Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

APRIL 11, 2022

Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log. And don’t forget a long-time, well-established business management tactic: the employee suggestion box.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

SpotOn

NOVEMBER 21, 2024

For the restaurant industry, it can be challenging to manage. Make the reservation process easier While some people stay home for the holidays, others look for special experiences or want to go out for dinner in larger groups. The holiday season is just one blink of an eye away. On one hand, it can mean more guests and more profits.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. In turn, more engaged employees can help deliver a better customer experience , too. Less administrative hassle.

Technology 309

Technology Cash Management Customer Experience POS 309

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out?

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Bringing Back Brand Loyalty : To keep customers coming back, operators are reframing the idea of value in their loyalty programs.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

The Restaurant Group

MARCH 23, 2025

Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends. This efficient order management ensures a smooth experience every time. Cost Savings By managing orders directly, restaurants can cut out the middleman.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 297

Travel Food Hotels Loyalty Program 297

ChowNow

JULY 30, 2024

Understanding and monitoring key restaurant metrics can help your management team make informed decisions, improve your profitability, and ensure your restaurant’s long-term success. Manage COGS by negotiating better prices with suppliers, minimizing waste, and regularly updating your menu to focus on high-margin items.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

Lavu

APRIL 25, 2025

A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. From processing payments and managing inventory to tracking sales and streamlining service, POS systems play a critical role in improving efficiency and customer experience. system uptime.

POS 78

POS Point of Sale Cash Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

OCTOBER 31, 2022

The management team. Management team. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. You may want to list out: Team Management. Manager Log Books.

Point of Sale 397

Point of Sale Back of House Document Download 397

SpotOn

OCTOBER 14, 2024

That means many point-of-sale system functions can be completed from anywhere you have cell reception or WiFi, allowing operators to access reports, change menus, and monitor inventory management on the go. Marketing and loyalty tools, websites, online ordering, and delivery are all different line items that are sometimes bundled together.

POS 52

POS Loyalty Program Website Management Cash Management 52

Squirrel Systems

JUNE 13, 2025

In the competitive world of hospitality, your point-of-sale (POS) system is more than a cash register—it’s the heartbeat of your operation. A failure during lunch rush or dinner service can bring operations to a halt—blocking order entry, payments, and reservations.

POS 66

POS Hospitality Hotels Loyalty Program 66

7 Shifts

JULY 25, 2024

You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit. Promoting your loyalty program online helps increase awareness and conversions.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

SpotOn

JULY 1, 2024

Foods CHECK Business Tools program. This program provides foodservice operators with a growing suite of technology solutions designed to drive traffic, simplify staffing, and modernize operations. The collaboration between U.S.

Technology 116

Technology Loyalty Program Point of Sale Cash Management 116

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

BNG Point of Sale

OCTOBER 26, 2020

reservation management. As an owner or manager, you can use your POS software to fully view profits and performance at any time of the day anywhere you are – even outside of North Dakota. improving customer loyalty through gift cards and loyalty programs. advanced ordering capability.

POS 98

POS Point of Sale Online Ordering Loyalty Program 98

BNG Point of Sale

OCTOBER 26, 2020

reservation management. As an owner or manager, you can use your POS software to fully view profits and performance at any time of the day anywhere you are – even outside of North Dakota. improving customer loyalty through gift cards and loyalty programs. advanced ordering capability.

POS 97

POS Point of Sale Online Ordering Loyalty Program 97

Lavu

APRIL 8, 2020

You will see improvements for customers, front of the house, the kitchen, as well as management. From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Reservations & Table Management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Cheetah

SEPTEMBER 29, 2020

More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface. It has features like a built-in CRM system, a workforce schedule interface, a menu manager and even a marketing ROI analyzer. Essentials: $99/m.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. User-friendly order management.

2020 117

2020 Management Management Mobile Ordering 117

Lavu

NOVEMBER 27, 2024

Here are the 7 must-have POS features that can transform your business: Inventory Tracking : Reduce food waste by 10% with real-time stock management and automated alerts. Order Management : Eliminate kitchen errors and cut prep times by 25% with automated workflows. Basically you give the customer a discount for paying cash.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant Clicks

FEBRUARY 17, 2020

POS systems essentially function as cash registers , but with better technology and tracking. Inventory management. Menu management. Reputation management. Table management. Loyalty programs. Restaurant inventory management . Floor plan & table management. Menu management.

POS 79

POS 2020 Point of Sale Loyalty Program 79

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. Key features include table management, coursing, menu management and sales reporting.

POS 60

POS Delivery Cash Management Point of Sale 60

Restaurant365

JUNE 9, 2021

A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders. This part of the customer experience covers everything from online ordering to payment and getting a reservation to being waitlisted. Or the new diner may check out your social media or an affiliate network.

FOH 78

FOH BOH Front of House Back of House 78

Modern Restaurant Management

MARCH 11, 2025

Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Customer habits have also shifted after the pandemic.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78