Harbor Touch

MARCH 18, 2025

Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Staff Management 1. Hire the Right People and Train Them Well Finding top talent is like casting a winning team.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow.

Cash Management 519

Cash Management Food Safety Restaurant Law Point of Sale 519

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Managing cash flow can be difficult for seasonal businesses. Does your dining room layout need a social distance inspired layout?

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JANUARY 31, 2020

Some examples could include: healthcare organizations, organizations with political or ideological agendas, news media organizations and businesses that deal with significant quantities of cash. Managing foreseeable risk = covering the basics. Managing foreseeable risk = covering the basics. Training your staff is a critical.

Management 381

Management Management Cash Management Events 381

Modern Restaurant Management

FEBRUARY 18, 2025

While rewarding at times, it often feels like a never stopping freight train of challenges that only you can overcome. By then, he had a well-oiled, cash-flowing operation that he could sell at a premium. First, if you are skimming some cash off the top, you need to stop now. This business is mentally draining.

Social Media 432

Social Media Book Back of House Take-out 432

Culinary Cues

MARCH 26, 2022

Every business requires controls in pricing, consistency, quality, and cash handling. All of the tools are available for inventory control, purchasing systems, cash handling, costing templates, and quality assessment. Training ALWAYS pays back in dividends. Train to your standards and be very clear. Tensions are high.”

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

ChowNow

MAY 2, 2025

Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. Poor Financial Planning The Issue: Underestimating startup costs, no cash flow buffer, and unclear budgeting. Running a restaurant is one of the most rewardingyet riskyventures out there.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

The Rail

APRIL 14, 2025

Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

MARCH 10, 2020

Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Cash is dirty.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. Jitjatjo launched the industry's first COVID-19 Awareness and Hygiene Training Accreditation program. Sign up here.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

SEPTEMBER 29, 2022

Having trained staff to handle customer complaints is essential. These tips for managing aggressive customers can take you from the beginning of a conflict to a peaceful and amicable resolution. Remember, humility is an investment in customer management because they deserve extra personal attention. Be civil no matter what.

Cash Management 493

Cash Management Customer Service Food Safety Restaurant Law 493

Modern Restaurant Management

NOVEMBER 9, 2023

For small businesses or startups with limited capital, this significant expenditure can strain cash flow and hinder growth opportunities. By opting for a leasing arrangement, businesses can conserve capital by spreading the cost of the ice machine over manageable monthly payments.

Equipment 492

Equipment Cash Management Small Business Technology 492

Culinary Cues

MAY 13, 2023

Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. As long as the checkbook has a credit balance they are in good shape (until predictable sales slump and cash flow turns the corner). Know what you want and chart a path.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

MARCH 11, 2025

That led to an employee shortage, especially for high-quality and experienced management positions. People appreciate contactless service and it has become the new norm to order differently than at the front counter of a restaurant with an employee at a cash register.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

AUGUST 5, 2021

This adapted from " Manage to Engage. How Great Managers Achieve Remarkable Results. " Even tougher, is that often restaurant management haven’t necessarily been trained in how best to manage their teams, even before this tumultuous year. Great managers are visible and have presence.

Cash Management 508

Cash Management Employee Relations Food Safety Healthcare 508

The Rail

NOVEMBER 15, 2024

By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease. A POS system acts as a central channel for managing orders, payments, and customer interactions.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Embrace the Suck

APRIL 26, 2020

By knowing the GCA today, you can train your team to increase sales and thus have an impact on the lagging KPI of sales for that day. To get you started down the KPI Mastery path, let’s start with the basic metrics: Cash Flow. Cash flow is simply the amount of money going in and out of the restaurant. Cost of Goods Sold.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI can assist restaurants in optimizing how they manage and operate menus to increase margins. But they have tons of cash to burn on such gimmicks, right?

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

JANUARY 28, 2021

Owners and managers can struggle with keeping their teams accountable and up the standards they expect. The tone you set from the interview and throughout training will dictate the level of dedication your new hire provides. The employee onboarding schedule should have crystal clear milestones for training and performance.

