Restaurant Business

JULY 21, 2025

Tech Check: Restaurant loyalty programs are increasingly popular, but they’re far from a silver bullet for driving traffic. Trending Beverage Starbucks sets the 2025 release date for Pumpkin Spice Latte this summer Premium Technology Loyalty programs are growing. Whether theyre working is another thing.

Loyalty Program

Restaurant Business

JUNE 17, 2025

Not quite yet An easy way to bring bold Korean flavors to modern menus From BBQ to beverages, menus are seeing a lot of action Food C-stores are stealing fast-food tactics. Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. this year, according to new data from Intouch Insight. By Heather Lalley on Jun.

Food

Modern Restaurant Management

JULY 16, 2025

I wanted to give back to the community that gave so much to me, and let’s be honest, if you’ve worked in a restaurant or bar, you know you have to be a special kind of crazy. I launched an internship program where I mentored marketing students in exchange for project help. And I love that. And I love that.

Marketing

Restaurant Business

JULY 8, 2025

Traditional pizza chains have long competed on price, because consumers generally have little brand loyalty. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. The deals intensify a tradition of value marketing in the pizza business.

Leadership

Modern Restaurant Management

DECEMBER 18, 2024

In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives. Guest loyalty will be a key trend in 2025.

2025

ChowNow

MAY 9, 2025

Food Costs (COGS) Your food costs, or cost of goods sold (COGS), include everything that goes into producing your menu items, including: Recipe ingredients Beverages Condiments Disposables, like to-go containers, straws, and napkins Tracking your food costs percentage helps you understand how much of your revenue is being spent on your menu.

Operations

Restaurant Business

JULY 22, 2025

Premium Technology Loyalty programs are growing. Tech Check: Restaurant loyalty programs are increasingly popular, but they’re far from a silver bullet for driving traffic. Whether theyre working is another thing. Just ask McDonald's and Starbucks. Trending Leadership Wendys names Pete Suerken president of its U.S.

Franchising

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Flexibility and customization in a POS are possible through an open API (application programming interface).

POS

Restaurant Business

JULY 9, 2025

The BBQ Brisket Whopper is the first item to launch from Burger King’s new “Whopper by You” platform—a program that invites guests to help shape the burger giant’s menu. Those who enter with their first creation can redeem a special Royal Perks offer assigned at random—ranging from free hamburgers, cheeseburgers or Whopper Jr.

Leadership

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out?

Loyalty Program

The Restaurant Group

FEBRUARY 25, 2025

A simple beverage pairing suggestion or a special addition can significantly increase sales over time. Strengthens Customer Loyalty When guests receive personalized service, they return. If a guest orders a steak, recommend a beverage pairing or a premium side. This is effective for new menu items or special add-ons.

Loyalty Program

Lavu

JUNE 6, 2025

Examples of variable costs for a restaurant include food and beverage costs, costs associated with labor, and utilities. For example, a restaurant can analyze its food and beverage costs to identify opportunities for cost savings, such as purchasing ingredients in bulk, reducing waste, or renegotiating supplier contracts.

Loyalty Program

Squirrel Systems

MAY 1, 2025

Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Promoting event hosting for corporate gatherings, birthdays, and special occasions via digital marketing. Yet many restaurants fail to maximize this potential.

Loyalty Program

SpotOn

FEBRUARY 26, 2025

That could simply be food sales , alcohol , and non-alcoholic beverages. If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. Cost of Goods Sold (COGS) Your Cost of Goods Sold is the cost of your food and beverages. That may be too high.

License

Lavu

JUNE 30, 2025

Increases Sales: Mobile POS devices speed up table turnover by 20%, while loyalty programs increase ticket sizes by 46%. With KDS integration, special requests – like dietary modifications – are clearly communicated, ensuring orders are prepared exactly as requested.

POS

Lavu

APRIL 25, 2025

Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency. Loyalty Programs : Reward repeat customers and personalize offers to increase retention. With food and beverage costs up by 21.8%

POS

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. This will help you avoid purchasing more than you need.

