Blog Communication Customer Experience Hospitality 
Culinary Cues
JANUARY 3, 2023
How we greet and welcome people into our fold does have an impact on the quality of the product and experience we offer. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. This love is what we call “hospitality”.
Future Food
MARCH 5, 2019
Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. We are looking for the same thing – an authentic and positive food and beverage experience. From our morning coffee to our brunch on the weekend. Hello Beasty, Auckland.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Culinary Cues
MARCH 26, 2022
Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Plain and simple – social media IS YOUR MOST IMPORTANT PLATFORM FOR COMMUNICATION. Chances are pretty good the answer will be: “Communication.”
Future Food
NOVEMBER 4, 2020
Hospitality Mindset – It’s All About The Customer. The Business of Food starts with thinking about hospitality – I call it a Consumer-First Approach. Food and hospitality spend across the globe is on the rise, with all sectors vying for the food-dollar.
Culinary Cues
AUGUST 28, 2020
COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. HOSPITALITY FIRST.
7 Shifts
JUNE 3, 2022
As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience? Communication is lacking.
Culinary Cues
JANUARY 11, 2022
People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management. Those who try to become restaurateurs without this breadth of experience are in for a rude awakening. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.
Expert insights. Personalized for you.
375 
Let's personalize your content