Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

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Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

JUNE 9, 2020

Luckily, biometric technology like facial recognition, offer benefits that go way beyond helping us enhance dine-in safety. One of the many repercussions of the current pandemic is that people are reconsidering the way they handle cash and credit cards and the options available for making payments when eating out or shopping.

Fast Casual 139

Fast Casual Cash Management Customer Experience Back of House 139

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

NOVEMBER 2, 2020

For instance, if a restaurant could cross-utilize current staff to deliver food and already has the POS capabilities to handle delivery orders, the cost to launch could be minimal. Now more than ever, consumers want to get their food and go, quickly. Convenience is the main ingredient driving restaurant demand.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Lavu

NOVEMBER 11, 2019

Others tout the benefits of increased safety and cleanliness (more on that below). Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash.

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Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Food delivery was an already booming industry, but when COVID hit it increased even more. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

EATER

MAY 19, 2020

It also depends on the restaurant’s design and safety protocols, and while there is no absolutely risk-free way to eat out right now, according to experts, there are scenarios that are safer than others. Cash or credit? Is fast casual — which may have more people, but less exposure time — safer than a traditional sit-down restaurant?

Cash Management 142

Cash Management Fast Casual Fine Dining Food Safety 142

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States. The deal is valued at $7.3

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk. Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Xtra Chef

MARCH 30, 2020

Hoy shared that the cash flow for his business was up by 25% over his best week operating solely as a cafe, given that as a casual spot, the usual customer check is about $20. Thanks to his customers’ support, he was able to hire back 2 employees. We’ve gotten really lucky,” says Hoy.

Fast Casual 82

Fast Casual Back of House White Paper Online Ordering 82

Xtra Chef

APRIL 13, 2020

For food producers with limited resources, it can seem impossible to find a kitchen to rent that doesn’t completely destroy your limited margins. A commissary kitchen is a shared kitchen where space can be rented by the hour, or on a more permanent basis, for food storage, preparation, and cooking. Who Uses Commissary Kitchens?

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Food Truck Kitchen Safety License Insurance 78

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene.

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License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across But it’s worth remembering that while some people have cash in their pockets and want to treat themselves, many have been hit financially by COVID-19 and will be more cautious.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 9, 2020

Brands and The Habit, Chase and DoorDash, Waitr, Local Foods, C3 Signature, Pudu Tech, Southern Glazer's, Voodoo Doughnut, The Friendship Café and Digital Signage Expo. parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. . Local Foods Eyes Austin.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

EATER

MAY 23, 2022

In addition to the fine dining imports, the city is also welcoming casual concepts from other cities, like Dallas’s Velvet Taco and NYC’s Black Tap. In 2013, Brock opened a second location of his acclaimed South Carolina restaurant Husk, which drew the eyes of national food media to the city. But why Nashville? And why now?

Hotels 100

Hotels Fine Dining Tourism 2021 100

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Food and Alcoholic Delivery. On the Road to Recovery. POS Performance Data.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

EATER

NOVEMBER 1, 2021

Many in the food service industry, which reported quitting rates of 6.8 Technology can make things smoother for busy fast-food restaurants. The company has been testing woks that don’t need to be physically flipped and can prepare bigger batches of food, and clamshell grills, which cut cooking time in half.

Kitchen Safety 145

Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Black Box Intelligence

MARCH 10, 2020

While casual dining’s YOY dine-in comp sales in Texas improved by almost 11 percentage points compared with the previous week, the improvement for fast casual and quick service were a much lower 3.4 Upscale casual improved beverage by 3 percentage points and fine dining by an industry leading 14 percentage points.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Apicbase

APRIL 20, 2022

Guests expect your food to taste the same, no matter which location they visit or order from. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Can my concept be replicated easily?

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Black Box Intelligence

JUNE 12, 2020

Ignorant workers and management. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible. In the past two weeks I’ve had food and liquor delivered to my spot.” .

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. The biggest drop in net sentiment occurred in restaurant ‘ambiance’, followed by ‘food’. . Check has grown at 5.0%

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., He married Lorraine Pietryka on Aug. Sedgwick St.,

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

The Food Corridor

MAY 22, 2020

And might be wondering what it actually means for you and your business – how will your clients safely produce food? What Will the Post-Covid World Look Like for Food Businesses? First of all, it might not be a post-Covid world, but more of a managed Covid world. Food Trucks and Caterers. Dining Out.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80