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Keep the design simple, use high-quality images of your food, and include strong calls to action (like “Book a Table” or “Order Now”). You can send special offers to repeat diners, while promoting delivery options to those who have used your online ordering system.
Are you working with a flexible POS solution ? Your restaurant should not have to change the way you operate to accommodate your POS software. Not just your front-of-house process, but a good POS software solution will also help your kitchen run more smoothly as well.
One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.
Every restaurant is different, so why should your POS solutions all be the same? Ask yourself these 5 questions and see if you have a tech stack build specific to your restaurants needs: What Ordering Options Do You Want To Offer? This means taking into consideration their age and the language they may speak.
This blog offers a comprehensive checklist of monthly restaurant accounting activities, invaluable tax preparation advice, and expert tips to streamline your reporting with the indispensable support of bookkeeping and accounting services. It’s also vital for verifying deposits from your POS system. Are you meeting your targets?
Improving Operational Efficiency and Customer Satisfaction Orders are fulfilled on time without delays. Digital tracking offers real-time updates and integrates with POS systems. Spot recurring waste patterns to adjust orders. Upserve Features predictive ordering and food cost analysis.
In this blog post, we will explore the key restaurant technologies you can integrate into your hospitality business, including Checkless Payments, Floor Cues, and handheld point-of-sale (POS) systems, to transform your operations and boost your bottom line. Some benefits of handheld POS devices include : Resource optimization.
Best Ways to Manage QSR Menu Options Using POS Software Today’s QSR restaurants might look a little bit different than they did more than two years ago when the pandemic unleashed a wave of disruption. And restaurants are rising to the challenge of offering the right menu options with innovative QSR POS software.
Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. Factors like ensuring the right food is in the right bag, confirming the driver has all the bags, and verifying order modifications all raise the level of service.
New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.
As a restaurant owner and manager you want to make sure your staff and customers are protected every time they come in to order food from your establishment. As well as reduce the number of times your staff needs to touch the same stationary POS screen. Especially during and right after the holiday season. Don’t try to do it alone.
This can help prevent over-ordering of ingredients, leading to excess inventory and unnecessary expenses. You can keep track of your inventory through your POS system, which is integrated with inventory tracking. Lavu’s POS software includes restaurant inventory management.)
Join us as we dive into what a split check policy entails, why it’s essential, and how Clover’s restaurant POS systems can make this process seamless. There are several ways customers may want to split the check, including: Equal splits: The total bill is divided equally among all diners, regardless of what each person ordered.
In this blog post, you’ll find that the shift towards cashless payments represents a significant opportunity for restaurants to enhance their operations, improve customer satisfaction, and stay ahead in an increasingly digital landscape. Get a Free POS Demo Designed for Modern Restaurants!
Dine-in service today feels like a balancing act—servers running between POS stations, guests waiting too long to order or pay, and managers watching table turns slow to a crawl. The Fix: With OneDine OTG handhelds, servers can take orders tableside and send them directly to the kitchen in real-time. It’s not a staffing problem.
Restaurant Marketing Truths 7 Reasons Why First-Party Ordering Is Taking Over Third-Party Independent restaurant operators are shifting away from third-party delivery apps — and for good reason. That’s the power of first-party ordering done right. You Keep More Profit from Every Order More money stays with you.
However, here are a few benchmarks: Quick-service restaurants tend to hover around 17% , due to high order turnover, automation, and relatively inexpensive ingredients. This included not only receipts from tableside sales, but also from any takeout orders.
Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. Factors like ensuring the right food is in the right bag, confirming the driver has all the bags, and verifying order modifications all raise the level of service.
There is a lot of competition and it is certain to win if your branding, POS system, or customer service is lacking in any way. Quick Service Restaurant Mistakes Often Start with an Outdated or Inflexible POS System Of all the items your restaurant requires, a modern, flexible point-of-sale system (POS) is critical.
The First-Party Challenge: Hard But Worth Fighting For Getting guests to order directly from you, instead of through third-party platforms, remains the holy grail—and it’s tougher than most operators realize. The numbers are compelling: while someone might spend $20 dining in, catering guests often spend $500 or more per order.
Table of Contents Return on Time Is the New ROI Profitability Starts With Simplicity Why Independent Restaurants Cant Afford to Wait First-Party Ordering Is GrowingFast Dynamic Pricing Is Delivering Real ROI Final Word: Its Time to Own Your Digital Strategy Return on Time Is the New ROI Restaurant operators are under more pressure than ever.
Google Business Profile No-Stress Guide to Cleaning Up Your Google Business Profile Ordering Links Independent restaurant operators have enough on their platelet us handle the tech. If your Google Business Profile is showing third-party Order Now buttons you didnt authorize, youre not alone. That little Order Online button?