Training

Paper Chase Accountancy

JULY 9, 2025

Food/Beverage Sales: What percentage of your revenue should be coming from food and what percentage of sales are from beverages. Their financial health often hinges on a strong beverage program and optimized labor. Customer loyalty and promotions are ways to keep COGS in a café within healthy margins.

Hospitality

SpotOn

MARCH 21, 2025

That means understanding their appetite for higher prices and preference for deals and loyalty programs. If you're using premium ingredients, upscale tableware, and exclusive alcoholic beverages to create an experience guests are willing to shell out the big bucks for, you can charge higher prices.

Pricing

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. Eater reported that he later sued his ex-wife for damaging his reputation.

Fast Casual

SpotOn

DECEMBER 30, 2024

Gross profit margin subtracts only the Cost of Goods Sold (COGS) to determine the profitability of your food and beverages, while net profit margin subtracts all your costs to determine the profitability of your entire operation. Your Cost of Goods Sold are your food and beverage costs along with the cost of any merchandise you sell.

Operations

Restaurant Business

JULY 14, 2025

Drenon’s agency worked with a New England convenience-store chain on a six-second video pushing loyalty signups. “It The program grew by 75% in six months. Drenon’s advice for restaurants: Learn the idiosyncrasies of the different social media apps and abide by them, but maintain your brand’s voice. Also, keep it short.

Social Media

Modern Restaurant Management

APRIL 21, 2025

These on-again, off-again tariffs are, first of all, creating uncertainty as we try to plan our food and beverage budgets for 2025. You may be surprised by some of their recommendations that are inexpensive for you to implement (like rearranging tables) but increase customer satisfaction and loyalty. Build Alternate Revenue Sources.

Seasonal Menu

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.

Pricing

Modern Restaurant Management

APRIL 29, 2025

Value matters, too—over 80 percent of consumers utilize deals like "Buy One, Get One” offers, combo meals, or real-time specials. Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. percent for Starbucks, 4.3

Reservations

Modern Restaurant Management

NOVEMBER 1, 2024

Special occasions like birthdays and anniversaries bring many people to restaurants, with the added benefit of no clean-up at home (40 percent). Wine sales rose 12 percent while most other alcoholic beverages saw a decline, suggesting that fans opted for a more relaxed pre-concert vibe. Sales peaked at 11 a.m. Vodka held on with a 1.3

Point of Sale

Restaurant Business

JULY 22, 2025

Premium Technology Loyalty programs are growing. Tech Check: Restaurant loyalty programs are increasingly popular, but they’re far from a silver bullet for driving traffic. Whether theyre working is another thing. Whether theyre working is another thing. Just ask McDonald's and Starbucks.

Loyalty Program

Modern Restaurant Management

JUNE 1, 2023

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. In fact, research from Accenture found that more than 90 percent of companies have some sort of loyalty program.

Loyalty Program

Modern Restaurant Management

JULY 16, 2024

Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top "Loyalty innovation is not always true innovation," Lynch added. "It’s "Restaurants have a loyalty program but haven’t put in place many best practices (i.e.

Innovation

Modern Restaurant Management

NOVEMBER 19, 2021

At least 95 percent of operators said their restaurant experienced supply delays or shortages of key food or beverage items in recent months, according to a September survey of 4,000 restaurant operators. Create a Customer Loyalty Program. Loyalty programs drive repeat traffic by offering discounts based on the number of visits.

Marketing

Modern Restaurant Management

OCTOBER 7, 2024

It also means fewer chef-driven creative specials and more management-driven menu items. Free loyalty programs have been very successful in the fast-food arena – think Starbucks and McDonald’s – where customers earn points or stars or whatever toward free menu items. For $14.99

2025

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. " Beverage Insights.

2021

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S. Socialincs, Inc.,

Mobile Ordering

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Have a new special with an awesome pairing?

Loyalty Program

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? It’s a low effort-high impact way to get people coming back.

Loyalty Program