Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. This is also well-known in foodservice with the fast-paced work required in back and front of house.

Food 175

Food 2002 Food Safety Kitchen Safety 175

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Communicate with guests. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. It can seem like a lot to learn upfront, but the payoff is huge. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door. “Take better care of your staff.”

Hiring 195

Hiring Front of House Back of House Document 195

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. As a cook or chef there are many days that go well and a few that challenge the best.

Café 348

Café Front of House Point of Sale Back of House 348

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app.

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Additionally, make them accessible in a shared drive or through your restaurant communication system. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make.

Management 285

Management Management Communication Back of House 285

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Yet, here you are still slugging it out every single day doing battle on the front line. Coming out in late February 2021. ” Hold that thought for a second. Two Restaurants: Two Mindsets. In hindsight, I was an a **e.

Coaching 360

Coaching Back of House Front of House Training 360

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Perhaps you’re a large restaurant chain that has locations all over the country?

Technology 197

Technology Front of House Back of House Point of Sale 197

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Fast forward a year later and the economy is recovering, albeit at a slow pace. Staff Management.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

Embrace the Suck

APRIL 18, 2022

Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

JULY 12, 2023

I seen the books. You're classically trained. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. So basically I joined the ownership structure in September of 2019.

Front of House 370

Front of House Back of House Take-out Book 370

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. There are no cubicles, there is a tight-knit community, and, as anyone who has ever worked in a restaurant will tell you, there is never a dull moment. You’ll find national averages for pay below.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

DECEMBER 28, 2020

We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Carbon emissions labeling helps inform our impact on planetary health. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Touch Bistro

JUNE 2, 2021

In fact, TouchBistro’s 2020 State of Restaurants Report (based on a study conducted prior to the pandemic) revealed that while one-third of operators had plans to adopt restaurant reservation software in the future, 57% were still relying on phone calls and walk-ins to make bookings. That means a big shift has to happen soon. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

7 Shifts

AUGUST 15, 2022

For instance, were you responsible for restaurant employee scheduling or managing a log book ? Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Front of House Seasonal Menu 78

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

MARCH 3, 2020

Grouping positions that vary between hourly and salary pay, like front-of-house staff (servers, hosts, and bartenders), back of house kitchen staff (cooks, dishwashers), and management staff, can help you track labor cost on a more granular level. Labor is one of the biggest expenses for a restaurant.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Smart Systems Pro

APRIL 3, 2019

Clear communications. I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Teach, involve and delegate to your team. Work hard to make it happen!

Management 72

Management Management Cash Management Front of House 72

Notch

MARCH 12, 2019

Say you look at your books over the last 30 days and you see that you spent a total of $5,000 on wages and other salary costs. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. For the sake of clarity, let’s try this out with an example.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367

Smart Systems Pro

APRIL 3, 2019

Clear communications. I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. Teach, involve and delegate to your team. Work hard to make it happen!

Management 40

Management Management Cash Management Front of House 40

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 352

Operations Management Management Mobile Ordering 352

Notch

MARCH 12, 2019

Say you look at your books over the last 30 days and you see that you spent a total of $5,000 on wages and other salary costs. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. For the sake of clarity, let’s try this out with an example.

Front of House 52

Front of House Fast Casual Back of House Fine Dining 52

Restaurant365

NOVEMBER 26, 2019

Near Field Communication (NFC) payments (i.e., Picture this: you’ve added a new restaurant management system to optimize labor costs, but because it is so complex, you’ve multiplied your training costs by ten-fold. Check out our list of the top 16 features of restaurant management software that are must-haves in 2020.

2020 117

2020 Management Management Mobile Ordering 117

Marketman

DECEMBER 21, 2019

Even those who read all the books and ask all the questions can never really be prepared for what restaurant management means. Often times, restaurant owners, albeit with the greatest of intentions, possess little to no restaurant management knowledge. Restaurant management spans over a wide variety of elements including: Customer service.

Management 52

Management Management Cash Management Inventory 52

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 17, 2020

22 percent of those polled are interested gifting recipe books. This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 166

2020 Point of Sale Consumer Goods Seasonal Menu 166

Restaurant365

MAY 30, 2022

Below are a few of the things we tasted, quaffed, heard, and learned during what was sure to be a show for the record book. . Below are a few of the things we tasted, quaffed, heard, and learned during what was sure to be a show for the record book. . Food, Glorious Food . It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Top Restaurant Management Apps. TouchBistro. Try 7shifts for Free. Apple | Android. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192