Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. Excellent CX starts with employees and goes well beyond their safety and health.

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Fast Casual Food Safety Loyalty Program Customer Experience 145

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

7 Shifts

JANUARY 26, 2021

For both safety and ease, there isn’t a better option. For fast-casual and quick-service restaurants—no more lines. Reducing contact on high-touch devices in your restaurant is a difference-maker for its cleanliness and safety of your team. Our #1 thing is that we don’t want to discriminate how people get our food.

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2021 Front of House Social Media Back of House 370

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control.

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Back of House FOH BOH Front of House 52

The Restaurant Group

JANUARY 11, 2024

These grim statistics show how difficult it is to survive—let alone thrive—in the food industry. Establishing a brand identity for your own enterprise will differentiate it from other food businesses. Concept Are you going for formal or casual? However, all is not lost. Will you serve American, Italian, Mexican, or fusion?

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Customer Service Uniforms Food Safety Employee Relations 78

Modern Restaurant Management

JANUARY 3, 2024

. – Peter Kellis, Founder and CEO of TRAY As consumers continue to prioritize convenience, we believe the expectations that restaurants offer an accessible and seamless experience will continue to rise, particularly in the fast-casual category.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JUNE 9, 2021

Fresh prepared produce delivers many benefits to foodservice operations from cost and labor savings along with increasing back of house efficiency, food safety, and freshness. This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food.

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Kitchen Safety Food Supply Fast Casual Food Safety 147

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety.

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2020 Loyalty Program Mobile Ordering Fast Casual 193

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. COVID-19 and health and safety procedures COVID-19 has changed the way we all work, and in turn the way new hires are trained. And let’s be honest, when was the last time you read your own restaurant employee handbook?

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Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

OCTOBER 20, 2021

Breakfast and casual eateries/coffee shops can be optimistic. Nearly one in five frequented a casual restaurant/coffee shop more in September compared to 13 percent in May. Nearly one in five frequented a casual restaurant/coffee shop more in September compared to 13 percent in May. Why Breakfast Is Back. see below).

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2021 Dine-in Customer Service Casual 212

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. They became even more cost-efficient, food waste conscious and generally more responsible. Online Ordering Will Continue to Thrive.

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Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. Inflation is currently at 9.1

2022 178

2022 Fast Casual Customer Service Food Safety 178

7 Shifts

SEPTEMBER 20, 2021

For example, a Sanitization checklist may include: Sanitize food prep surfaces ?. Think about it: no more stacks and folders full of invoices, no clipboards and checkmarks, no guessing when it comes to food costs. Many services also allow you to add your recipes in and calculate actual food costs. Doors and light switches ?.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. Donated thousands of scrumptious meals to essential workers and the hungry via food pantries in their communities. billion to $25 billion.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MAY 18, 2021

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next? Will these habits stick?

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Delivery Kitchen Safety Social Media Online Ordering 141

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

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Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

JUNE 5, 2020

There are four touch-free methods restaurants can deploy now to ensure they are reopening in a way that promotes health and safety for their staff and guests as they work together to slow the spread of the coronavirus. This is a small step, but one that many fast food and fast casual restaurants are already embracing.

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Fast Casual Online Ordering Cash Management Mobile Ordering 193

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. million jobs in the food industry by 2024. 2024 could be a breakout year for fast casual restaurants.

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2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over. It’s All in the Details.

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Design Fine Dining Online Ordering Dine-in 221

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. Due to the virus scare, physical distancing is here to stay, and restaurant operators must take adequate measures to ensure the safety of customers and staff.

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Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

Food 238

Food Food Supply Franchise Franchising 238

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer. About Cuisine Solutions.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 104

Modern Restaurant Management

FEBRUARY 17, 2020

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Until recently, you probably settled for mediocre pizza or Chinese.

Customer Experience 182

Customer Experience Front of House Back of House Consumer Goods 182

Transact

OCTOBER 25, 2022

food labeling system. does all of the heavy lifting for employees when it comes to food labeling: there are no handwritten logs that need to be kept, labels that need to be written, or any calculations done manually. s food labeling makes Taco Mac’s operations more consistent. That’s when Taco Mac adopted TransAct’s BOHA!

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Sports Bar Back of House Food 147

The Restaurant Group

DECEMBER 3, 2020

Let’s take a look back at some of the key restaurant industry takeaways for 2020: Rise in Demand for Comfort Foods and Simple Menu Items. Let’s face it – all the stress and uncertainty this year has made us crave simple, comforting foods. Shift from Upscale to Casual. This year has seen the rise of fine-dining delivery.

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2020 Online Ordering Fine Dining Food Safety 78

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Camboflare.

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Serving Loyalty Program Food Supply Point of Sale 184

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

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Front of House Back of House Restaurant Law Food Safety 191

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

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Franchise Franchising Fast Casual Point of Sale 199

The Restaurant Group

DECEMBER 31, 2020

With winter approaching, those restaurants located in areas where indoor dining is permitted will still need to get creative and modify their dining rooms to ensure the safety and security of patrons. Increased Safety and Sanitation. While the downsides are numerous, some pandemic-induced changes have their upside.

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2021 Kitchen Safety Food Safety Fast Casual 78

Sling

JULY 24, 2023

13) FoodDocs FoodDocs uses AI technology to help restaurants stay in compliance with food safety regulations. and UK and proclaims to save managers hours per week on routine safety tasks. and UK and proclaims to save managers hours per week on routine safety tasks. It covers local health codes from the U.S.

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2023 Management Management Tip Distribution 78

Goliath Consulting

JUNE 3, 2020

First, we know that consumers will continue to regard safety and sanitation in high importance, possibly going towards 2021 (1). Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.” A Safe Environment with a Touch of Convenience.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

The Restaurant Group

JANUARY 12, 2021

Contrary to popular belief, now is a good time to start a food business because some great locations are available at a fair price. Food businesses that want to ensure better brand access are rethinking their location strategies, with many opting for multi-brand stores where two or more entities share a roof. Future-Proof Solutions.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

JUNE 9, 2020

Luckily, biometric technology like facial recognition, offer benefits that go way beyond helping us enhance dine-in safety. It can empower more personalized diner experiences, transform some of the least pleasurable elements of eating out (like paying the check), and help increase patron loyalty.

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Fast Casual Cash Management Customer Experience Back of House 120

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

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Restaurant Law Certification Food Safety Kitchen Safety 78

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

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2020 Fast Casual Point of Sale Online Ordering 175