Modern Restaurant Management

JANUARY 22, 2020

The food and restaurant industry has evolved dramatically over the years. Stay up to date and take note of these five notable customer service trends in the restaurant industry. Similar to how businesses use chatbots, restaurants are starting to integrate technology into their processes, particularly in order. Self-Service Tech.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Market your restaurant app via email.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Social Hospitality: Restaurants

MAY 18, 2020

It’s also because marketing teams have more opportunities to create innovative campaigns to boost sales. Anyone who runs a hotel or restaurant is a salesperson. Here are 9 hospitality sales tips that combine classic techniques with modern practices. From 2009 to 2017, gross bookings in U.S. Organize Local Seasonal Events.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. Start a restaurant loyalty program.

Loyalty Program 397

Loyalty Program Marketing Email Marketing Social Media 397

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Write a Marketing Plan. Social Media. Share how it's made!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Goliath Consulting

MAY 19, 2020

Here are four strategies you can use in your existing catering business to gain a competitive edge in the crowded catering landscape. It will also provide a marketing platform where you can meet new people and gain new leads. But as consumer spending on catering grows, so does the competition. INVEST IN TECH.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

ChowNow

NOVEMBER 11, 2020

For restaurant owners, using third-party delivery apps like DoorDash, UberEats, Grubhub, and Postmates can seem like a necessary evil. Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S.,

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. If your restaurant was forced to shut down during the worst of the pandemic, then you’re not alone. Here’s how to plan your restaurant’s grand opening (or re- opening) to get back to business with a bang. 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

Goliath Consulting

MAY 31, 2023

Are you a restaurant owner or manager looking for ways to attract more customers and increase sales? This location-based marketing technique uses GPS or RFID technology to create a virtual boundary around a specific area, such as your restaurant’s location. How does Geo-fencing for Restaurants Work? What is Geo-fencing?

Point of Sale 195

Point of Sale Email Marketing Customer Experience Advertising 195

ChowNow

AUGUST 19, 2024

Whether you’re a roadside fruit stand or a Michelin star restaurant, cash flow management is crucial. It doesn’t matter how fine-tuned your menu is or how much marketing buzz you have if you’re spending more money than you’re earning. Understandably, most restaurant owners aren’t financial experts.

Cash Management 195

Cash Management Management Management Inventory 195

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Goliath Consulting

AUGUST 24, 2023

In today’s competitive food industry, effective local restaurant marketing is the key to success. For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential.

Loyalty Program 195

Loyalty Program Marketing Email Marketing SEO 195

7 Shifts

MAY 31, 2024

Let’s be honest - you’re a restaurant operator, not a marketing expert. But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. You got into this business because of your passion for food and hospitality.

2024 221

2024 Marketing Email Marketing SEO 221

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Social Hospitality: Restaurants

MAY 18, 2020

It’s also because marketing teams have more opportunities to create innovative campaigns to boost sales. Anyone who runs a hotel or restaurant is a salesperson. Here are 9 hospitality sales tips that combine classic techniques with modern practices. They have beautiful websites , blogs , and a well-planned social media presence.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. And the big restaurant brands are only getting bigger , making it even harder to stand out. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Indoor Media

JULY 27, 2017

When you own a growing restaurant, every day you strive to create a friendly atmosphere and be a part of your customers’ daily routines or perhaps even lifelong memories. This includes new restaurant marketing ideas and even operational tips. Nation’s Restaurant News. Next Restaurants. Look no further!

Blog 88

Blog Marketing SEO Website Management 88

Social Hospitality: Restaurants

JULY 5, 2019

Digital marketing has revolutionized the marketing landscape, especially for restaurants. Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Are you marketing your restaurant in the right way? Leverage Social Media Marketing.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Next Restaurants

JULY 23, 2021

As a restaurant business owner, it is sometimes difficult to juggle operating and marketing your restaurant all at once. Indeed, there needs to be some kind of balance between the effort you invest into your restaurant on a daily basis and the energy you spend on promoting this restaurant.

SEO 179

SEO Website Management Email Marketing Social Media 179

The Restaurant Group

APRIL 12, 2025

Hello, restaurant owner! Let’s dive into the world of restaurant influencer marketing a game-changer that’s as juicy as your signature burger. What Is Restaurant Influencer Marketing? That’s the essence of restaurant influencer marketing.

