Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Payment solutions will have to change as well.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. On the Road to Recovery. POS Performance Data.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

MARCH 30, 2020

OpenTable will expand its reservation technology to allow grocery stores, permitted major retailers, restaurants, pop-up shops and to go concepts to display available shopping times that customers can book in advance or join a waitlist at the door. ” PARk it Converter. PARk it™, powered by Ready Software USA Inc.

Food Safety 100

Food Safety Food Order Technology Social Media 100

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

BNG Point of Sale

OCTOBER 15, 2021

Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions.

Retail 98

Retail POS Point of Sale Cash Management 98

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers.

Food 87

Food Online Ordering Food Order Customer Service 87

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

OCTOBER 29, 2019

Six of the ten largest retailers in the U.S. ” Purpose-built to serve the e-commerce industry, Green Rabbit was initially founded as Candy.com and managed primarily temperature-sensitive, confectionery products. .” delivery success rate. ” MAKE by Slice. Hoffmann Joins A&G.

Food Supply 87

Food Supply Franchise Franchising Customer Experience 87

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Starbucks and McDonald’s enjoyed bumps of 4.2 percent and 2.9

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 27, 2019

.” A recent Total Economic Impact™ study commissioned by NCR and conducted by Forrester Research of NCR Software Defined Store customers found that an average organization with approximately 750 retail stores could see a 164 percent return on investment through store virtualization. Global Cuisine Winners.

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our ” Drive Kindness.

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." million newly issued shares of the Company and $30 million in cash. “We believe that BurgerFi is positioned for rapid growth.

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? They serve several different industries, from retail or restaurants.

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Our 3000+ Sales Partners are excited to begin SALIDO distribution on top of NAB’s EPX payments platform.”

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

SEPTEMBER 24, 2021

These team members work in restaurants, retail manufacturing plants, regional restaurant operations and the Columbus-based home office. In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? They serve several different industries, from retail or restaurants.

POS 52

POS Mobile Ordering Point of Sale Small Business 52

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. “I’m proud to be a part of an innovative concept like The Habit Burger Grill. Brands restaurant, KFC.

Franchise 189

Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. ” Bayless created Tortas Frontera to share the hand-crafted quality, local ingredients, and authentic Mexican flavors that he is known for in a fast-casual format that is ideal for the digital ordering, pickup, and delivery model required in today’s COVID operating environment. "We’re

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchise 146

Franchise Franchising Customer Experience Customer Service 146

Modern Restaurant Management

AUGUST 31, 2021

The hardest positions for fill for restaurants are: Cooks + Line Cooks, Managers and Bartenders. Only 23 percent of cooks + line cooks postings have applications, 37 percent of manager postings have applications, 56 percent of Bartenders postings have applications. million times by employees during the pandemic. . Source: 1010data.

2021 158

2021 Point of Sale White Paper 2019 158

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. In fact, 62 percent of adults reported having shopped at a brand, retailer or restaurant for the first time in the past year due to a coupon or discount.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. Knowing the importance of minimal wait times, restaurants are exploring new and innovative ways to better serve customers.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 123

Franchise Franchising Fast Casual Point of Sale 123

Modern Restaurant Management

JUNE 14, 2020

My vision was to transform the delivery and pick-up ordering experience. Supported by Just Eat Takeaway.com, we intend to accelerate our mission to be the fastest, best and most rewarding way to order food from your favourite local restaurants in North America and around the world. Today, Grubhub is a leader across North America.

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse. A broad-based, efficient recovery fund is the best path forward. We should have access to our customer data.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122