Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. Eat healthier.” We are trying to be responsible and calm.”

Kitchen Safety 193

Kitchen Safety Food Safety Cash Management Food Supply 193

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 120

Bar Cash Management Loyalty Program Point of Sale 120

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 198

Food Safety Mobile Ordering Online Ordering Kitchen Safety 198

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. POS stands for point of sale. In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Lavu

JANUARY 15, 2020

You need funds to restock your inventory, pay your staff, obtain or renew permits, buy business assets, and replace your restaurant equipment. Regardless of the purpose, restaurant financing is vital to running a successful business and ensuring smooth cash flow. . Owning a restaurant is both an exciting and challenging experience.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 218

2020 Mobile Ordering Hotels Food Safety 218

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10).

2021 184

2021 Loyalty Program Coupons Fast Casual 184

Modern Restaurant Management

MAY 5, 2020

In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform. COVID-19 Business Highlights Badges : As an extension of the Business Highlights product, Yelp introduced new badges that help businesses showcase their availability and offerings during COVID-19.

Guest Recovery 102

Guest Recovery Food Safety Loyalty Program Point of Sale 102

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 209

2022 Mobile Ordering Guest Recovery Point of Sale 209

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 145

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 145

The Restaurant Times

JANUARY 31, 2022

Investing in skilled restaurant consulting during the start-up phase of your restaurant or food & beverage enterprise will help you reach the break-even point faster. A consultant should have a thorough understanding of the food sector as well as a genuine desire to see your company prosper. . Experience .

Cash Management 52

Cash Management Kitchen Safety Point of Sale Hiring 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 146

2020 Online Ordering Point of Sale Cash Management 146

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

2021 179

2021 Kitchen Safety Food Safety Mobile Ordering 179

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. " Remarkable Resiliency.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

The Restaurant Times

OCTOBER 28, 2021

As a restaurant owner, you need to prepare for a higher frequency of food production and table turnover while keeping social distancing norms in mind. In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. Point of Sales (POS) System .

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 111

Food Safety Customer Experience Website Management Employee Relations 111

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 183

2021 Online Ordering Mobile Ordering Guest Recovery 183

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Healthcare 173

Healthcare Employee Relations Online Ordering Customer Service 173

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 156

2020 Fast Casual Food Safety Guest Recovery 156

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 211

Mobile Ordering Front of House Fast Casual Customer Service 211

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9

Mobile Ordering 102

Mobile Ordering Online Ordering Point of Sale POS 102

EATER

FEBRUARY 23, 2021

Tillery recently lamented that he was “land rich but cash poor.”. Black farm owners argue that possessing land enables them to be their own boss, grow their own food, and live on property they control. African-American farmers are disappearing. The legacy of structural inequality has steadily depleted their ranks.

Agriculture 141

Agriculture Cash Management Food Supply Equipment 141

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Diners’ main concerns about visiting restaurants again include cleanliness and safety. On the Road to Recovery. Traffic to restaurants in other markets, including the U.S.,

2020 153

2020 Guest Recovery Kitchen Safety Online Ordering 153

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 160

2020 Mobile Ordering Point of Sale Fast Casual 160

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 133

2020 Kitchen Safety Consumer Goods Point of Sale 133

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchise 140

Franchise Franchising Mobile Ordering Kitchen Safety 140

Apicbase

APRIL 20, 2022

Instead, we embrace the dark side and look at the pain points and pitfalls. Guests expect your food to taste the same, no matter which location they visit or order from. Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. Brace yourself. Here we go.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 190

Kitchen Safety Loyalty Program Delivery Customer Service 190

EATER

MAY 19, 2020

It also depends on the restaurant’s design and safety protocols, and while there is no absolutely risk-free way to eat out right now, according to experts, there are scenarios that are safer than others. Dining out right now will come with certain risks. Here’s what you can do to keep yourself and others around you safe.

Cash Management 143

Cash Management Fast Casual Fine Dining Food Safety 143

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. This edition of MRM News Bites features tech takeovers and teamings, product introductions, the latest Fall Scoop and how much would you pay for a cup of ice? Hospitality Recovery Coalition. Unfortunately, many already have. NAB Acquires SALIDO.

Fast Casual 127

Fast Casual Casual Menu Mobile Ordering 127

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Restaurant Recovery Stats.

2020 99

2020 Guest Recovery Online Ordering Point of Sale 99

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 185

Webinar Customer Experience Mobile Ordering Customer Service 185