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MRM EXCLUSIVE: Lessons Learned From Two Years of Socially Distanced Restaurant Management

Modern Restaurant Management

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

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10 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020.

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Table Turnover Rate in Your Restaurant: How to Improve & Seat Incomplete Parties

Lavu

For example, a casual restaurant usually has a higher turnover rate. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

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Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. The people that answer the phone for takeout orders are now your frontline for customers.

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Expected Effects of the COVID-19 Pandemic on Restaurants

Modern Restaurant Management

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive.

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Simple Customer Retention Strategy for Restaurants

7 Shifts

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

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Modern Restaurant Design Trends Shaping the Industry

Modern Restaurant Management

How quickly can third-party delivery groups get in and out of the food and beverage space? Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? Looking to socialize? It’s All in the Details.

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