Remove Blog Remove Customer Experience Remove Influencer Remove Online Ordering
article thumbnail

Restaurant Customer Experience 2020: What Customers Expect

Focus POS

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Guest experience starts with service.

article thumbnail

How To Get Your In-House Online Restaurant Ordering System Up And Running

The Restaurant Times

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 418
article thumbnail

Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

That’s because 41 percent of people prefer to order food online rather than in-store. If you’re not marketing yourself online or devising a powerful local search engine optimization (SEO) strategy, how are they going to find you? It’s helpful for people to see the environment and get a vibe for the location.

Marketing 204
article thumbnail

How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call. Invite influencers ?? 1 Set goals for the event ??

Events 351
article thumbnail

Why Restaurants Are Switching to Intelligent Packaging

Modern Restaurant Management

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 209
article thumbnail

Seven Enticing Restaurant Marketing Tips

Modern Restaurant Management

Sit-down restaurant Red Robin, meanwhile, is another example of how branding and brand personality should influence everything about a restaurant, not just the logo design. And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. Keep Your Online Menu up to Date.

Marketing 190