Cash Management 467

Cash Management Restaurant Law Take-out Training 467

Modern Restaurant Management

DECEMBER 21, 2023

Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access. Secure Your Cash On-Hand : To reduce the risk of robberies, keeping cash in registers to a minimum is a best practice.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

The Rail

JANUARY 28, 2025

Smart Cost-Cutting Strategies for Restaurants Effective inventory management requires a well-trained, organized team using consistent routines, streamlined processes, accurate par levels, menu cross-utilization, and reliable inventory software to minimize waste and maintain efficiency.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

AUGUST 10, 2022

Delivering five-star customer service is perhaps the most important thing restaurants can do to make higher prices more palatable for cash-strapped guests. Such technologies can also help restaurant staff better manage and track tables, at a moment when half of those workers say they want tools that would make their jobs easier.

Online Ordering 470

Online Ordering Customer Experience Customer Service Mobile Ordering 470

Modern Restaurant Management

OCTOBER 8, 2024

Both brands take a people-centric approach, intentionally embedding soft skills like communication, teamwork, and resilience into hiring, training, and management practices. Being skilled at running a grill or cash register is certainly needed to get the crew over the hump. Ultimately, soft skills are relationship builders.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

The Restaurant Group

FEBRUARY 23, 2025

With a solid Restaurant Inventory Management system, your kitchen runs like a well-tuned engine, keeping operations smooth and your customers happy. What Is Restaurant Inventory Management? Improved cash flow by purchasing only what’s necessary. Key Components of Restaurant Inventory Management 1.

Inventory 88

Inventory Management Management Audits 88

Modern Restaurant Management

APRIL 2, 2020

Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. Imagine a local personal trainer that works via in-person training sessions exclusively. Time and elbow grease could upgrade your physical space.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Modern Restaurant Management

JUNE 9, 2022

You might discover your biggest sales come from online orders through your website, so perhaps it’s time to create an app to make ordering and cashing in on rewards even easier for customers. Glean data insights to help manage and build your team.

Front of House 490

Front of House Point of Sale POS Online Ordering 490

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Tools to Simplify Staff Training.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 1, 2020

A quick and simple approach can increase new member sign-ups and encourage returning customers to cash in on earned benefits. For staff, a new customer loyalty program should require little employee training or program management. The most successful loyalty programs are clearly defined with very few rules or limitations.

Loyalty Program 519

Loyalty Program Customer Experience Employee Relations Point of Sale 519

Culinary Cues

AUGUST 22, 2022

There were no sophisticated profit and loss statements or cash flow charts, no point-of-sale systems or computer analytics to pour over and make decisions by; these were not the type of operations that required that level of analysis. This was a lean, fine-tuned machine that worked from the premise of being manageable and comfortable.

Seating 474

Seating Front of House Back of House Cash Management 474

Culinary Cues

MAY 15, 2021

To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. When menus are well researched and managed then a restaurant stands a chance of success. PLAN BETTER – TRAIN HARDER. CAFÉ Talks Podcast.

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

EATER

APRIL 11, 2025

Its a minefield out there, and for diners looking to spend ever-dwindling cash on a meal where they cant even guarantee theyll like their dining companions, a communal table presents an extra calculation. And Kwame Onwuachis Dgon in D.C. just added communal standing dining.

Fine Dining 241

Fine Dining Seating Dine-in Cash Management 241

Perfect Daily Grind

JUNE 16, 2025

With margins and cash flow stretched thin, a machine that just roasts coffee is no longer enough; today’s roasters are increasingly demanding more from their equipment. Inflated pricing has left many coffee roasters with shrinking cash reserves, making it difficult for them to continue operations as usual.

Equipment 142

Equipment Cash Management 2050 Pricing 142

Modern Restaurant Management

FEBRUARY 4, 2021

The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized. It’s always been a challenge to schedule and manage on-site visitations, and the pandemic certainly hasn’t made this any easier.

Franchising 508

Franchising Franchise Leadership Cash Management 508