Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels. When ordering drinks, almost 3 in 5 prefer ordering through table service.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Ken Burgin

JULY 17, 2022

Contact Previous Bookings. Upgrade your Booking System: is a book still adequate, or emailing PDF docs to be filled in and returned? At a minimum have click-and-pay invoices to collect booking payments. People expect to pay online, and get annoyed if it’s not available. An empty room gives you zero revenue.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across COVID-19 triggered an increase in remote, app-based ordering in the US On Premise.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Notably, not enough investment in technology and digital transformation.

2023 192

2023 Loyalty Program Mobile Ordering Consumer Goods 192

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over. It’s All in the Details.

Design 221

Design Fine Dining Online Ordering Dine-in 221

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” This casual European restaurant offers duck-fat Belgian fries and sandwiches for lunch and dinner.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. Now more than ever, consumers want to get their food and go, quickly. Convenience is the main ingredient driving restaurant demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Restaurants can continue to foster the aura of personal service and exclusivity by using online booking services and offering phone reservations.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. In turn, your guests will also be able to easily access this information online and can instantly book tables or make changes to their reservations. Self-Ordering Kiosks. Digitized Payments.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. You need a marketing plan. Achievable.

Seating 222

Seating Email Marketing Marketing SEO 222

Restaurant Clicks

SEPTEMBER 16, 2021

Order Online. Order Online. The food is the best part of Blue Sushi. There, you can order the chef’s top pick sushi roll dating back to 2017. Order Online. Order Online. The interior is casual. The giant patio with Japanese lanterns will give the place away.

Online Ordering 109

Online Ordering Back of House Front of House Fine Dining 109

Restaurant Clicks

DECEMBER 15, 2021

Whether you’re looking for food markets, coffee houses, bookstores, theater, or music, you’ll find the very best of home-grown creativity in Portland. Whether you’re looking for American, Mexican, Chinese, or anything in between, restaurants in Portland deliver authentic and innovative dining experiences and, of course, delicious food.

Fine Dining 125

Fine Dining Seasonal Menu Online Ordering Fast Casual 125

7 Shifts

JANUARY 7, 2021

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Word of mouth is fantastic, but when it comes to scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Restaurant Clicks

AUGUST 30, 2021

This comes as no surprise, as it is considered one of the favorite foods in our country, not just limited to enjoying at cookouts for long holiday weekends. Having recently been featured in our article on outdoor dining, Duke’s Grocery is a casual dining restaurant that hits it out of the park in every area. Order Online.

Fast Casual 78

Fast Casual Online Ordering Back of House Casual 78

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery.

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

Restaurant Clicks

AUGUST 10, 2021

one thing you may or may not know – you will often find yourself in the midst of a food truck extravaganza, especially if you are visiting the downtown area in the middle of the day. Food trucks are all the craze for Washingtonians. We know that the food will be fresh, delicious, and usually locally owned. Pepe Food Truck.

Food Truck 135

Food Truck Food Social Media Mobile Ordering 135

Restaurant Clicks

OCTOBER 4, 2021

If you plan on visiting this casual, takeout sushi spot, I recommend the Thrasher Plate, a solid favorite among locals and regulars. The Dominican rolls, poke bowl and pork dumplings are also popular orders. Order Online. Order Online. It’s a casual but classy place to dine with a group of friends.

Online Ordering 148

Online Ordering Back of House Casual Dine-in 148

Restaurant Clicks

OCTOBER 6, 2021

I took the liberty of doing a little research, reading reviews, and socializing with locals to get an idea of places to get food in Midland. When looking for a good restaurant, I measure three things: service, atmosphere, and food quality. Of course, I want to enjoy great food as well! Order Online. Order Online.

