7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Reporting and tracking: These capabilities allow managers to analyze tip distributions, identify trends, and generate comprehensive reports for internal auditing and tax purposes—all without having to make their own spreadsheets.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. Create an experience. Ace, Trails End Catering. Katy, Cartago.

2020 335

2020 Hiring Cash Management Education 335

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. In the restaurant industry, many operators have experimented with service charges or tip pooling instead of the traditional tip. Restroom attendant  $1-5 cash or scan-and-pay tip. Giving should feel good.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

NOVEMBER 21, 2022

This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings. Keep Managing Costs. It's Time to Get Digital.

Operations 187

Operations Cash Management Seasonal Menu Loyalty Program 187

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI can assist restaurants in optimizing how they manage and operate menus to increase margins.

Front of House 197

Front of House Mobile Ordering Loyalty Program Back of House 197

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 184

Online Ordering Point of Sale Website Management Inventory 184

Perfect Daily Grind

FEBRUARY 28, 2023

To do this, they need to carefully manage and rotate their stock of green coffee. In simple terms, green coffee rotation is done in two ways: When roasters sell previous harvests of a particular coffee to customers and then purchase a new harvest of the same coffee. It’s mainly about ‘first in, first out’,” Richard says.

Seasonal Menu 196

Seasonal Menu Cash Management Inventory Management 196

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 197

Loyalty Program Customer Experience Point of Sale Employee Relations 197

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

JANUARY 26, 2021

With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences.

2021 370

2021 Front of House Social Media Back of House 370

Future Food

SEPTEMBER 27, 2023

Image credit Sydney Fish Market Markets, historically, have been vibrant, dynamic hubs for fresh produce, specialty foods, and unique cultural experiences. They are a time-honoured trading ritual that give us a tapestry of experience beyond the supermarket or the shopping centre environment.

Marketing 78

Marketing Food 2024 Retail 78

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Should you focus on the in-house experience or pivot to off-premise options? xtraCHEF has you covered. restaurant industry.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

The Food Corridor

NOVEMBER 23, 2021

Promotion Ideas to Make the Most of the Winter Months Whether you are a canner, jam-maker, pickler, or a chef, caterer, meal-kit cook, or food trucker, producer, or kitchen farmer, there are never more opportunities to sell your wares than around the holidays. This helps you plan ahead and make the most of the holiday catering season.

Food 98

Food Seasonal Menu Catering Cash Management 98

Open for Business

MARCH 1, 2023

But, on a positive note, that means there is now an unprecedented opportunity for people to break into business on the strength of a great job interview without needing years of restaurant experience. A general manager might also wear a restaurant’s sommelier hat. Often, a single person will fill multiple jobs.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Sling

APRIL 2, 2023

We’ll answer those questions in this article and introduce you to an app that can help you manage your workforce better. Casual incentives can take the form of anything from recognition to cash to a catered lunch. Experiment with the format and the reward that gets the best results. How does incentive pay work?

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Menu variety plays a substantial role in every dining experience. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste.

2022 215

2022 Customer Service Online Ordering Website Management 215

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 118

Bar Cash Management Loyalty Program Point of Sale 118

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this. This doesn’t just mean accepting debit or credit cards.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. A POS helps retailers save time and money and allows them to focus on their customers.

Retail 52

Retail POS Cash Management Point of Sale 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 195

Food Safety Mobile Ordering Online Ordering Kitchen Safety 195

The Food Corridor

DECEMBER 6, 2022

Promotion Ideas to Make the Most of the Winter Months Whether you are a canner, jam-maker, pickler, or a chef, caterer, meal-kit cook, or food trucker, producer, or kitchen farmer, there are never more opportunities to sell your wares than around the holidays. This helps you plan ahead and make the most of the holiday catering season.

Food 52

Food Seasonal Menu Cash Management Catering 52

Focus POS

AUGUST 26, 2020

It’s more crucial now than ever to manage pour costs effectively. . Par levels are the amount of each item that you will need on hand at any given time to meet customer demands. If they are too expensive, you will lose customers. A drink needs to be comped for a customer or a bottle spills. Take I nventory W eekly .

Management 128

Management Management Bar Inventory 128

Future Food

MARCH 23, 2021

Most industries and sectors are seeking ways to ensure the customer experience is enhanced and a lot of responsibility is being placed firmly on the shoulders of food and hospitality to achieve this.

Food 78

Food Cash Management Catering Hospitality 78

Mad Mobile

MAY 22, 2024

The ability to make sales and keep people moving to allow for more customers is essential to a profitable business. However, some owners don’t realize they can leverage their bar POS data to make smarter table management decisions. Managing a bar comes with unique challenges. There’s a lot going on at any given moment.

POS 40

POS Bar Mobile Ordering Customer Service 40

Kounta

JANUARY 9, 2020

Trend 1: Cash me if you can — cashless society will reach greater heights. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. But what’s in store for the industry in 2020?

Hospitality 98

Hospitality Cash Management Influencer POS 98

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. Hart is considering ways to accommodate customers without credit or debit cards.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 181

2021 Loyalty Program Coupons Fast Casual 181

Modern Restaurant Management

FEBRUARY 4, 2020

. “The fun has returned in multiple ways, from investments in our workforce to our fresh new marketing and messaging, to more contemporary recipes, to delivering an entirely new, more compelling experience for guests that has dramatically improved satisfaction levels. ” P.F. Chang’s restaurant nearby.

Online Ordering 108

Online Ordering Hospitality Leadership Design 108

The Restaurant Times

JULY 25, 2021

This article aims to show how UK restaurateurs managed to increase restaurant sales in the new ‘touchless’ world and discuss some of their best practices. . Due to the fear of contamination, customers have switched enmasse to online ordering from dining in, where they can order with just a few clicks.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

EATER

JANUARY 21, 2021

Gado Gado’s Sunday Supper Series is based on a series of “one-off takeout meals” the restaurant had experimented with over the previous months. “We We had a lot of success with meals that weren’t really beholden to a menu,” she says, noting that both the chefs and the customers seemed to enjoy trying something new.

Seasonal Menu 115

Seasonal Menu Online Ordering Point of Sale Back of House 115

Restaurant365

JULY 29, 2020

Though forecasting your restaurant’s sales is vital to determining your cash flow, if you’re not forecasting your sales by their individual revenue centers – dine in, take out, delivery, curbside, catering, etc. – Track Average Order Value per Customer. Build Customer Data Reports. Your total sales by customer.

Cash Management 88

Cash Management Online Ordering Inventory Seasonal Menu 88

Deliverect

JUNE 30, 2020

Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? Getting to know your customers. The digital revolution.

Food 94

Food Online Ordering Cash Management Waste 94

Deliverect

NOVEMBER 13, 2019

By automating the online order process, you can avoid the potential risk of (costly) errors and free up your staff’s time, so they can invest it in your in-house customers. Although you still have to keep the tablets online, you can stuff them in a cabinet and manage the entire delivery flow using just one central tablet.

Delivery 113

Delivery Point of Sale Online Ordering Food 113