Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

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Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Communicate with Customers on Social Media. Despite the significant number of communication channels, email marketing isn’t as outdated as it may seem. Optimize the website for mobile screens.

Marketing 203

Marketing Email Marketing SEO Social Media 203

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool.

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Social Media Restaurant Law Employee Relations Communication 312

The Rail

APRIL 11, 2024

According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

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Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. Starting in April, our data shows that venues will be booked 7 days a week. Jonathan Morse CEO & Co-founder of Tripleseat.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Lavu

JANUARY 31, 2020

Diners benefit from a streamlined booking process that displays available times and provides instant confirmation of bookings, coupled with the ability to communicate specific wants and needs. While your staff enjoys the perks of a transparent system, faster communication, and in some cases, behavior trends.

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Reservations Loyalty Program Front of House Social Media 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. It can sync with a loyalty program. Communicate with guests.

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QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant.

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2024 Loyalty Program Online Ordering Customer Service 52

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. What to use it for: Communicating with existing customers, event promotion, and acquiring new customers. Loyalty programs. Recommended Podcast: The new customer loyalty with Phil Crawford of CKE Restaurant. Press Releases.

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Seating Email Marketing Marketing SEO 221

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Transparent communication helps manage their expectations and reduces frustration. By leveraging this information, you can encourage repeat business and build loyalty among customers.

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

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Tableo

JUNE 26, 2023

Personalise your messaging and utilise their names when communicating with customers to win them back. Direct communications on social media should also be immediately and carefully answered. Use email marketing to communicate with your customers. Implement a loyalty program that pays customers for returning frequently.

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Social Media Customer Experience Loyalty Program Customer Service 40

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. Showcase Customer Loyalty Programs. Top Ways Coffee Shops Can Leverage Social Media.

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Social Media Loyalty Program Merchandise Point of Sale 98

Sling

MARCH 21, 2021

It doesn’t matter if your business owns one vehicle or 100, a robust administration program will keep those assets in good condition and performing longer than they would otherwise. In this article, we discuss everything business owners need to know about fleet management in order to implement such a program into their existing workflow.

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Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. We’ve also noticed the increased importance of loyalty programs at times like this. Bruce Reinstein, Partner, Kinetic12.

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MadMobile

AUGUST 30, 2022

However, the old-fashioned system of taking customer calls and keeping a registration log in a book or spreadsheet has always been a cumbersome process. If your reservation system is limited to just taking phone calls, it can lead to missed bookings and other organizational mistakes, which all come down to affecting your revenue.

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BNG Point of Sale

JANUARY 19, 2021

The ordering programs are even compatible with smartphones. We’re living in a digital world, and touch screens are THE way to communicate. Some programs are intuitive that customers can order food themselves online or at the table and pay with their credit card. Gone are the days of counting receipts and balancing books.

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POS Cash Management Mobile Ordering Loyalty Program 98

Sling

JULY 4, 2021

23) Start A Customer Loyalty Program. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand and is an essential part of making your restaurant a success in the 21st century. Not sure how to go about creating your own program? Set up a loyalty points system.

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Marketing Social Media Loyalty Program Food Truck 78

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

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Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). "As someone deeply committed to spreading a message of acceptance and inclusion, I'm proud to join Pizza Hut and First Book in their mission to increase access to books that represent – and celebrate – all children." A rebrand (June). " Karamo Brown.

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Bingage

JANUARY 29, 2021

This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. . Increasing repeat customer visits through automated Loyalty Programs. BOOK YOUR FREE DEMO NOW!! billion in 2017 to reach $25.1 billion annually by 2023!

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2021 Email Marketing Demo Loyalty Program 98

Sling

AUGUST 30, 2021

A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. What Is Hospitality Marketing?

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Hospitality Marketing Website Management Customer Experience 78

The Restaurant Times

SEPTEMBER 22, 2021

As early as 2018, an estimated 84% of all branded communication was visual. Be consistent with your social media management and tell the customers about special promotions or events, loyalty programs, gift cards, and other restaurant news. . It helps in streamlining the booking process. Source: Shake Shack Website.

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Social Media SEO Website Management Online Ordering 59

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. OpenTable charges $1 per cover book on the website and $0.25 per cover if booked on your own website. This relief program has ended.

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Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. OpenTable charges $1 per cover book on the website and $0.25 per cover if booked on your own website. All this leads to increased profits.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Bingage

MAY 24, 2022

This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. Increasing repeat customer visits through automated Loyalty Programs. BOOK YOUR FREE DEMO NOW!! billion in 2017 to reach $25.1 billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. After booking a reservation and dining at your restaurant, a feedback email will automatically be sent to guests to find out what they thought about their experience – just set it and forget it! Through Your Loyalty Program. Are you a member of our loyalty program?

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Loyalty Program Customer Service Customer Experience Online Ordering 52

Apicbase

MARCH 28, 2024

Customer Relationship Management (CRM) – these systems collect and analyse customer data, allowing restaurants to personalise service, target marketing campaigns, and build loyalty programs. Efficient and accurate communication reduces wait times, decreases errors, and ensures customers receive their meals precisely as expected.

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Kounta

NOVEMBER 11, 2019

A loyalty system that makes connections. On a mission to secure and strengthen their venues in the Wellington scene, Leon set out to unearth a loyalty system that would also deliver on some of their marketing strategies. When Leon asked a mentor what loyalty system he recommended, he got a simple answer: Goody. “I

Hospitality 40

Hospitality Bar Loyalty Program Point of Sale 40

Indoor Media

AUGUST 10, 2017

Perhaps one of the oldest tricks in the book is the fact that many grocery store chains place candy, magazines, and gum at the registers in an attempt to take advantage of analysis paralysis. Costco’s members-only program not only creates proud, card-carrying members, but it builds customer loyalty. Decision Fatigue.

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Advertising Coupons Consumer Goods Loyalty Program 78

Bingage

JANUARY 29, 2021

This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. Increasing repeat customer visits through automated Loyalty Programs. BOOK YOUR FREE DEMO NOW!! billion in 2017 to reach $25.1 billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. And, because they’re cloud-based, you can pull these statistics remotely from anywhere. Loyalty program Loyalty programs make your regular customers feel appreciated and valued, and your bar POS system can help.

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POS Bar Brewery Customer Service 40

Bingage

JANUARY 29, 2021

This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. Increasing repeat customer visits through automated Loyalty Programs. BOOK YOUR FREE DEMO NOW!! billion in 2017 to reach $25.1 billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

JULY 6, 2023

It's a crucial step to ensure that recipients receive messages that match their behavior and preferences and are designed to then modify or augment their known behavior to generate greater loyalty, increased revenue or more awareness. Timing and context also play a role in creating “high value” communications.

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Seating Innovation Marketing Loyalty Program 180

Touch Bistro

MAY 26, 2021

A restaurant reservations system helps you manage all your bookings digitally so you can reduce those dreaded no-shows and ensure you’re maximizing all your available tables – something that’s especially important on a busy holiday like July 4th. A restaurant reservations system that helps you fill tables in advance. Embrace the View.

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Specials 2021 Merchandise Mobile Ordering 111

Open for Business

OCTOBER 20, 2023

Whether it’s a detailed orientation program or ongoing training sessions, make sure your staff knows what to do and how to do it in a way that aligns with your brand and core values. Customer service skills should be a key focus , as should teamwork and communication. It’s an investment that pays off in the long term.

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License Email Marketing Seasonal Menu Front of House 78

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

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