Front of House 112

Front of House Online Ordering Food Order Back of House 112

Restaurant Clicks

JUNE 3, 2021

Upper West Side Cafe Lulu’s Wine Garden Laos in Town DC Corazon Hedy’s Rooftop Immigrant Food Equinox Restaurant Compass Rose Calico Dukes’ Grocery Hi-Lawn Blackwall Hitch Ruthie’s All Day. Attached to a squash club, Upper West Side is unique because the atmosphere is casual and inviting, yet the decor is chic and modern. Order Online.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. Means by which the food is served to the customer. 2) Casual Dining. Food offerings are moderately priced. 3) Fast Casual.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Restaurant Clicks

DECEMBER 28, 2021

This casual, baseball-themed eatery is an excellent option if you’re visiting Fresno with your kids. Consider ordering their Roasted Chicken Chili Omelet, Fort Washington Fitness Meal, Banana Bread French Toast, or Biscuits Up, Bases Loaded if you’re stopping by for the first time. Order Online. Order Online.

Online Ordering 94

Online Ordering Back of House Seasonal Menu Casual 94

Restaurant Clicks

NOVEMBER 2, 2021

Chicken and waffles, mimosas, and comfort food abound, Bluff City brunch gives you a taste of Southern hospitality. View this post on Instagram A post shared by Memphis Brunch | Food Blog (@memphisbrunch). Maybe Southern food isn’t your thing, or you want to try something more high-end? Order Online.

Website Management 119

Website Management Fine Dining Online Ordering Back of House 119

Restaurant Clicks

DECEMBER 27, 2021

Red Hook might be a lesser-known name amongst the more infamous neighborhoods in Brooklyn, but the food scene in this area is not to be underestimated. This casual sea-side vibe lends itself perfectly to the foodie scene. Order Online. Order Online. Order Online. Order Online.

Online Ordering 116

Online Ordering Back of House Bar Food Order 116

Restaurant Clicks

OCTOBER 26, 2021

The Hudson Cafe Selden Standard Dime Store Grey Ghost Detroit The Brooklyn Street Local The Whitney Detroit The Apparatus Room Bobcat Bonnie’s Honest John’s Rose’s Fine Food and Wine Le Petit Déjeuner Restaurant Clique O.W.L. The food and drink menus are seasonal and are often revamped. The Hudson Cafe. Dime Store.

Fine Dining 122

Fine Dining Website Management Back of House Seasonal Menu 122

Restaurant Clicks

SEPTEMBER 5, 2021

Located off of Liberty Avenue, this Pittsburgh restaurant is ideal for visitors interested in healthier food options. Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

DECEMBER 7, 2021

I recommend starting with their MOTC Lobster Taco or Lone Star Surf & Turf Carpaccio and ordering their Achiote Glazed Broken Arrow Ranch Nilgai Antelope or Maple/Black Peppercorn Soaked Buffalo Tenderloin with a side of BBQ Brisket Mac N’ Cheese. Order Online. Jimmy’s Food Store. Not in the mood for barbeque?

Food Truck 111

Food Truck Reservations Seasonal Menu Fine Dining 111

Sling

JANUARY 22, 2021

Planning a new food-service business? In this article, the food-service-management experts at Sling discuss the popular restaurant concepts and help you choose the one that’s right for you. 1) Fast Casual. 2) Fast Food. The fast food restaurant concept attracts diners because of its price, convenience, and speed.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

Restaurant Clicks

NOVEMBER 8, 2021

They make their dough and sauce from scratch daily and make the pizza fresh when you order it, making it an old-fashioned deck oven with a brick bottom. This fast-casual artisanal pizza eatery combines community outreach with Nashville’s musical spirit. Order Online. Order Online. Emmy Squared.

Brewery 117

Brewery Online Ordering Back of House Fine Dining 117

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. In turn, your guests will also be able to easily access this information online and can instantly book tables or make changes to their reservations. Self-Ordering Kiosks. Digitized Payments.

Online Ordering 78

Online Ordering Fast Casual Mobile Ordering Point of Sale 78

Restaurant Clicks

NOVEMBER 25, 2021

When you think of the food in Texas, monster cowboy-cut ribeyes and barbecue may be the first things that come to mind. Austin is one of the most charming and diverse cities in the country, and it’s home to an inspiring and innovative food scene that’s sure to delight you on your trip. Order Online. Order Online.

Online Ordering 106

Online Ordering Reservations Fine Dining Seasonal Menu 106

Open for Business

MARCH 1, 2023

It can be a helpful jumping off point, but be sure to search online and ask around to learn what the going rate for each role is in your area. The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78