Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Recommended Reading: 15 Restaurant Metrics to Know and How To Use Them. That's the idea behind crowdfunding, which has enabled many restaurants to open their doors. Market and Promote the Opening.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. restaurants are operating at less than 100 percent capacity in their dining rooms. Limitations and consumer demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. " Beverage Insights. So, what could a better designed and delivered beverage program mean for the channel?

2021 191

2021 Loyalty Program Coupons Fast Casual 191

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Restaurants process a large number of credit card and cash transactions.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MARCH 11, 2021

signed the American Rescue Plan Act into law creating the $28.6 billion Restaurant Revitalization Fund (RRF),which the National Restaurant Association calls “the most important recovery tool for the industry to date.” ” The RRF will create a new federal program for restaurant owners with 20 or fewer locations.

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Front of House Back of House Small Business Restaurant Law 178

Modern Restaurant Management

SEPTEMBER 17, 2020

In this edition of MRM Research Roundup, we feature the latest from the National Restaurant Association, hot breakfast spots, fried chicken adoration and some top vegan trends. Six months following the first shutdown of restaurants for the coronavirus pandemic, the restaurant industry is in limbo. An Industry in Limbo.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

SEPTEMBER 30, 2020

Takeout and delivery: a fast-growing and critical component for restaurant success. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The top choice by far was having a culinary experience similar to eating at the restaurant.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 92

Mobile Ordering Catering POS Customer Experience 92

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Chris Adams, VP of Strategy, Oracle Food & Beverage. The battle for talent – Forced closures, layoffs and furloughs have driven a lot of workers out of the food and beverage industry.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

Restaurant365

JANUARY 14, 2020

Your bottom line and your customer service success depend heavily on a well-executed staff schedule but knowing how to make a restaurant employee schedule is not an easy task. Scheduling restaurant staff requires considering everything from staff availability to accounting. Making a Restaurant Employee Schedule.

Restaurant Law 97

Restaurant Law Point of Sale Mobile Ordering Webinar 97

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern.

Mobile Ordering 98

Mobile Ordering Online Ordering Customer Service Food Order 98

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

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Fast Casual Casual Menu Mobile Ordering 135

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Currently, approximately 1,000 restaurants across New York City have foie gras on their menus. Legislation. Litigation.

2019 73

2019 License Restaurant Law Website Management 73

Modern Restaurant Management

JULY 27, 2020

YEA uncovers longer term trends, including a correlation between increased interest in restaurants, bars and nightlife, and gyms to a spike in COVID-19 cases across hotspot states. Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries.

Franchise 151

Franchise Franchising Mobile Ordering Kitchen Safety 151

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. Same-Store Sales Fall.

2021 126

2021 Point of Sale Guest Recovery Travel 126

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs. Supporting Independents.

Mobile Ordering 125

Mobile Ordering Kitchen Safety Online Ordering Coaching 125

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. In adapting your restaurant business for a new short-term normal, keep the following guidelines in mind. Thoroughly sanitize your entire restaurant, especially if you were completely shut down.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 171

2020 Mobile Ordering Point of Sale Fast Casual 171

Modern Restaurant Management

JANUARY 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances.

2020 170

2020 Loyalty Program Point of Sale 2019 170

Modern Restaurant Management

JULY 1, 2021

As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Restaurants Rising in Popularity. So far this year, vegan orders have risen by 17 percent, plant-based burgers specifically increasing by 28 percent, and general vegetarian orders by a whopping 55 percent!

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 138

Mobile Ordering Certification Loyalty Program Kitchen Safety 138

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Event Planning Is Back.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

OCTOBER 16, 2020

The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months. Among the highlights: Almost two-thirds of people (63 percent) have dined in at a restaurant during COVID-19, indicating a demand for alternatives to eating at home.

2020 219

2020 2030 Hotels Food Safety 219

Cheetah

OCTOBER 6, 2020

There are hundreds, if not thousands of Covid-19 resources available for restaurants, bars and wineries who have been hit by the crisis. Coronavirus and California Restaurants: A Recap. In March, Governor Gavin Newsom ordered all California residents to stay home and for all businesses to shut down. Reading Time: 4 minutes.

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Restaurant Law Employee Relations Food Supply Government 60

Modern Restaurant Management

JUNE 14, 2020

This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions. My vision was to transform the delivery and pick-up ordering experience. We could not be more excited.”

Food Safety 143

Food Safety Loyalty Program Kitchen Safety Online Ordering 143

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. In reality, Order for Pickup offers wait times up to 2.4X COVID-19 Foot Traffic at QSRs.

Mobile Ordering 105

Mobile Ordering Online Ordering Point of Sale POS 105

Modern Restaurant Management

AUGUST 31, 2021

This edition of MRM Research Roundup features the importance of internet searching, the struggle to acquire and retain talent, and the 25 best cities for restaurant workers. 100 percent of states have bars and restaurants open indoor completely (with no capacity restrictions). CGA’s COVID-19 On Premise Impact Report.

2021 136

2021 Point of Sale White Paper 2019 136

EATER

MAY 20, 2020

As a result, private organizations like the National Restaurant Association, José Andrés’s World Central Kitchen , and others have stepped up to lay out their own logistical advice. Our goal is to tell chefs, managers, and restaurant owners how their procedures need to change in the era of COVID-19.”. Update: May 20, 2020, 11:07 a.m.:

Kitchen Safety 101

Kitchen Safety Food Safety Food Supply Healthcare 101

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

EATER

MAY 14, 2020

As a result, private organizations like the National Restaurant Association, José Andrés’s World Central Kitchen , and others have stepped up to lay out their own logistical advice. Our goal is to tell chefs, managers, and restaurant owners how their procedures need to change in the era of COVID-19.”.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136