modern Restaurant Management

OCTOBER 15, 2019

However, turnover for managers also remains at historically high levels and continues to be a concern, particularly because of the influence of management on hourly retention and engagement. Looking Ahead. percent growth. Key areas of growth include: 92 percent of consumers use drive-thru at least once a month. To learn more, click here.

2019 73

2019 Point of Sale Small Business Consumer Goods 73