Dynamic Order Routing During peak hours, traditional order management systems often create bottlenecks as multiple sales channels (drive-thru, in-store, mobile, third-party delivery) compete for kitchen resources. Edge devices process orders locally, eliminating cloud processing delays and network latency issues.
For example, allow customers to use technology to order , make payment, send orders directly to the kitchen, and more so you can better position your staff throughout the restaurant. For example, offering plant-based menu items can attract health conscious and vegetarian customers to come in or order online.
Do you know everything there is to know about restaurant POS software ? If not, you should be working with a tech expert who can find a POS system that is the best fit for your unique restaurant. Build What You Need Like a good suit or dress, a restaurant POS system is NOT a one-size-fits-all acquisition.
.” - Heather Leed Neary, CEO, Taco John’s Taco John’s uses Qu’s unified ordering and data platform with tools like Notify , a real-time mobile app that shows sales and labor activity, to improve store management and guest flow. Flex kiosks keep lines moving and smart kitchen & KDS systems fulfill orders faster.
We made it a priority to support our own customers during these meetings, ordering lunch from some of our favorite local restaurantsrestaurants powered by Chowly. And, as always, we took the opportunity to push the envelope, challenging norms and exploring new ways to better support our customers.
From knowing where an order is in the kitchen to having instant insight into which upsell recommendations are driving the greatest gains in average order value. At Qu, we’re focused on giving you data-driven tools to optimize every part of the order journey so you can run a more efficient, profitable business.
This blog delves into how Paperchase’s comprehensive suite of services transcends mere compliance, acting as a catalyst for growth, enhanced profitability, and unwavering long-term stability for hospitality ventures worldwide. Knowledge of Industry-Specific Tools: Are they proficient with common hospitality POS systems (e.g.,
But if you're an independent restaurant operator trying to increase margins, drive more direct orders, and track real-time performance, branding alone won’t cut it. Agency vs. But they rarely track what happens after a click, where the order came from, how much you made, or whether a guest will return. Agencies don’t own your results.
We’re talkin sales totals, customer orders, kitchen prep times, even that feedback card someone scribbled on. When you swipe cards at the register or punch orders into the POS, you’re building a goldmine of info. Track visits, favorite orders, and even the time they usually walk in. Yeah, they pack data too.
Enhancing the Guest Experience In addition to operational improvements, Qu is introducing guest-facing innovations like the Order Ready Board, which enhances transparency for digital pickup orders and streamlines in-store traffic flow. This holistic approach ensures that both staff efficiency and guest satisfaction are elevated.
But when orders are mishandled, items go missing, or transactions arent recorded correctly, your restaurant pays the price. Transaction-Level Detail (TLD) Detect dives deep into your POS data to highlight suspicious or inconsistent activity. These errors add up fastand they often go unnoticed. Are portion sizes creeping up?
For independent restaurant operators, showing up in those moments makes all the difference to drive more orders and foot traffic. For independent restaurant operators, showing up in those moments makes all the difference for driving more orders and foot traffic. The Stats to Know Over 80% of “near me” searches happen on mobile.
Guests want to scan a QR code, view the menu, place their order, and even pay—all from their phone. How OneDine Helps: OneDine offers fully branded, mobile-first experiences that let guests order and pay on their terms—speeding up service and table turns without sacrificing hospitality. No waiting. No flagging down a server.
The Big Picture: Modest Growth, Major Opportunities Digital sales grew 3% year-over-year and 4% over the last three years, signaling stabilization in ordering channel patterns. But heres the kicker: Its not just about offering online ordering. First-Party Digital Ordering Reigns Supreme Brands are making it a priority.
means the restaurants in-app presence and orders really start to fall. High wait times might get you paused for a bit, while POS webhook issues mean a longer time out. In other words, if a store confirms an order will be ready in 15 minutes but it takes 20 minutes, thats five minutes of avoidable wait time. Anything under 4.2
YOY and 285% since 2020 With delivery and mobile orders skyrocketing, DSPs will continue to be a major part of the QSR ecosystem. Of course, this trend also signals a rise in the amount of money lost to canceled and adjusted delivery orders. YOY and hit a six-year low Delivery is up 29.8% Step 2: Regain control of delivery data.
Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.
By consolidating over 10 tools into one systemmenus, listings, ads, pricing, POS integrationwe help independent restaurant operators cut costs and reclaim third-party revenue without hiring more staff. The Chowly Platform provides built-in attribution tracking across Google Ads, order channels, and moreso you know where every dollar goes.
In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. Eliminating 3rd Party App Charges with Kitchen Point-of-Sale (POS) Systems.
Music had been part of the kitchen atmosphere all through prep, but now it was silent waiting for the ticking of the POS printer. Cooks are now bouncing from foot-to-foot waiting for the chime of the printer as orders in the dining room are being taken by servers who put on a show face that projects calm. Ready, yes, calm, not really.
By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year.
A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.
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