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If you pull a joker, the meal is on the house. For example, you can create a blog to share the inspirations and stories behind your dishes. Promoting your restaurant should start with promoting the food itself. However, too many restaurants fall into the trap of promoting items with a low food cost and high margin.
Employees can always catch up on their phones during breaks but during production and service their focus must be on the job in front of them. [] BRING PEOPLE TOGETHER: One of the “bad and ugly” aspects to technology, especially social media, is that people are pulled into their silos and fail to interact and share with others.
Provide s multiple ways for guests to book a reservation: In house On your website Via a third-party partner Using a browser widget Create s custom availability plans for events (concerts, ball games, parades , etc. ) Reporting and Analytics Data is king; ConnectSmart Host helps you make the most of your front-and-back-of-house data.
Four Seasons New York: Housing Healthcare Pros. We are committed to providing relief to medical staff and others who are on the front line of this global battle against COVID-19 as well as the volunteer organizations on the ground serving local communities,” said Bill Hornbuckle, Acting CEO and President of MGM Resorts International.
Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.
Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. In the ever-changing world of hospitality, efficiency is the name of the game. The result?
Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.
The focus of this blog post is to help existing restaurants launch their own ghost kitchens. Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. What is a ghost kitchen? How a ghost kitchen works. Size of U.S.
This two-part blog series presents an overall guide to the essentials of payroll accounting for restaurant groups. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. However, tracking your labor cost is a bit more complicated.
Instead, AP automation enables a range of automated bill payment options, including check, automated clearing house (ACH) and virtual credit cards. AP automation virtually eliminates time-consuming, error-prone data entry, and enables your managers to focus on customers and front-of-house operations. Data Entry and GL Coding.
Some of your inventory ordering questions are answered in a recent blog post. As your restaurant reopens with social distancing requirements and capacity restrictions, it’s wise to consider handling delivery in-house to avoid third-party delivery fees and create work for existing employees. How much dine-in sales should I expect?
Accurately represent your unique front of house or back of house teams? Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Most restaurants are trying to hire right now. Cultivate an online presence.
Payroll and accounting are some of the most complex, and critical, responsibilities for a restaurant. It is especially important to get payroll correct, because it is a heavily regulated aspect of running a business. At the core, restaurant payroll is an accounting function. Deciding your restaurant accounting cycle is step one.
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However, manual in-house payroll is extremely time consuming, and you may make costly errors when navigating the complex world of payroll. In the restaurant industry, most positions are paid on an hourly basis, except for front of house and kitchen management. Who qualifies as a tipped employee?
Good restaurant point of sale software will have the flexibility to accommodate different types of ordering (in-house, online, self-service). Improved communication between front-of-house and back-of-house will speed up service and improve customer satisfaction. Restaurant Point of Sale Software. Friendly UI and UX.
Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.
Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. The restaurant industry knows that high turnover and unengaged employees can be costly. Tips for Hiring Millennials.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. In this blog, Part 2 of 2, we explore critical restaurant KPIs about your BOH data to review for long-term profitability. Restaurant KPIs impacting a profitable back of house. Read Part 1 here ).
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). In this blog post, Part 1 of 2, we will dive into the metrics you should be examining with your FOH’s profitability. Restaurant KPIs impacting a profitable front of house.
There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.
In this blog, we delve into the top-tier prophecies for the year ahead and illuminate how our ConnectSmart® suite can propel your restaurant into a league of its own. A key part of automating your restaurant is connecting your front and back of house; that’s where ConnectSmart® Host comes in.
However, on the restaurant end, there is no storefront, usually no possibility of walk-in business, and no front-of-house staff interacting in person with customers. Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. What is a virtual kitchen?
To make the best choice of order management software, consider trialing a live demo of the software to understand how user-friendly it is. Restaurant management software features are constantly evolving, and that growth will continue to speed up in the future. Cloud-based management. Automated tracking of sales and taxes.
Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. As a restaurant owner or operator, keeping your food costs low is a continual challenge. However, while you can adjust your food cost, optimizing your food cost isn’t a one-time event.
In Part 1, we explored how ConnectSmart® Host revolutionizes the front-of-house experience. Connecting Front and Back of House One of the impressive things about ConnectSmart Host is how it talks to the kitchen. Welcome back! One restaurant reported that 82% of staff agreed that ConnectSmart Host made hosting easier.
Maybe it’s organizing the walk-in, folding the napkins for the front of the house, or reworking the menus. While it takes time and resources on the front end to improve your restaurant operations, every efficiency you can add into your operations boosts your profitability. What is restaurant operations management?
Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout. The Great Resignation our entire industry worried about attracting and retaining enough quality restaurant employees to keep our doors open. Dedication. Resourcefulness.
Training back -of-the-house employees on how to perform each other’s jobs will allow slower shifts to be run with fewer employees, allowing them to create a better work-life balance without compromising service. Nearly two years into the COVID-19 pandemic, roughly six-in-ten U.S. Yet others just can’t afford to have a shutdown day.
The Role of Order-Ready Boards in Restaurant Operations Order-ready boards provide real-time visibility into the status of each order, ensuring both kitchen staff and front-of-house teams stay in sync. By integrating these tools, restaurants can optimize their operations, streamline order fulfillment, and significantly reduce waste.
The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. As CFO, restaurant staffing strategy may not have historically been part of your responsibilities. The high cost of employee turnover.
Increased Order Errors = Wasted Food An outdated kitchen display system (or worse, a paper ticket system), can also lead to miscommunication between the front and back of house. Schedule Your Demo About the Author Caitlin Soard is a Content Marketing Strategist with over seven years of marketing experience under her belt.
Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). In the fast-paced environment of a commercial kitchen, mistakes happen. So, how exactly can a KDS system reduce food waste?
In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. In addition, commission free online ordering offered in-house can help save money from the 15-30% third-party systems charge while putting that revenue back into the business.
Additionally, states and municipalities can enact their own set of laws to implement a higher minimum wage than the federal level. California, for example, has the highest minimum wage at $14.00, but this only applies to businesses with 26 or more employees. Washington state has the highest minimum wage for all employers at $13.69.
The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. Does your restaurant group have a profitability strategist? If you’re considering the possibility, here’s an exploration of how the role could impact your restaurant group. Reducing CoGS.
Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. Prime cost represents the two largest controllable costs for your restaurant – food and labor. Rethinking manager accountability and empowerment. Provide Managers with a Roadmap for Success.
Controlling your restaurant’s prime cost, made up of your cost of goods sold (CoGS) and labor costs, is critical to your profitability. Prime cost represents the two largest controllable costs for your restaurant – food and labor. Rethinking manager accountability and empowerment. Provide Managers with a Roadmap for Success.
Most multi-unit restaurant groups run each of their locations as a separate legal entity. Each entity and store has its own P&Ls and balance sheets. If all entities are held under a holding company, the GAAP financial statements can be consolidated to see the true picture of the overall business. Intercompany debt.
By prioritizing hygiene and implementing stringent back-of-house food safety protocols, businesses can create a positive environment that results in customer loyalty, trust, and long-term success. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards.
After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Thousands of buzzing attendees were on hand to eat, learn, and share their recent challenges and the creative ways they overcame them. . It’s All About Automation .
This blog post delves into the future of restaurant technology, exploring the latest advancements and predicting how they will redefine service, efficiency, and customer satisfaction. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks.
Sign up for a demo of Black Box Financial Intelligence. . Year-over-year check growth was 5.7% during the week, the highest growth recorded since mid-April. Check has grown at 5.0% or more during each of the last 7 weeks. . Only fine dining did improve in sales growth. percentage points or more during the week). .
The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. The COVID-19 pandemic transformed the restaurant labor market at lightning speed. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 million jobs.
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