Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 194

Front of House Back of House Restaurant Law Food Safety 194

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Relay's technology dispatches couriers to restaurants who have pending delivery orders. Here are their responses.

2020 166

2020 Online Ordering Point of Sale Fast Casual 166

Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States.

Food Safety 148

Food Safety Loyalty Program Kitchen Safety Online Ordering 148

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Xtra Chef

APRIL 13, 2020

For food producers with limited resources, it can seem impossible to find a kitchen to rent that doesn’t completely destroy your limited margins. A commissary kitchen is a shared kitchen where space can be rented by the hour, or on a more permanent basis, for food storage, preparation, and cooking. Who Uses Commissary Kitchens?

Food Truck 78

Food Truck Kitchen Safety License Insurance 78

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

EATER

MAY 19, 2020

It also depends on the restaurant’s design and safety protocols, and while there is no absolutely risk-free way to eat out right now, according to experts, there are scenarios that are safer than others. Cash or credit? It’s dependent on the prevalence of the disease in your region as well as individual risk. Mask on or off?

Cash Management 142

Cash Management Fast Casual Fine Dining Food Safety 142

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. This will also help better surface if a business is offering takeout, delivery and curbside pickup. Relish by ezCater.

Food Safety 125

Food Safety Customer Experience Website Management Employee Relations 125

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 177

2020 Mobile Ordering Point of Sale Fast Casual 177

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. On the Road to Recovery.

2020 165

2020 Guest Recovery Kitchen Safety Online Ordering 165

Modern Restaurant Management

JANUARY 9, 2020

Brands and The Habit, Chase and DoorDash, Waitr, Local Foods, C3 Signature, Pudu Tech, Southern Glazer's, Voodoo Doughnut, The Friendship Café and Digital Signage Expo. parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. . Local Foods Eyes Austin.

Fast Casual 103

Fast Casual Customer Service Online Ordering Casual 103

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. “We believe it is extremely important to capitalize on delivery by maximizing the use of virtual kitchen spaces.

Food Supply 89

Food Supply Kitchen Safety Cash Management Food Safety 89

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Black Box Intelligence

MARCH 10, 2020

While casual dining’s YOY dine-in comp sales in Texas improved by almost 11 percentage points compared with the previous week, the improvement for fast casual and quick service were a much lower 3.4 Upscale casual improved beverage by 3 percentage points and fine dining by an industry leading 14 percentage points.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

The Food Corridor

MAY 22, 2020

And might be wondering what it actually means for you and your business – how will your clients safely produce food? If you’re looking at the shorter term, for now, read our posts on how to transition your business to delivery or ecommerce and how other businesses have pivoted. Food Trucks and Caterers. Dining Out.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. The biggest drop in net sentiment occurred in restaurant ‘ambiance’, followed by ‘food’. . Check has grown at 5.0%

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Black Box Intelligence

JUNE 12, 2020

Ignorant workers and management. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible. I rarely used delivery services before C OVID. Twitter, 2/2/2020

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

EATER

NOVEMBER 1, 2021

Many in the food service industry, which reported quitting rates of 6.8 Technology can make things smoother for busy fast-food restaurants. The company has been testing woks that don’t need to be physically flipped and can prepare bigger batches of food, and clamshell grills, which cut cooking time in half.

Kitchen Safety 145

Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

Loyalty Program 125

Loyalty Program Fast Casual Online Ordering Consumer Goods 125

The Food Corridor

FEBRUARY 2, 2021

Whether you’re in an area still in lockdown, or somewhere that is getting back on its feet, distancing requirements, and extra safety measures are going to be around for a while longer. . It’s not just fast-casual and QSRs that are driving this trend. Takeout, delivery, and drive-thru are ideally suited to the ghost kitchen model.

2021 75

2021 Kitchen Safety Back of House Front of House 75

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., He married Lorraine Pietryka on Aug. Sedgwick St.,

Allergens 125

Allergens Kitchen Safety Guest Recovery Customer Service 125

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 129

Mobile Ordering Online Ordering Food Order Recycling 129

Apicbase

APRIL 20, 2022

Guests expect your food to taste the same, no matter which location they visit or order from. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Can my concept be replicated easily?

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 111

2019 Compost Mobile Ordering Point of Sale 111