Influencer 78

Influencer Marketing Social Media Food Truck 78

Social Hospitality: Restaurants

AUGUST 11, 2023

In order to run a successful restaurant, you must also have an easy-to-navigate website. Implementing a solid SEO strategy may not be the heart of a good restaurant, but it certainly can help. Here are some SEO practices for restaurants to boost their digital presence and attract customers.

SEO 195

SEO Social Media Reservations Online Ordering 195

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Which is where your restaurant marketing plan comes in.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. These figures prove how tough the competition is in this industry and how important it is to devise unconventional tactics and extraordinary strategies to stay ahead. How do you create a good restaurant marketing strategy?

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Engine

NOVEMBER 27, 2024

According to one survey , 62% of respondents check a restaurant’s social media before deciding to dine there. In addition, 42% of respondents prefer social media to search engines when they are looking for new restaurants. They plainly show the importance of social media for your restaurant.

Social Media 59

Social Media Website Management Customer Experience Take-out 59

Goliath Consulting

OCTOBER 4, 2023

An insight into upcoming holidays and marketing strategies every restaurant owner needs to embrace. As the world comes alive with holiday spirit, it’s imperative that restaurant owners stay ahead of the game. With the right strategies, the holidays can become a gold mine for restaurateurs.

Marketing 195

Marketing Loyalty Program Seasonal Menu Events 195

Restaurant Engine

FEBRUARY 12, 2025

What is the trick to getting free marketing for your restaurant? Next, your restaurant customers are happy when they dine with you. Now, you want to grow your restaurant, and you dont want to spend a ton of money to do it. Now, you want to grow your restaurant, and you dont want to spend a ton of money to do it.

Social Media 52

Social Media Marketing Customer Experience Compost 52

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Podcasts are an effective way to stay up-to-date on industry trends, and get tools and resources to help you run your restaurant.

Coaching 195

Coaching Website Management Email Marketing Retail 195

The Rail

JULY 5, 2024

By Destiny Clarkson, Contributor Running a successful restaurant requires more than just serving delicious food; it requires precision, coordination, and a keen understanding of every moving part. All aspects of restaurant administration, including menu optimization , cost control, and revenue maximization, are critical to your bottom line.

Management 130

Management Management Loyalty Program Point of Sale 130

Next Restaurants

AUGUST 2, 2022

Of all the industries to have been touched by this cascade of events, however, few have been as deeply impacted as the restaurant industry. Of all the industries to have been touched by this cascade of events, however, few have been as deeply impacted as the restaurant industry. Marketing Your Venue.

Events 141

Events Marketing Social Media Customer Service 141

ChowNow

SEPTEMBER 26, 2024

Email marketing is a powerful tool to drive repeat orders and boost diner loyalty. Not only do the majority of customers like to be contacted by brands via email according to surveys , the average Return on Investment for email marketing is $36 for every dollar spent.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Paper Chase Accountancy

MAY 21, 2025

Hotels, restaurants, and sprawling F&B groups operate within a unique financial landscape, demanding far more than generic bookkeeping. As a global leader in hospitality industry accounting and advisory services, Paperchase empowers businesses across diverse markets to navigate their financial complexities with precision and foresight.

Hospitality 52

Hospitality Sustainability Cash Management Hotels 52

Modern Restaurant Management

OCTOBER 29, 2019

" The Big Kahuna Burger theme will be part of the Interior where staff will be in costume and exterior of the restaurant with Big Kahuna Burger signage. ." " The Big Kahuna Burger theme will be part of the Interior where staff will be in costume and exterior of the restaurant with Big Kahuna Burger signage.

Food Supply 216

Food Supply Franchise Franchising Customer Experience 216

The Restaurant Group

NOVEMBER 9, 2020

Restaurant-to-Consumer Social Media Engagement. Restaurants use social media to draw in diners. In a recent 2019 restaurant survey, almost half (45%) of the U.S. diners surveyed stated that a single social media post influenced their decision to try a restaurant for the first time. Source: QSR. 89% of U.S. 89% of U.S.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164