7 Shifts

JANUARY 26, 2021

With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. For fast-casual and quick-service restaurants—no more lines. If you’re not sure what your customers are looking for, don’t be afraid to take to social media and ask them.

2021 370

2021 Front of House Social Media Back of House 370

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals. First, let’s define the POS system.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Indoor Media

JULY 29, 2020

Groupon is a website that allows businesses to promote coupons through their website and email list. So whether you’re a small auto repair shop or a national auto dealership, Groupon can connect you with their customer base of 41.8 Groupon’s coupon advertising platform is easy to set up and manage. Acquire new customers!

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

Culinary Cues

AUGUST 28, 2020

Send out information about your current offerings and your future plans through effective email blasts. When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Invest the time – this is very critical. CREATING A BUZZ.

Social Media 438

Social Media Communication Loyalty Program Training 438

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. A few months back, several Tim Hortons locations were forced to shut down after a computer virus infected cash registers at more than 1000 stores.

Website Management 203

Website Management Retail Small Business Online Ordering 203

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? Do you have the extra services customers might want? Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Ken Burgin

JULY 9, 2022

It also flows through to the quality of service and care of customers. Short points about your commitment to honesty and hard work, plus care and respect for customers and for the staff. Approachable management: someone in authority who staff can talk to if they notice things aren’t right.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. Best practices for calculating cash flow. According to Administrator of the U.S. .

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Lavu

DECEMBER 12, 2022

This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business. A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. If you are unfamiliar with any of this information, it is best to seek the help of an expert in the field. On the other hand, you may need to hire a manager and/or assistant manager to help with the day-to-day operations. Choose the right location.

Bar 78

Bar License Restaurant Law POS 78

Indoor Media

JUNE 7, 2021

Though word of mouth remains a significant way to acquire new customers for businesses of all kinds, modern businesses require more. Today we’ll explore how salon owners specifically can harness Yelp and other contemporary advertising methods to drive customer acquisition. How is the service? Is the product good?

Advertising 78

Advertising Customer Service Website Management Email Marketing 78

BNG Point of Sale

SEPTEMBER 8, 2021

POS System Vs Cash Register: What’s The Difference? . A cash register, at its most basic level, is designed to record the transactions of sales that occur in a store.-for POS System Vs Cash Register . POS stands for point of sale, and it is a sale software suite that manages money, inventory, and business transactions.

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. For a full list of participating restaurants, to sign on as a restaurant, or for more information, visit www.supportrestaurants.org.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. That’s if you want to stay sane and keep your business on track.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more information, visit: sba.gov/paycheckprotection. Best practices for calculating cash flow. According to Administrator of the U.S. .

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Cash register/drawer. Touchscreen terminal.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

BNG Point of Sale

OCTOBER 13, 2021

A POS system for convenience stores is an invaluable asset and one of the most important business management tools for convenience store managers. Cash drawer. Customer display pole or LCD customer display screen. A POS speeds customer checkout at the cash register. Keyboard and mouse. POS Software.

POS 52

POS Cash Management Point of Sale Equipment 52

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. It places telecommunications at the center of the establishment. To Wrap Up!

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

SpotOn

FEBRUARY 26, 2024

Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others.  Such proficiency in customer interactions is a rare skill. Managing remote businesses adds an additional layer of complexity to retail recruitment.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Restaurant365

OCTOBER 8, 2021

This kind of restaurant serves customers solely through online orders and delivery. Your ghost kitchen may be able to function as a centralized commissary or production hub, streamlining labor costs or even inventory management. The term ghost kitchen generally refers to a food business that only sells items for off-premise dining.

Front of House 78

Front of House Back of House Website Management Delivery 78

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. People that may have been loyal customers in the past may also be looking forward to cheaper options. That does not mean you have to alienate your current customer base.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 116

Online Ordering Insurance Mobile Ordering Website Management 116

24/7 Waiter

DECEMBER 1, 2023

Bring previous visitors back again, get new customers, and watch profits increase. Some of these goals might be: Increasing brand awareness Boosting sales Promoting certain menu items Getting more traffic during slow times Informing people of an upcoming event Anything you can think of can be promoted. Who is your ideal customer?

Marketing 36

Marketing Catering Online Ordering Customer Service 36

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

The Food Corridor

MAY 7, 2020

So we’ve endeavored to collect all the best information and give you some helpful tips to change up your game. Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Offer high margin dishes that your most loyal customers love. Delivery Logistics.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Cash registers are not as developed as a POS framework and lack a significant number of the capacities and highlights of a cutting edge system. . Outsourced Delivery Services.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Indoor Media

AUGUST 22, 2020

How about showing that same zeal by showcasing your auto shop and the services it provides to customers on your Facebook business page? The time spent in creating and engaging with a Facebook business page is well worth it to reach millions of customers. Enter Business Information for Your Auto Shop. Add Services.

Email Marketing 78

Email Marketing Customer Service Website Management Cash Management 78

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” A bulky or slow legacy system will prevent your business from creating a positive customer experience, so keep up with the business world as it changes. Personalized experience Enhanced outreach. Fast, Secure Payments.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Buzztime Business

MARCH 1, 2021

The NTN board of directors reiterates the following: The negative impact of the COVID-19 pandemic on the restaurant and bar industry was abrupt and substantial, and NTN’s business, cash flows from operations and liquidity has suffered, and continues to suffer, materially as a result.

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60