Culinary Cues

MAY 15, 2021

This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Using the off-season to plan and improve your business product or service offerings can help you flourish during the busy season.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Culinary Cues

APRIL 30, 2020

Whichever side of the question you find yourself on – there is no denying that the constraints will be significant, customers will be very leery about entering a restaurant, and initial sales will never be enough to keep a restaurant solvent. This is absolutely essential if you want your customers to return.

Point of Sale 308

Point of Sale Customer Service Customer Experience Cash Management 308

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady.

2022 218

2022 Customer Service Online Ordering Website Management 218

Culinary Cues

DECEMBER 17, 2020

There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables. These restaurants rely on linen companies for this service as they rent all of the above.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

OCTOBER 31, 2022

The management team. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Management team. But give an idea of some dishes or drinks with projected price points. Who is your target customer? Your market position and competitive advantage.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? Everyone is engaged in take out or delivery – don’t settle for being everybody – make your engagement in this arena really exceptional. HOSPITALITY FIRST. All of this still counts! Don’t let your edge slip away. BE PRESENT.

Social Media 438

Social Media Communication Loyalty Program Training 438

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. Don’t be afraid to increase price.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Cheetah

DECEMBER 2, 2021

When your staff are confident that the agreed policies are being followed, they are able to focus on better servicing your customers. A good system will also help staff manage their personal cash flow. Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

When your staff are confident that the agreed policies are being followed, they are able to focus on better servicing your customers. A good system will also help staff manage their personal cash flow. Their functionality suite is broad and they offer custom handheld devices for ordering and payment processing.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. Inventory management can prompt managers to order when supplies reach a set threshold to avoid higher costs.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Deliverect

MARCH 17, 2020

Offer delivery and/or takeaway. One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. Uber Eats provides all the ordering, delivery and payment logistics. How to get started with Uber Eats*.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. Tips for pivoting to retail.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

7 Shifts

DECEMBER 8, 2020

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. Delivery combos are the new Prixe Fixe—so have your staff help and get creative with your offerings!

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Consideration 3: Dine-In vs. delivery. xtraCHEF has you covered. Consideration 1: COVID-19. Consideration 2: Weather.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Cheetah

APRIL 13, 2021

Just five years after Cheetah was founded, we’ve managed to process over 350,000 orders, supply over 1,000,000 products, and service over 3,000 restaurants. Operating from San Francisco and the Greater Bay Area, we now service more than 10% of independent restaurants in the region. We’ve come a long way since 2015.

Operations 78

Operations Food Truck Food Supply Small Business 78

Marketing4Restaurants

APRIL 1, 2021

With the recent listing in the UK of Deliveroo, we look at the Deliveroo business in Australia along with the other Restaurant Delivery Aggregators to see what the next 12 months will hold for them and for Australian restaurants. The listing, which saw a poor opening day with the stock closing at 287.45, down from an issue price of 390p.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. It places telecommunications at the center of the establishment.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

The Food Corridor

NOVEMBER 23, 2021

With ordering takeout and food for delivery at an all-time high already, the cold winter months only exacerbate the trend – as most people are going out less in the cold weather. And with the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts.

Food 98

Food Seasonal Menu Catering Cash Management 98

BNG Point of Sale

AUGUST 25, 2020

Most systems help streamline the purchase and tracking process to help save you time and money and take advantage of advanced management solutions for increased functionality on the back end to boost revenue further. To help give you a clearer understanding of today’s POS costs, we’re providing a basic rundown of prices.

POS 88

POS Cash Management Mobile Ordering Online Ordering 88

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. How to ramp up takeout and delivery operations. Tips for pivoting to retail.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. On the Road to Recovery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant365

JULY 29, 2020

As the restaurant industry continues to pivot around the pandemic, the ability to forecast your restaurant’s revenue and labor requirements is crucial to optimizing your labor spend without adversely impacting your restaurant’s food service quality. Track Average Order Value per Customer. Build Customer Data Reports.

Cash Management 88

Cash Management Online Ordering Inventory Seasonal Menu 88

Lavu

FEBRUARY 26, 2020

Technology is constantly changing and revolutionizing the way restaurants meet customer needs. Gone are the days when servers would approach a customer with a pen and paper. Customers in the restaurant industry can directly place their orders on tableside tablet systems. Gathering and storing real time customer information.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? Do you have the extra services customers might want? Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

NOVEMBER 10, 2021

Due to their location in a touristy and not residential area, delivery wasn’t really an option, and as the pandemic droned on and labor shortages impacted the industry overall, Moncayo and his team navigated these rapidly changing challenges with humility and grit. ’ And I was able to get a better price.”

Dine-in 180

Dine-in Cash Management 2013 Customer Service 180

Restaurant365

JULY 29, 2020

As the restaurant industry continues to pivot around the pandemic, the ability to forecast your restaurant’s revenue and labor requirements is crucial to optimizing your labor spend without adversely impacting your restaurant’s food service quality. Track Average Order Value per Customer. Build Customer Data Reports.

Cash Management 78

Cash Management Online Ordering Inventory Seasonal Menu 78

The Food Corridor

DECEMBER 6, 2022

With ordering takeout and food for delivery at an all-time high already, the cold winter months only exacerbate the trend – as most people are going out less in the cold weather. With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts.

Food 52

Food Seasonal Menu Cash Management Catering 52

Aaron Allen & Associates

FEBRUARY 15, 2024

Will consumers like it just as much as the management team does? This means investments in performance optimization, modernization strategy, delivery and drive-thru strategy, diagnostics, and more are requisite for companies to stay competitive and profitable. Is this the right way to stay ahead?

2002 52

2002 Point of Sale 2023 Back of House 52